Hotel La Palma Princess

4.0 star property
Family-friendly 4-star hotel with 7 outdoor pools

Choose dates to view prices

Photo gallery for Hotel La Palma Princess

7 outdoor pools, pool umbrellas, sun loungers
A restaurant with a long table layout, large windows, and a view of the sunset.
Buffet
Aerial view
A spacious lobby with a high ceiling, multiple seating areas, and a central plant arrangement.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera de la Costa, Cerca Vieja 10, Fuencaliente de la Palma, La Palma, 38740
  • Place, La Palma Beaches
    ‪4 min drive‬
  • Place, Playa de la Zamora Chica
    ‪4 min drive‬
  • Place, Playa de la Zamora Grande
    ‪4 min drive‬
  • Airport, Santa Cruz de la Palma (SPC)
    ‪56 min drive‬

Room options

Standard Room Single Use

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

Standard Room, Partial Sea View (2 Adults + 1 Child)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Standard Room (2 Adults + 1 Child)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room (Superior, 2 Adults + 2 Children)

  • Garden view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Suite, Balcony, Ocean View (2 Adults + 1 Child)

  • Ocean view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Standard Room, Sea View (2 Adults + 1 Child)

  • Sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Standard Room (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Standard Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room, Sea View (2 Adults + 2 Children)

  • Sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Standard Room, Sea View (3 Adults)

  • Sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Standard Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room Sea View Single Use

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

Standard Room, Partial Sea View (2 Adults + 2 Children)

  • Partial sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Standard Room, Partial Sea View (3 Adults)

  • Partial sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Standard Single Room, Partial Sea View

  • Partial sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

Standard Room, Partial Sea View

  • Partial sea view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite, Balcony, Ocean View (2 Adults + 2 Children)

  • Ocean view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Suite, Balcony, Ocean View (3 Adults)

  • Ocean view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Suite, Balcony, Ocean View

  • Ocean view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Balcony, Ocean View (Single Use)

  • Ocean view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

Family Room (Superior, 2 Adults + 3 Children)

  • Garden view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room (Superior, 2 Adults + 4 Children)

  • Garden view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room (Superior, 3 Adults + 1 Child)

  • Garden view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Family Room (Superior, 3 Adults + 2 Children)

  • Garden view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room (Superior, 3 Adults + 3 Children)

  • Garden view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room (Superior, 4 Adults)

  • Garden view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Family Room (Superior, 4 Adults + 1 Child)

  • Garden view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room (Superior, 4 Adults + 2 Children)

  • Garden view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room, Partial Sea View (Superior, 2 Adults + 2 Children)

  • Partial sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Family Room, Partial Sea View (Superior, 2 Adults + 3 Children)

  • Partial sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room, Partial Sea View (Superior, 2 Adults + 4 Children)

  • Partial sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room, Partial Sea View (Superior, 3 Adults + 1 Child)

  • Partial sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Family Room, Partial Sea View (Superior, 3 Adults + 2 Children)

  • Partial sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room, Partial Sea View (Superior, 3 Adults+ 3 Children)

  • Partial sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room, Partial Sea View (Superior, 4 Adults)

  • Partial sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Family Room, Partial Sea View (Superior, 4 Adults + 1 Child)

  • Partial sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room, Partial Sea View (Superior, 4 Adults + 2 Children)

  • Partial sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room, Sea View (Superior, 2 Adults+2 Children)

  • Sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Family Room, Sea View (Superior, 2 Adults + 3 Children)

  • Sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room, Sea View (Superior,2 Adults + 4 Children)

  • Sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room, Sea View (Superior, 3 Adults+1 Child)

  • Sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Family Room, Sea View (Superior, 3 Adults + 2 Children)

  • Sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room, Sea View (Superior, 3 Adults+3 Children)

  • Sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room, Sea View (Superior, 4 Adults)

  • Sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Family Room, Sea View (Superior, 4 Adults + 1 Child)

  • Sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

Family Room, Sea View (Superior 4 Adults + 2 Children)

  • Sea view
  • 473 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

DOUBLE WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE SIDE SEA VIEW

  • Sleeps 4
  • Free WiFi

DOUBLE SEA VIEW

  • Sleeps 4
  • Free WiFi

About the neighborhood

Fuencaliente de la Palma

Seaside stay .Within 2 miles (3 km) of this Fuencaliente de la Palma hotel, you'll find Playa de la Zamora Chica and La Palma Beaches. Playa de la Zamora Grande and Punta Larga are also within 3 miles (5 km).

