2/10 Terrible
Desiree
Traveled with family and small children, Traveled with family
Oct 31, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Unsanitary and Unsafe Stay. Do Not Recommend
I recently booked a stay at this property and had an extremely disappointing experience. Upon arrival, I was given a room that had no bedding, no sheets, and no towels, just bare mattresses. When I informed staff of the issue, I was moved to another room, but unfortunately, the second room was just as unacceptable. The bedding was filthy, the towels were soiled, and the entire room felt unclean and poorly maintained.
To make matters worse, the back door in the second room was broken and did not have a functioning lock. This created a serious safety hazard, and I felt completely unsafe staying there. It is unacceptable for any hotel to provide a room that is both unsanitary and insecure.
After seeing the conditions of both rooms, I made the decision to leave the property immediately. This was the second attempt at finding a suitable room, and both failed to meet even the most basic standards of hygiene and safety.
I requested a refund since I did not stay, as the conditions were entirely uninhabitable. For the price being charged, guests deserve a clean, secure, and professionally maintained space, none of which was provided here.
I would strongly advise anyone considering this property to look elsewhere. There are many hotels that actually care about cleanliness, guest safety, and overall comfort. This property clearly does not meet that standard. Manager also Refused to give refund for $200.
Desiree
Stayed 2 nights in Oct 2025