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The Constance by the Lenox Collection

3.5 star property
3.5-star hotel near Tanglewood Music Center

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Photo gallery for The Constance by the Lenox Collection

Front of property
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) | Free WiFi, bed sheets
Front of property
TV
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717
  • Place, Ventfort Hall Mansion and Gilded Age Museum
    ‪8 min walk‬
  • Place, Tanglewood Music Center
    ‪3 min drive‬
  • Place, The Mount
    ‪3 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪54 min drive‬

Room options

View all photos for Deluxe Room, 1 King bed (Constance Inn)

Deluxe Room, 1 King bed (Constance Inn) | Free WiFi, bed sheets

Deluxe Room, 1 King bed (Constance Inn)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Constance Inn)

Shower, designer toiletries, hair dryer, towels

Room, 1 Queen Bed (Constance Inn)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room,1 King Bed (Constance Inn)

Free WiFi, bed sheets

Standard Room,1 King Bed (Constance Inn)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 Queen Bed(Constance Inn)

Shower, designer toiletries, hair dryer, towels

Standard Room,1 Queen Bed(Constance Inn)

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Double Room, 2 Double Beds (Whitlock Inn)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Room, 1 King Bed (Whitlock Inn)

8.0 out of 10
Very good
(1 review)
  • 234 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 2 Double Beds (Whitlock Inn)

8.8 out of 10
Excellent
(6 reviews)
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 1 King Bed (Whitlock Inn)

8.0 out of 10
Very good
(6 reviews)
  • 234 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Whitlock Inn)

Standard Room, 1 Queen Bed (Whitlock Inn) | Free WiFi, bed sheets

Standard Room, 1 Queen Bed (Whitlock Inn)

8.0 out of 10
Very good
(3 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 302 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Constance Inn)

Deluxe Room, 1 Queen Bed (Constance Inn) | Free WiFi, bed sheets

Deluxe Room, 1 Queen Bed (Constance Inn)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn) | Free WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Dewey Carriage House)

Room, 1 Queen Bed (Dewey Carriage House) | Free WiFi, bed sheets

Room, 1 Queen Bed (Dewey Carriage House)

  • 209 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) | Free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Constance Inn)

Suite, 2 Queen Beds (Constance Inn) | Free WiFi, bed sheets

Suite, 2 Queen Beds (Constance Inn)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Constance Cozy Queen)

Room, 1 Queen Bed (Constance Cozy Queen) | Free WiFi, bed sheets

Room, 1 Queen Bed (Constance Cozy Queen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Whitlock Cozy Queen)

Room, 1 Queen Bed (Whitlock Cozy Queen) | Free WiFi, bed sheets

Room, 1 Queen Bed (Whitlock Cozy Queen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lenox

In Lenox .You'll be steps from Lenox Library and a 5-minute walk from The Bookstore. Also, Ventfort Hall Mansion and Gilded Age Museum is within half a mile (1 km) and Shakespeare and Company is within 2 miles (3 km).

What's nearby

  • Lenox Library - 2 min walk - 0.1 miles
  • Ventfort Hall Mansion and Gilded Age Museum - 8 min walk - 0.5 miles
  • Shakespeare and Company - 16 min walk - 0.9 miles
  • Tanglewood Music Center - 3 min drive - 1.4 miles
  • The Mount - 3 min drive - 1.8 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Harvest Moon - ‬4 min drive
  • ‪Bernstein Shack - Tanglewood - ‬5 min drive
  • ‪Haven Cafe & Bakery - ‬6 min walk
  • ‪Lenox Coffee - ‬5 min walk
  • ‪Olde Heritage Tavern - ‬4 min walk

About this property

The Constance by the Lenox Collection

3.5-star hotel near Tanglewood Music Center
The Constance by the Lenox Collection offers its guests a fitness center, a library, and coffee/tea in a common area. WiFi is free in public spaces. The Constance by the Lenox Collection also features concierge services, express check-out, and complimentary use of a nearby fitness facility. Self parking is free.

This 3.5-star Lenox hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Concierge
  • Wedding services available
  • Library
  • No smoking on site
The Constance by the Lenox Collection offers 66 air-conditioned accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • Yoga classes

Accessibility

  • No elevator
  • Thin carpet in room

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The tax ID number is C0005001520. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection

Frequently asked questions

How close is The Constance by the Lenox Collection to the airport?

The Constance by the Lenox Collection is 6.2 mi (12-min drive) away from the Pittsfield, MA (PSF-Pittsfield Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at The Constance by the Lenox Collection?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at The Constance by the Lenox Collection on Nov 3, 2025 start from $117.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Constance by the Lenox Collection have an airport shuttle?

Airport shuttle services are not available at The Constance by the Lenox Collection.

How close is The Constance by the Lenox Collection to the beach?

This hotel is 15.1 mi (30-min drive) from Iroquis Waterfront.

Does The Constance by the Lenox Collection offer free breakfast?

The Constance by the Lenox Collection does not offer free breakfast.

Is there a casino at The Constance by the Lenox Collection?

No, there is no casino at this hotel.

What time is check-in at The Constance by the Lenox Collection?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at The Constance by the Lenox Collection?

This hotel offers free self parking.

Does The Constance by the Lenox Collection have a pool?

The Constance by the Lenox Collection does not have a pool.

Does The Constance by the Lenox Collection have a spa?

There are no spa services available at this hotel.