What's nearby

  • La Palma Beaches - 4 min drive - 1.5 miles
  • Playa de la Zamora Chica - 4 min drive - 1.5 miles
  • Playa de la Zamora Grande - 4 min drive - 1.5 miles
  • Puerto Naos Beach - 49 min drive - 19.0 miles
  • Tazacorte Beach - 56 min drive - 23.2 miles

Getting around

  • Santa Cruz de la Palma (SPC) - 52 min drive

Restaurants

  • ‪Panaderia Zulay - ‬10 min drive
  • ‪Bar Restaurante Orinoco - ‬33 min drive
  • ‪Cayeya Café - ‬33 min drive
  • ‪El Quinto Pino - ‬7 min drive
  • ‪Piano Bar, La Palma Princess - ‬1 min walk

About this property

Hotel La Palma Princess

Family-friendly 4-star hotel with 7 outdoor pools
Some rates at Hotel La Palma Princess are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel La Palma Princess offers its guests a full-service spa, 7 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Hotel La Palma Princess. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Fuencaliente de la Palma hotel.

  • 484 guestrooms or units
  • 3 levels
  • 13 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel La Palma Princess offers 484 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Spa Princess has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 6 outdoor tennis courts
  • 7 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Mini golf
  • Nightclub
  • Piano
  • Pilates classes
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 30 per person per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

La Palma Princess & Teneguia Princess Fuencaliente De La Palma
Teneguía Princess
Teneguía Princess Fuencaliente de la Palma
Teneguía Princess Hotel
Palma Teneguia Princess Resort Fuencaliente de la Palma
Palma Teneguia Princess Resort
Palma Teneguia Princess
La Palma Princess Hotel
La Palma Teneguia Princess Resort
La Palma Tenguia Princess Vital Fitness
La Palma Teneguia Princess Vital Fitness
La Palma Princess Fuencaliente de la Palma
La Palma Princess Hotel Fuencaliente de la Palma

Frequently asked questions

How close is Hotel La Palma Princess to the airport?

Hotel La Palma Princess is 20.8 mi (52-min drive) away from the Santa Cruz de la Palma (SPC) airport, the closest popular airport to the property.

Does Hotel La Palma Princess have an airport shuttle?

Airport shuttle services are not available at Hotel La Palma Princess.

How close is Hotel La Palma Princess to the beach?

This hotel is 1.1 mi (3-min drive) from La Palma Beaches and 1.1 mi (4-min drive) from Playa de la Zamora Chica. Don't forget your sunscreen!

Does Hotel La Palma Princess offer free breakfast?

Hotel La Palma Princess offers free buffet breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel La Palma Princess?

No, there is no casino at this hotel.

What time is check-in at Hotel La Palma Princess?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hotel La Palma Princess?

This hotel offers free self parking.

Does Hotel La Palma Princess have a pool?

Hotel La Palma Princess features 7 outdoor pools and a children's pool.

Does Hotel La Palma Princess have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a poolside location, and brunch.

Does Hotel La Palma Princess have a spa?

Pamper yourself with a day at Spa Princess, where you can enjoy aromatherapy, body treatments, and facials.

How close is Hotel La Palma Princess to downtown Fuencaliente de la Palma?

Hotel La Palma Princess is 1.7 mi away from Fuencaliente de la Palma.

