travelocity Verified Review
"The staff was rude!!! The property was not clean nor was our room. We had to sanitize and clean ourselves. We had to literally go buy cleaning supplies. I was told by Travelocity that I. Oils pay at hotel - even states it on my confirmation. The staff would not let me pay. I had to transfer money to my MasterCard witch did not make it in time. So my discover card was charged, which was how I wanted to pay to begin with. Then they charged 60.00 to my card stating that they know I didn’t purchase anything - this is for INCASE a charge should appear. The font issues a refund of the 60.00 until 14 or 21 days after your satay. Meanwhile I am being charged interest on charges I didn’t charge. I will be calling the Corporate office. I feel some of my hotel room should be refunded. We requested twice that I room be cleaned and fresh towels. But our room was never cleaned and we had to wash towels. They said they didn’t have any to give us!!!!! "
A verified traveler stayed at SpringHill Suites by Marriott Lafayette South at River Ranch