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4.2 out of 5

"This is a nice place to stay. The neighboorhodd has plenty to see and do. I was a little dissapointed that the bar/restaurant was not open (I assumed ... " More

By a verified traveler on Mon 02 Aug 2021

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Hotel Description

3-star hotel near University of Wisconsin-La Crosse, connected to the convention center

Historic Downtown La Crosse stay

A stay at this Historic Downtown La Crosse hotel places you steps from La Crosse Center and a 5-minute walk from Mississippi River. Oktoberfest Grounds and Riverside Park are also within half a mile (1 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 114 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$135* Per night/room May 31 - Jun 1

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Hotel & Suites La Crosse, an IHG Hotel ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites La Crosse, an IHG Hotel

Everyone (11) Couples (4) Family (3)
4 out of 5
This is a nice place to stay. The neighboorhodd has plenty to see and do. I was a little dissapointed that the bar/restaurant was not open (I assumed closed due to COVID restrictions). There are a lot of places to eeat/drink with in walking distance.

Posted by on Aug 2, 2021

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5 out of 5
Friendly, welcoming staff. We felt safe. The room was clean and comfortable. We received a good rate even though it was a busy holiday weekend.

Posted by on Jul 5, 2021

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1 out of 5
Dislike-no continental breakfast. No restaurant on property. Made it VERY HARD for disabled mother to get around. Parking in ramp with NO DIRECT elevators to hotel. Another almost impossible feature for disabled mother. Shower had no hot water. Luke warm. Overall very horrible experience for a Holiday Inn. Never. Come. Here. Ever.

Posted by on Jun 6, 2021

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4 out of 5

Posted by on Sep 13, 2020

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5 out of 5
Loved that it was connected to the Lacrosse Center by the skywalk

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 25, 2020 by jahorstman15

Thank you for your feedback! Hope we see you again!

4 out of 5
Good hotel to crash in. I was only there one night, but I really liked it. It’s a convenient location and feels safe and clean. The room was comfortable too. The only flaw was that a tile was a touch loose in the bathroom in our room. Overall, I’d absolutely recommend this hotel.

Posted by on Dec 24, 2019

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Comment from Hotel Management

Dec 26, 2019 by Lindsey

Thank you for taking the time to review your recent stay with us at Holiday Inn Downtown La Crosse. We appreciate you letting us know of the loose tile in your room-we will have that taken care of right away. Please come and crash with us again anytime!

3 out of 5
Clean. Nice location. Our TV was awful the first night we stayed. Horrible picture. We came in late to learn there was no picture at all. Too late to call for assistance. The next day we called. A guy came right away to switch out our TV and acknowledged that he knew it was going out, but didn't have time to change it out! Really? Our second night, our key card stopped working. We had to get help to get back in our room!

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 11, 2019 by Lindsey

Thank you for your review on your recent stay at Holiday Inn and Suites Downtown La Crosse. I appreciate you taking the time to provide us with some valuable feedback. I apologize about the issues with your television-I'm glad we were able to replace it as soon as possible. I hope you will please come and stay with us again next time you are in the area.

4 out of 5

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 1, 2019 by Lindsey

Thank you for taking the time to review your recent stay at Holiday Inn downtown La Crosse. We appreciate your feedback.

4 out of 5
I liked the location. I did not like that there was a razor cover left on the sink in the bathroom...

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 26, 2019 by Lindsey

Thank you for your review. I apologize for the item left behind in your bathroom. Cleanliness is our top priority and I will look into this situation. Thank you for letting me know. Please come and stay with us again.

5 out of 5

Posted by on Jul 27, 2019

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Comment from Hotel Management

Sep 13, 2019 by Lindsey

Thank you for your feedback! Please come and stay with us again.

About the Holiday Inn Hotel & Suites La Crosse, an IHG Hotel

Location 200 Pearl Street, La Crosse, WI 54601

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from February 16 to April 3:

  • Bar/Lounge
  • Dining venue

Property Features

Holiday Inn Hotel & Suites La Crosse, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 500 square feet (46 square meters). The business-friendly Holiday Inn Hotel & Suites La Crosse, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. A complete renovation of Holiday Inn Hotel & Suites La Crosse, an IHG Hotel was completed in June 2016. This 3-star La Crosse hotel is smoke free.

  • 114 guestrooms or units
  • 5 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 1999
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: La Crosse Station (2.8 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Hotel & Suites La Crosse, an IHG Hotel offers 114 accommodations with video-game consoles and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Holiday Inn Hotel & Suites La Crosse, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay (maximum USD 2 per stay)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay (maximum USD 2 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Crosse
  • Holiday Inn Hotel Crosse
  • La Crosse Holiday Inn
  • Holiday Inn La Crosse Hotel La Crosse

You should know

  • Pool access available from 6:00 AM to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.