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"Staff was very friendly. Rooms was very clean and comfortable. The smoking rooms smell horrible, but that's a given at any location. Like a previous r ... " More

By a verified traveler on Tue 25 Apr 2017

Hotel Description

3.5-star hotel near Lake Charles Civic Center

In Westlake

Within 6 miles (10 km) of this Westlake hotel, you'll find Lake Charles Civic Center and Lake Charles Convention and Visitors Bureau. Children's Museum Lake Charles and North Beach Interstate 10 are also within 6 miles (10 km).

Casino, outdoor pool

A casino, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas and onsite conference space. Enjoy the fitness center and perks like free self parking.

Luxe linens, free WiFi

Along with free WiFi, the 240 guestrooms offer room service and premium bedding. Other amenities include coffee/tea makers, free local calls, and ironing boards.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$69* Per night/room Nov 14 - Nov 15

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Inn at the Isle of Capri Lake Charles ratings based on 31 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Inn at the Isle of Capri Lake Charles

Everyone (16) Couples (4) Family (8)
1 out of 5
We got into the room, and right off the bat, I noticed we didn’t have a trash can, then I checked the bathroom, and there was no shampoo or conditioner. We asked the front desk and the young lady didn’t know what to do. When we got back from the casino, we laid down to watch TV. NO REMOTE CONTROL! So I called the front desk, and the lady said she was gonna send housekeeping! But no one came!! I’m so disappointed in my stay. The machines weren’t paying , and the Lone Wolf restaurant changed the noodles they put in the Pho we love to eat. So, needless to say, it seems there’s no reason to return to this property

Posted by on Nov 13, 2019

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2 out of 5
Well I had to stop a man from beating up his wife cause security did not show up for about 30 minutes. After they left the couple was still there kept me up all night. When I ask the management Come my room I was denied. So this was a problem for me and my girlfriend. She lost her mother about month ago and going to the casino with her mother was a todo when she was alive. So I thought that to make her memory better I would just stay one more day. It would of been the best that Isle of Capri comp of room fee considering I spent almost a grand in there casino.

Posted by on Oct 28, 2019

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1 out of 5
We have stayed at this Casino dozens of times prior Hurricane Katrina. After I came out of active duty military and went to the Reserves located in Gulfport, Ms. I stayed regularly at the Isle of Capri from 4/2001 - 7/2005. I always had a great time gambling on the boat and I was rested up and ready to start my week in Houston, Tx. after my stay. I could always guarantee that the rooms were comfortable, cleaned, access to a clean terrace and a wonderful time on the boat. This last stay was horrific and it was a late check-in; thus, I was sent to the Inn for an available room. I sat in the chair until daylight on a pool tile that I luckily had with me in the car. The bathroom was filthy and you could almost feel like you were catching something and it most definitely had bacteria and mole spores. I have helped organization clean up post hurricanes and I know that smell anywhere. The worst part was I didn't have a hazmat suit that you should always have on when in or near that. The filth alone was enough w/out catching something else.

Posted by , from Houston, Tx. on Oct 9, 2019

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2 out of 5
Close to where I needed to be , that's all I can think of.

Posted by on Sep 23, 2019

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5 out of 5
Ease of check in. Bed was super comfy! Room was nice and clean.

Posted by on Sep 20, 2019

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1 out of 5

Posted by on Aug 18, 2019

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2 out of 5
Check-in time was 4:00 pm. We arrived to check-in at 5:15 pm to an extremely long line in the lobby and and the only hotel staff up front was telling everyone that there no clean rooms available. I had reserved 2 rooms and when we made it to the front of the line to check in, thankfully there was one room ready but we had to wait over an hour (around 6:30 pm) to receive the keys for the second room. While we reserved a non-smoking room, the entire Inn and lobby area had a very strong smoke smell. When we went into the room, there were wet, dirty wash clothes hanging in the bathtub. All in all, it was pretty disgusting. I will not be spending my money there again.

Posted by , from Lake Charles on Aug 5, 2019

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5 out of 5
They need more golg cars to be taking ppl to yhe other facility infront

Posted by on Jul 27, 2019

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3 out of 5
The place is so busy that the service is all about checking you in and going to the next body. Low customer services and had no refrigerator , no. Microwave , and o safe in room .The rooms and build needs a lot more color to cheer up the customers , color makes peoples moods.I recame you guys look into it , even saw big dogs going into yhe hotel ,no serves dogs.

Posted by on Jul 20, 2019

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3 out of 5
The carpet was real dirty. Room service was not the best

Posted by on Jul 14, 2019

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About the Inn at the Isle of Capri Lake Charles

Location 101 Westlake Avenue, Westlake, LA 70669

Property Features

Inn at the Isle of Capri Lake Charles offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Inn at the Isle of Capri Lake Charles also features a casino and coffee/tea in a common area. Free self parking is available. This 3.5-star Westlake hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Casino
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Lake Charles, LA (LCH-Lake Charles Regional) (18.9 km / 11.7 mi)
  • Train station: Lake Charles Station (6 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Inn at the Isle of Capri Lake Charles offers 240 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. This Westlake hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Inn at the Isle of Capri Lake Charles has 3 restaurants on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Cribs (infant beds) are available for USD 15.00 per day.

Pets

  • Pets: USD 50.00 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per stay
  • Resort fee: USD 9.22 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Faxes
  • In-room coffee
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.99 and USD 17.99 per person (approximately)
  • Pet fee: USD 50.00 per pet, per stay
  • Refrigerator fee: USD 10.00 per day
  • In-room microwave fee: USD 15.00 per day
  • Crib (infant bed) fee: USD 15.00 per day
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inn Isle Capri Lake Charles Westlake
  • Inn Isle Capri Lake Charles
  • Isle Capri Lake Charles Westlake
  • At The Isle Of Capri Charles
  • Inn at the Isle of Capri Lake Charles Westlake
  • Inn at the Isle of Capri Lake Charles Hotel Westlake
  • Inn at the Isle of Capri Lake Charles Hotel
  • At The Isle Of Capri Charles
  • Inn at the Isle of Capri Lake Charles Hotel
  • Inn at the Isle of Capri Lake Charles Westlake
  • Inn at the Isle of Capri Lake Charles Hotel Westlake

You should know

  • The seasonal pool will open in May and close in September.
url importing https://www.travelocity.com/Lake-Charles-Hotels-Inn-at-the-Isle-of-Capri-Lake-Charles.h18249298-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.