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citizenM London Shoreditch

4.0 star property
4-star boutique hotel near Brick Lane

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Photo gallery for citizenM London Shoreditch

Property amenity
Interior entrance
Property amenity
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
6 Holywell Lane, London, England, EC2A 3ET
  • Place, Brick Lane
    ‪7 min walk‬
  • Place, Old Spitalfields Market
    ‪8 min walk‬
  • Place, Liverpool Street
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪82 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(10 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Brick Lane and Old Spitalfields Market. St. Paul's Cathedral and Tower of London are also within 2 miles (3 km).

What's nearby

  • Shoreditch High St - 1 min walk - 0.1 miles
  • Brick Lane - 7 min walk - 0.4 miles
  • Old Spitalfields Market - 8 min walk - 0.5 miles
  • Liverpool Street - 10 min walk - 0.6 miles
  • Tower of London - 5 min drive - 1.3 miles

Getting around

  • Shoreditch High Street Overground Station - 4 min walk
  • Old Street Station - 10 min walk
  • London City Airport (LCY) - 33 min drive

Restaurants

  • ‪Dishoom - ‬2 min walk
  • ‪Manteca - ‬2 min walk
  • ‪Smoking Goat - ‬2 min walk
  • ‪Bao Noodle Shop - ‬2 min walk
  • ‪Pizza East - ‬2 min walk

About this property

citizenM London Shoreditch

4-star boutique hotel near Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM London Shoreditch also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 216 guestrooms or units
  • 8 levels
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Shoreditch offers 216 accommodations with iPads and hair dryers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Breakfast available
  • 24/7 front desk
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May 10 - May 11
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.50 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is 236564886. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

Frequently asked questions

How close is citizenM London Shoreditch to the airport?

CitizenM London Shoreditch is 8.2 mi (33-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM London Shoreditch?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at citizenM London Shoreditch on May 10, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM London Shoreditch have an airport shuttle?

Airport shuttle services are not available at citizenM London Shoreditch.

Does citizenM London Shoreditch offer free breakfast?

Free breakfast isn’t provided at citizenM London Shoreditch, but buffet breakfast is offered for a fee of GBP 20.50 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM London Shoreditch?

No, there is no casino at this hotel.

What time is check-in at citizenM London Shoreditch?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM London Shoreditch?

Free parking is not available at this hotel.

Does citizenM London Shoreditch have a pool?

CitizenM London Shoreditch does not have a pool.

Does citizenM London Shoreditch have a restaurant?

Yes, there is a restaurant on site.

Does citizenM London Shoreditch have a spa?

There are no spa services available at this hotel.

How close is citizenM London Shoreditch to downtown London?

CitizenM London Shoreditch is 2.4 mi away from London.

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1003 reviews
Rating 8 - Good. 202 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Safia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was brilliant, it's a self serve and easy to use. Room was lovely, clean and comfortable. The only issue is that the bathroom door didn't close which could lead to embarrassment. The blackout blinds worked lovely.
Stayed 1 night in Jan 2026

6/10 Okay

Pete

Traveled with partner
Liked: Cleanliness, staff & service
It’s a good hotel but is not a 4* as it is sold, rooms are small so for 2 people getting ready for evening in London, it was very difficult. Toilet is behind a plastic container and feels like it’s next to the bed which didn’t feel comfortable. No tea or coffee facilities in the room
Stayed 1 night in Jan 2026

10/10 Excellent

Momin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2025

10/10 Excellent

Muhammad Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 6 nights in Dec 2025

6/10 Okay

sefuel

Liked: Cleanliness, staff & service
I was given a wheelchair room but i didnt ask for one.
Stayed 1 night in Jan 2026

10/10 Excellent

ariel

Stayed 3 nights in Dec 2025

10/10 Excellent

Stephen

Stayed 3 nights in Dec 2025

10/10 Excellent

Lakshman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were helpful
Stayed 2 nights in Dec 2025

4/10 Poor

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heat wasn’t working most nights, was freezing all night. My last night I was shivering all night to the point I woke up with cold sweats from shivering so much. This was while wearing a sweatsuit and two comforters since I requested an extra. There was also a foul smell coming from the sink that persisted for the majority of my stay before being fixed. The comforters and towels had stains on them. Just gross and not good.
Stayed 5 nights in Dec 2025

10/10 Excellent

Israel

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Carmel

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great hotel. Super close to everything. Staff are lovely and the bed is HUGE This is a return visit Wouldn’t hesitate to stay again
Stayed 1 night in Dec 2025

6/10 Okay

ahmarion

Stayed 3 nights in Dec 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean and convenient. However, the staff stood out. Every single staff member we me was friendly and helpful.
Stayed 1 night in Dec 2025

8/10 Good

Ikhlaas

Liked: Cleanliness, staff & service, amenities
Yes but the sink outside isn’t the best
Stayed 1 night in Dec 2025

8/10 Good

Arriya

Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and confortable. Great location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Yi

Stayed 2 nights in Nov 2025

8/10 Good

Kamini

Liked: Cleanliness, staff & service, amenities
Staff great but room was not serviced. Option on in room iPad defaults to don’t clean.. Location felt a little sketchy.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities
Room spotless and totally functional.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stuart

Stayed 1 night in Dec 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities
The perfect hotel, offering the best value for money in terms of location. My partner and I were welcomed at the reception by the sweetest receptionist, Hannah. She showed so much kindness and warmth when she received us. At check-in, we explained that we had had an unpleasant stay at another hotel, and Hannah demonstrated exceptionally good service. She is an employee who truly deserves a star! In addition to this, the hotel stay itself was fantastic. It was about a 10-minute walk from Liverpool Street and had shopping options nearby. The hotel staff were very welcoming, no matter when or where you encountered them.
Stayed 2 nights in Dec 2025

2/10 Terrible

Steven

Stayed 1 night in Dec 2025

10/10 Excellent

Aliya

Stayed 2 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025