How close is The Constance by the Lenox Collection to downtown Lenox?

The Constance by the Lenox Collection is 0.1 mi away from Lenox.

Reviews

The Constance by the Lenox Collection Reviews

8.4

Very Good

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 289 out of 556 reviews
Rating 8 - Good. 146 out of 556 reviews
Rating 6 - Okay. 76 out of 556 reviews
Rating 4 - Poor. 32 out of 556 reviews
Rating 2 - Terrible. 13 out of 556 reviews

Reviews

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, beautiful area to take a morning walk
Stayed 2 nights in May 2025

4/10 Poor

Romesh

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Needs major renovations. Room was dingy, bathroom and shower unsafe. Continental breakfast needs improvement.
Stayed 3 nights in Jul 2025

2/10 Terrible

Douglas

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Shower broken - no apology, no attempt to repair. Breakfast terrible. No staff. Filthy dishes everywhere. Avoid this dump! Overpriced, surly staff, badly managed
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to town. Plenty of restaurants available.
Stayed 1 night in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderfully elegant inn

Lovely, charming inn. Very clean and comfortable. I especially appreciated the quiet air conditioning split. Logan, who checked us in, was very warm and helpful. Some suggestions: a safety bar in the shower would be helpful to older guests, as would a rubber mat on the shower floor; tile is slippery. Also, a shelf near the sink for toiletries would have kept toothbrushes, combs, etc. from falling on the floor. The shower soap dispenser was empty, which I found out after I had already gotten wet.😥Decaf offered at breakfast would be nice, but I VERY MUCH appreciated the non dairy offerings. However, those omissions are easily solved and we look forward to another stay at your beautiful property.
Stayed 2 nights in Jul 2025

6/10 Okay

Jay

Stayed 2 nights in Jul 2025

10/10 Excellent

Maribeth

Stayed 4 nights in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Replace the shower head.

Too much water wasted when taking a shower. Replace the shower head. The front desk guy was the nicest. Very attentive and service oriented.
Stayed 2 nights in Jul 2025

4/10 Poor

Eileen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the location,,, you can walk to town. I did not like the lack of space in bathroom and cramped room in general, dirty windows, some areas run down.
Stayed 3 nights in Jul 2025

6/10 Okay

Eric

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice

Very clean especially for a older property, nice continental breakfast, well maintained property
Stayed 2 nights in Jul 2025

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really loved the Constance. Breakfast was very nice. Room was also very nice and clean. Comfy bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Josh

Stayed 1 night in Jun 2025

6/10 Okay

Anita

Traveled with partner
Disliked: Amenities
Old uncomfortable furniture. Clawfoot Bathtub was a death trap! Continential breakfast was very disappointing and the fire alarm went off in the morning because someone was taking a hot shower. Really?!
Stayed 1 night in Jun 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness
Very convenient and walkable to downtown Lenox, plus there's a free EV charger at the property. The inn is old but charming -- i.e., the library with its wood paneling, its out-of-tune grand piano, and the orange upholstered furniture; definitely feels like staying at an inn during a different age! We had a nice stay overall! However, there doesn't seem to be a sense at the main front desk (located at the Constance Inn, about 1/2 mile away) of what's happening at the Dewey, where we were. Also, there wasn't much explanation about when doors would be locked or what we could use or not use at the inn. During our three-day stay, there were three different guests who appeared in the library or parking lot, thinking we were staff and asking if we knew how they could check in. (Somehow, they didn't get the text we received before checking in -- that you need to start at the Constance first.) I didn't mind being asked, as it was fun to meet new people -- a B&B experience instead of a corporate hotel experience -- but the fact that it happened three times suggests there's a communication problem between the Constance front desk and the Dewey guests. Ultimately, it felt a bit like we were cast offs by staying at the Dewey instead of the Constance (though maybe that was reflected in the price point of the room, and I just didn't realize the difference when booking). Still, we had a lovely time overall and really appreciated the charms and location of the inn. Thank you!
Stayed 3 nights in Jul 2025

10/10 Excellent

Michele

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely property. Walkable to Lenox. Close to all attractions. Breakfast options plentiful. Comfortable bed and hot shower!
Stayed 2 nights in Jul 2025

6/10 Okay

Joanne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
We stayed at the Whitlock because of how close it was to Tanglewood and dog friendliness. Staff was super nice, rooms were old and very small. Everything else was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had its own private little deck with a table and 2 chairs. Also there was a beautiful spacious porch in the front of the property.
Stayed 1 night in Jul 2025

6/10 Okay

Richard C

Traveled with partner
Liked: Cleanliness
We received cWonfirmation stating we would be staying at the Constance. Even called to confirm this. When we arrived we were told our room was in the Whitlock. It was a small, cramped room and the door to the parking lot didn't lock! We complained, were told it was because we had booked thru Expedia. We were upgraded to a much nicer room on 2d floor. Staff assured us there would be breakfast in the lobby the next morning but..... nope. We had to walk over to the Constance. Pretty frustrating!
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay, love this property. Cant wsit to go back
Stayed 1 night in Jun 2025

10/10 Excellent

Colleen

Stayed 1 night in Jun 2025

10/10 Excellent

Justine

Liked: Cleanliness
I like old hotels and inns because of the architecture and charm. This hotel has mini splits so you get the benefit of air conditioning as well. I wish I could have stayed longer.
Stayed 1 night in Jun 2025