Hotel La Palma Princess Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 152 out of 426 reviews
Rating 8 - Good. 199 out of 426 reviews
Rating 6 - Okay. 53 out of 426 reviews
Rating 4 - Poor. 15 out of 426 reviews
Rating 2 - Terrible. 7 out of 426 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Nice food good swimming pools, always things to do.
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Lorenzo luigi domenico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautyful location and botel
Stayed 7 nights in Dec 2023
Verified

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good and food was very good. Good entertainment shows every evening. Great place. Nice walk (15-20min) to the beach. 20 min the next town. 40 min bus ride to los llanos from fuencaliente. Beautiful island, not too busy in summer, just right for our taste.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful setting. Great amenities.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facilities

Wonderful time here. Mostly the staff were pleasant. A few grumpy staff restaurant staff which was a shame.
Poolside
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute nite cheeky week away and we thoroughly enjoyed it
Stayed 7 nights in May 2023
Verified

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely resort

Massive complex,so some rooms are quite a trek from the pools, but they are excellent pools, food as expected, grounds and buildings really good condition and clean, clearing service bit slow at meals, good WiFi, quite isolated, nothing within walking distance but bus stop outside hotel if you feel like exploring, although car a much more practical option.
Stayed 6 nights in Dec 2024
Verified

4/10 Poor

Agnieszka

Liked: Property conditions & facilities
Disliked: Staff & service
The property is beautiful, food delicious and amazing gym and fitness. But full of cockroaches and stuff not bothering.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful as it was surrounded by nature - mountains and nature. No beach close by and no where to walk xcept around the hotel.
Stayed 14 nights in Jan 2023
Verified

10/10 Excellent

Magali

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

We stayed one week at this large holiday resort in La Palma with stunning views and several great swimming pools. The resort is family-friendly and offers plenty of amenities. However, the check-in process was frustrating, taking over an hour after a long journey. While the rooms were clean, they clearly needed maintenance, with noticeable mold in the bathrooms. The food at the Food Market was okay but often overcooked and dry, and the coffee was disappointing. Overall, it’s a decent option for families but could improve in key areas.
Stayed 7 nights in Dec 2024
Verified

6/10 Okay

Catherine

Liked: Staff & service, amenities, property conditions & facilities
Very all inclusive style. Mass amount of people. They're were live cockroaches not only on the grounds but in the dinning hall. Location is very inconveniente. Long windy road to leave the hotel to get anywhere. Couldn't turn off a/c in the room.
Stayed 6 nights in Aug 2024
Verified

8/10 Good

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all fine except the missing aircon in the gym
Stayed 13 nights in Aug 2023
Verified

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Farshid

Liked: Cleanliness, amenities
For a four star it was good. Thumps up. only a few things that should not spoil it for you... 1. Only 1 heated pool in the Autumn. 2. For meals you are told where to sit, rather than choosing for yourself. (I felt like a school child, after queuing to get in the dining hall) And a member of senior staff, very rude, for a chair that was not allocated to a table that we wanted to sit on. Very bizarre, on every meal. The food was very good. 3. The other staff including reception, were great.
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Sylvie

Liked: Property conditions & facilities
We had a room 5105S in a great location, close to everything with a great view. Beds were very comfortable, the black out drapes kept the light out and the sofa bed added a nice extra seating area. The landscaping was beautiful and well maintained, the pools absolutely stunning but not well patronized except for the heated one. We preferred the times without animation, thankfully there wasn’t much, thank god because it was horrible noise. We complained and it seemed to work, otherwise there was absolutely nowhere to escape on the premises, not even our room. It should not be allowed. Both morning and evening buffets had a lot of choices and very good food but the access to what one is looking for very badly planned. To put butter with salad ( to keep it cold ?) Is plain stupid in this climate; not close to the breads ? Hiding spoons, napkins, bowls, condiments, in an entire week, we never mastered the illogical presentation of foods. Everything was quite tasty and well prepared but within an hour of opening the buffets, they were out of juices, cafes, red wine or popular meats and they didn’t replenish. The cleanliness of the dishes and utensils were often questionable, and the crowd management tedious. We were even made to wait outside, unprotected from the rain. But the property is beautifully stunning, not easy to access which adds to the charm and with a car to tour around, had a very nice week taking advantage of the different sites on that side of the island.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

cipriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel, les chambres sur mer sont parfaites, propres, isolées
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Jorge

Disliked: Cleanliness, amenities
Las instalaciones en general están bien pero hay aspectos a mejorar claramente como la limpieza, calidad de la comida así como el "Todo incluido" donde pagas hasta por un café decente sin hablar de los alcoholes.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Manfred Franz Hans

