Skip to main content
Beginning of main content
5.0 out of 5

"Lovely property. Very kind staff. Having to register at one property while staying at another was a bit confusing. But ultimately not a big deal. Wish ... " More

By a verified traveler on Wed 06 Oct 2021

Enter dates to see availability

Hotel Description

3.5-star guestrooms with free WiFi

In Lenox

You'll be steps from Lenox Library and a 5-minute walk from The Bookstore. Ventfort Hall Mansion and Gilded Age Museum and Shakespeare and Company are also within half a mile (1 km).

Property Amenities

Free WiFi in public areas, a library, and express check-out are available at this hotel. Concierge services and wedding services are also provided.

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$93* Per night/room Mar 28 - Mar 29

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Constance ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Constance

Couples (1) Family (1)
5 out of 5
Lovely property. Very kind staff. Having to register at one property while staying at another was a bit confusing. But ultimately not a big deal. Wish we could have stayed longer.

Posted by , from Fresno on Oct 6, 2021

Was this review helpful to you?
5 out of 5

Excellent choice when staying in the area

Pros: I especially liked the security arrangements for the front door - key pad coded lock feature.
Location: Museums, shopping, theaters - this was plentiful and the extent and reason for our visit.
Very nice B&B close to many attractions. Staff attentive to our needs. Breakfast was varied and tasty. Bathroom a bit small but to be expected in B&Bs of this style and age. Overall perfect for what we needed and expected.

Posted by , from Ohio on Jul 13, 2016

Was this review helpful to you?

Property Features

As a guest of The Constance, you'll find a library, concierge services, and express check-out. WiFi is free in public spaces. This 3.5-star Lenox hotel is smoke free.

  • 24 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Library
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

The Constance offers 24 air-conditioned accommodations with complimentary bottled water and bathrobes. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Sailing nearby
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Constance

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0005001520

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The tax ID number is C0005001520. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • State tax ID - C0005001520

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rookwood Inn
  • Rookwood Inn Lenox
  • Rookwood Lenox
  • Rookwood Inn
  • The Constance Hotel
  • The Constance Lenox
  • The Constance Hotel Lenox

You should know

  • Pets and service animals are not allowed on site.
url importing http://www.travelocity.com/Lenox-Hotels-The-Constance.h4945461-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Lenox-Hotels-The-Constance.h4945461-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Lenox-Hotels-The-Constance.h4945461-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.