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"check in times are way too late. 4pm is considered the end of a business day and i have to be out by 11 early lunch. Dinner is the only meal period yo ... " More

By a verified traveler on Mon 20 Jan 2020

Hotel Description

3.5-star hotel near Lauberge Casino Lake Charles

In Westlake

You'll be within half a mile (1 km) of Isle of Capri Casino Lake Charles and 6 miles (10 km) of Lake Charles Civic Center. Lake Charles Convention and Visitors Bureau and Children's Museum Lake Charles are also within 6 miles (10 km).

Casino, outdoor pool

A casino, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas and onsite conference space. Enjoy the fitness center and perks like free self parking.

Luxe linens, free WiFi

The 240 guestrooms offer free WiFi, room service, and premium bedding. Coffee/tea makers, free local calls, and ironing boards are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Inn at the Isle of Capri Lake Charles ratings based on 38 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Inn at the Isle of Capri Lake Charles

Everyone (18) Couples (7) Family (10)
1 out of 5

Posted by on Mar 15, 2020

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2 out of 5
Dirty and lound elevator didnt work and staff seemed uninterested wasn't a great experience

Posted by on Feb 13, 2020

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2 out of 5
I stayed multiple nights, my room was not cleaned after the first night. When I complained to the front desk I was told this service had been contracted out to a 3rd party. Very incompetent answer. I don't care,nor should I care who does the room. Only that it wasn't done. The door lock had to be replaced on the first night as it function very sporadically. WiFi reception let a lot to be desired. Consistently dropping signal.

Posted by on Feb 9, 2020

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5 out of 5
check in times are way too late. 4pm is considered the end of a business day and i have to be out by 11 early lunch. Dinner is the only meal period you can have in a single 24hr. stay.

Posted by on Jan 20, 2020

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4 out of 5

Posted by on Jan 2, 2020

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5 out of 5
everything was ok. A little concerned walking back from casino hotel to inn at the isle late at night. perhaps a little more security.

Posted by on Dec 30, 2019

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3 out of 5
There was a Burger King bag behind the curtains in my room and trash behind the nightstand. It should have been cleaner. The registration clerk at the Isle of Capri told us there were no rooms available and we were able to book one online. Casino was nice. Just disappointed in the cleanliness of the room.

Posted by on Dec 30, 2019

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1 out of 5
We got into the room, and right off the bat, I noticed we didn’t have a trash can, then I checked the bathroom, and there was no shampoo or conditioner. We asked the front desk and the young lady didn’t know what to do. When we got back from the casino, we laid down to watch TV. NO REMOTE CONTROL! So I called the front desk, and the lady said she was gonna send housekeeping! But no one came!! I’m so disappointed in my stay. The machines weren’t paying , and the Lone Wolf restaurant changed the noodles they put in the Pho we love to eat. So, needless to say, it seems there’s no reason to return to this property

Posted by on Nov 13, 2019

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2 out of 5
Well I had to stop a man from beating up his wife cause security did not show up for about 30 minutes. After they left the couple was still there kept me up all night. When I ask the management Come my room I was denied. So this was a problem for me and my girlfriend. She lost her mother about month ago and going to the casino with her mother was a todo when she was alive. So I thought that to make her memory better I would just stay one more day. It would of been the best that Isle of Capri comp of room fee considering I spent almost a grand in there casino.

Posted by on Oct 28, 2019

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1 out of 5
We have stayed at this Casino dozens of times prior Hurricane Katrina. After I came out of active duty military and went to the Reserves located in Gulfport, Ms. I stayed regularly at the Isle of Capri from 4/2001 - 7/2005. I always had a great time gambling on the boat and I was rested up and ready to start my week in Houston, Tx. after my stay. I could always guarantee that the rooms were comfortable, cleaned, access to a clean terrace and a wonderful time on the boat. This last stay was horrific and it was a late check-in; thus, I was sent to the Inn for an available room. I sat in the chair until daylight on a pool tile that I luckily had with me in the car. The bathroom was filthy and you could almost feel like you were catching something and it most definitely had bacteria and mole spores. I have helped organization clean up post hurricanes and I know that smell anywhere. The worst part was I didn't have a hazmat suit that you should always have on when in or near that. The filth alone was enough w/out catching something else.

Posted by , from Houston, Tx. on Oct 9, 2019

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About the Inn at the Isle of Capri Lake Charles

Location 100 Westlake Avenue, Westlake, LA 70669

Renovations + Closures

This property is closed from August 28 2020 to March 31 2021 (dates subject to change).

Property Features

Inn at the Isle of Capri Lake Charles offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Inn at the Isle of Capri Lake Charles also features a casino and coffee/tea in a common area. Self parking is free. This 3.5-star Westlake hotel is smoke free.

  • 1 building
  • 240 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Casino
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Lake Charles, LA (LCH-Lake Charles Regional) (18.9 km / 11.7 mi)
  • Train station: Lake Charles Station (6 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

Inn at the Isle of Capri Lake Charles offers 240 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. This Westlake hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Inn at the Isle of Capri Lake Charles has 3 restaurants on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Cribs (infant beds) are available for USD 15.00 per day.

Pet Policy

  • Pets: USD 50.00 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.0 per stay
  • Resort fee: USD 8.05 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Faxes
  • In-room coffee
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.99 and USD 17.99 per person (approximately)
  • Pet fee: USD 50.00 per pet, per stay
  • Refrigerator fee: USD 10.00 per day
  • In-room microwave fee: USD 15.00 per day
  • Crib (infant bed) fee: USD 15.00 per day
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inn Isle Capri Lake Charles Westlake
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  • Isle Capri Lake Charles Westlake
  • At The Isle Of Capri Charles
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  • Inn at the Isle of Capri Lake Charles Hotel Westlake
  • Inn at the Isle of Capri Lake Charles Hotel
  • At The Isle Of Capri Charles
  • Inn at the Isle of Capri Lake Charles Hotel
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  • Inn at the Isle of Capri Lake Charles Hotel Westlake

You should know

  • The seasonal pool will open in May and close in September.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.