Grand Concerto Hotel

3.0 star property
3-star hotel near Hyde Park

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Photo gallery for Grand Concerto Hotel

Exterior
Daily full breakfast (GBP 15 per person)
Front of property
Front of property
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
164-166 Sussex Gardens, London, England, W2 1UD
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Kensington Gardens
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

Single Room

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room

7.2 out of 10
Good
(7 reviews)
  • 108 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • 183 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Triple Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Double Room (No Window)

10.0 out of 10
Exceptional
(5 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room with Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • St Mary's Hospital - 3 min walk - 0.2 miles
  • Hyde Park - 5 min walk - 0.3 miles
  • Kensington Gardens - 5 min walk - 0.3 miles
  • Paddington Central - 8 min walk - 0.4 miles
  • Marble Arch - 13 min walk - 0.7 miles

Getting around

  • Paddington Underground Station - 2 min walk
  • London Paddington Station - 3 min walk
  • Heathrow Airport (LHR) - 42 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬2 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Sawyers Arms - ‬2 min walk
  • ‪Paramount Lebanese Kitchen - ‬2 min walk
  • ‪The Dickens Tavern - ‬2 min walk

About this property

Grand Concerto Hotel

3-star hotel near Hyde Park
As a guest of Grand Concerto Hotel, you'll find tour/ticket assistance, concierge services, and a front-desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

  • 46 guestrooms or units
  • 4 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Grand Concerto Hotel offers 46 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Secured self parking on site (GBP 30 per day)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (26 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport or ID copy.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Secured self parking fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

Parcel deliveries will not be accepted and will be returned to sender.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England

Frequently asked questions

How close is Grand Concerto Hotel to the airport?

Grand Concerto Hotel is 11.2 mi (25-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Grand Concerto Hotel have an airport shuttle?

Airport shuttle services are not available at Grand Concerto Hotel.

Does Grand Concerto Hotel offer free breakfast?

Free breakfast isn’t provided at Grand Concerto Hotel, but full breakfast is offered for a fee of GBP 15 for adults and GBP 15 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Grand Concerto Hotel?

No, there is no casino at this hotel.

What time is check-in at Grand Concerto Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Concerto Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 30 per day.

Does Grand Concerto Hotel have a pool?

Grand Concerto Hotel does not have a pool.

Does Grand Concerto Hotel have a spa?

There are no spa services available at this hotel.

How close is Grand Concerto Hotel to downtown London?

Grand Concerto Hotel is 2 mi away from London.

Grand Concerto Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 78 out of 156 reviews
Rating 8 - Good. 44 out of 156 reviews
Rating 6 - Okay. 25 out of 156 reviews
Rating 4 - Poor. 7 out of 156 reviews
Rating 2 - Terrible. 2 out of 156 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Margaret

Traveled with family
Disliked: Staff & service

Grand Concerto Hotel-not very grand!!

Excellent early check in but rooms were very small, no drawers to put underwear etc in, no hook on a door to hang outdoor clothing and not enough hangers on the small wardrobe. Air conditioning was very good. Staff not at all friendly, some didn’t even speak when we said good morning and on check out didn’t say a word! Location was very good as only a 2 minute walk to Paddington station, plenty of shops and cafes in the area and a 5 minute walk to Hyde Park. To say the hotel has only just been refurbished there was an awful lot of dirty marks on the walls and one of our rooms overhead shower squirted sideways so hit you in the face when the door was open and went all over the floor.
In Paddington Station
Horse guards Parade
Stayed 4 nights in Oct 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Hayley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have been staying in various hotels around Paddington for work and this is by far the best. The lobby was welcoming (and smelt nice!) and the room was super comfortable, bathroom was modern/clean. I will definitely stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Priya

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, close to Paddington station. Small rooms but clean and nice with coffee maker in room
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but well equiped, Fridge, ac, jug, lift.
Stayed 4 nights in Sep 2025

8/10 Good

shan

Stayed 2 nights in Sep 2025

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s proximity to Paddington Station make it an easy choice. Their staff, overall design, & cleanliness will convince you to book them many times over.
Stayed 5 nights in Sep 2025

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was booked to accommodate 4 adults which it did, however it was in the basement and felt a bit claustrophobic. I might not have booked if I knew ahead of time it was below ground. There was also a used bath towel hanging on the back of the bathroom door. Everything else looked clean and was probably just overlooked but still not a great thing to give you confidence that the room was cleaned properly. The staff was kind and the location great.
Stayed 1 night in Sep 2025

10/10 Excellent

Gordon, Port Coquitlam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great overall. Wonderful location with easy walking access to Paddington Station, lots of dining options, and many sights. The room was exceptionally small. Nowhere to open or store a suitcase, no drawers, no desk, no chairs to sit in, not even enough room to walk around the bed
Stayed 5 nights in Sep 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Absolute amazing great friendly check in and out. Really nice place for a weekend away.
Stayed 2 nights in Sep 2025

10/10 Excellent

gary w

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Alexandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Paddington station. Nice street with shops and cafes/bars.
Stayed 4 nights in Sep 2025

10/10 Excellent

Naoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities. Great options for breakfast. Tourists friendly. Small bathroom/bedroom so maybe not for those who are tall and large. very clean. One thing I didn’t like was the keycard system to turn on/off the light - it was inconvenient if you just need a small light. Overall everything was fantastic and I would definitely choose to stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Spot - solid choice for a London explore

Terrific location - just a short walk from Paddington Station. The hotel was easy to find, they offered water & coffee while we waited for our room. Convenient to restaurants, Hyde/Kensington Park, shops & very nice pub - The Victoria - 2 blocks away. Clean & quiet - our room was on the lower level -typical of many London hotels. Paddington Station has a grocery store, lots of convenient shops & Tube Station. City sites 20 minutes away on the Tube.
Stayed 4 nights in Sep 2025

8/10 Good

Darren James

Liked: Cleanliness
Room size quiet small
Stayed 1 night in Sep 2025

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, personale gentile e competente. Colazione ottima
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduarde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, small room.

Overall stay was good. Room was extremely tiny, would have been perfect for one person but with two people and two carry on suitcases you could barely move. Bed was very comfortable, room was very clean, amenities were good. Very great location, lots of shops annd restaurants nearby and very close to the trains with Piccadilly Circus only minutes away. Only other complaint would be the shower. Water would cut in and out multiple times during a shower, was very hard and took a long time to actually clean.
Stayed 1 night in Aug 2025

6/10 Okay

Stephenie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Garima

Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so good, the staff was very nice and the bedroom it was perfect for us
Stayed 4 nights in Aug 2025

10/10 Excellent

Shannon

Traveled with partner
Liked: Amenities
We loved the location of the Hotel. The staff was very friendly and helpful. Although small by Texas standards, the room and bed was very comfortable. We stayed 5 nights and would recommend this hotel
Stayed 5 nights in Aug 2025