Liked: Cleanliness, amenities, property conditions & facilities
Wir waren zum ersten Mal auf La Palma und sind absolut begeistert von dieser tollen Hotelanlage. Frühstücken direkt am Meer, eine gigantische Poollandschaft, eine vielfältige und abwechslungsreiche Kulinarik im Hauptrestaurant, Spa-Bereich uvm. Die Zimmer sind sehr schön eingerichtet und vergleichsweise groß. Wir hatten ein schönes Doppelzimmer mit Balkon und Meerblick. Es besteht die Möglichkeit, Ausflüge zu buchen. Wir waren am Roque des los Muchachos inklusive Sternenbeobachtung. Dafür muss man ca. 10 Stunden inkl. Hin- und Rückfahrt einplanen, aber es lohnt sich. Ansonsten besteht die Möglichkeit, sich vor Ort ein Auto zu mieten, oder einen Bus zu nehmen. Zu Fuß kommt man hier nicht so leicht weg (Steilküste). Die gesamte Anlage ist sehr weitläufig, das ist aber sehr gut für ein bisschen Bewegung zwischen den Mahlzeiten. Schade ist nur, dass der nächstgelegene Badestrand am Meer eher schlecht zu erreichen ist (26 Min. laut Google Maps über eine asphaltierte Straße).
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Arthur Arsène

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een zeer mooie kamer en zeer vriendelijk personeel
Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel tiene unas opciones enormes, el problema es que no se le saca partido. Hay camareros que están amargados con su trabajo, el horario del bar de la piscina es de risa, cerrar a las 18:00h cuando por lo menos estás en la piscina una hora más. Horarios ridicululos. Animación 0, hay 4 actividades al día y ya las puedes buscar tú pq nadie viene por el hotel ofreciéndote la actividad y las actuaciones de la noche .... Mejor ni lo comentamos. Con las instalaciones que tienen lo que podrían hacer ahí......
Stayed 13 nights in Aug 2025
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heerlijke getaway in januari gehad.

Prachtig gelegen groot en netjes resort voorzien van alle gemakken. Vriendelijk personeel. Beetje gedateerde kamer 9103S maar groot en van alle gemakken voorzien. Schoonmaak indien gewenst elke dag. Eten in biffervorm en veel keuzes. Hadden half pension en daar hoort geen drinken bij bij avondeten. Vinden we apart. Kosten drankjes op zich prima, heerlijke week in voorseizoen gehad.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos pasado unos días estupendos en familia. El equipo de animadores es muy agradable y se han portado fenomenal con nuestra hija, sobretodo Irene, Macarena, Irma y Thyson. Enhorabuena a todos!!
Stayed 6 nights in Jan 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima all inclusive

Echt een all inclusive hotel Inchecken duurde even. Ontbijt zeer goed alles aanwezig en goede kwaliteit Avondmaaltijden of beter aanbod redelijk uitgebreid en kwaliteit best goed. Zeker salade en fruit deel alsmede de desserts Helaas geen koffie optie als dessert optie Vlees kwaliteit. De steaks ed vond ik echt zeer magere kwaliteit. Ook viel het regelmatig uit de toon met andere gerechten zodat alles maar beetje los op je bord lag. De meer thema gerichte opties zoals mexican was goed alleen vlakke smaak. Voor iedere mond dus geschikt Kamers zijn perfect. Ook bedden. Kan niet anders zeggen. Uitzicht op zonsondergang is aanrader. Goede compensatie want hotel ligt ver weg van alles.20 minuten naar fuencaliente als eerste dorp dichtbij. Voor wandelaars zoals ik mss daarom wat onhandig. Auto dan nodig. Gemakswinkel veel te duur, beperkt iets te krijgen. Voor wandelaars was optie lunch pakketje fijn geweest.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimi servizi, il buffet è molto ricco e il rapporto qualità prezzo è ottimo. Ci sono due piscine riscaldate, utilizzabili anche in inverno. Unica pecca: aprirei la spa un'oretta per i ragazzi. Che non sia aperta per i bambini (sotto gli 11 anni) è un vero plus.
Stayed 3 nights in Jan 2025