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5.0 out of 5

"The receptionist was extremely friendly and helpful and addressed all of my questions " More

By a verified traveler on Fri 31 May 2019

Hotel Description

3.5-star romantic hotel near Nishiki Market

In historical district

With a stay at this Central Kyoto hotel, you'll be within half a mile (1 km) of Nishiki Market and 2 miles (3 km) of Kawaramachi. Kyoto Tower and Yasaka Shrine are also within 2 miles (3 km).

Round-the-clock service

This hotel features free WiFi in public areas, laundry facilities, and self parking. Traveling on business? Take advantage of the laundry service and free Internet in public areas. A computer station, luggage storage, and concierge services are also on offer.

Free Internet, soaking tubs

The 124 soundproofed guestrooms offer free WiFi and free wired Internet, as well as DVD players. LCD TVs come with satellite channels, and other amenities include kitchenettes and deep soaking bathtubs.

Premier Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Studio, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Citadines Karasuma-Gojo Kyoto ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Citadines Karasuma-Gojo Kyoto

Everyone (1)
5 out of 5
The receptionist was extremely friendly and helpful and addressed all of my questions

Posted by on May 31, 2019

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5 out of 5

Nice hotel

We enjoyed our stay at Citadines. Nice location and the room met all our expectations. Staff were very helpful and friendly. Good choice if you're in Kyoto.

Posted by on Jun 26, 2016

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About the Citadines Karasuma-Gojo Kyoto

Location 432 Matsuya-cho Gojo-dori, Kyoto, Kyoto 600-8105

Renovations + Closures

The following facilities or services will be unavailable from April 02 2020 to December 31 2021 (dates subject to change):

  • Breakfast

Property Features

Citadines Karasuma-Gojo Kyoto offers its guests a vending machine, multilingual staff, and concierge services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Karasuma-Gojo Kyoto also features laundry facilities, dry cleaning/laundry services, and a television in a common area. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 1 building
  • 124 guestrooms or units
  • 10 levels
  • Built in 2010
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Kansai Intl. Airport (KIX) (99.8 km / 62 mi)
  • Train station: Shijo Station (1.2 km / 0.7 mi)
  • Metro station: Gojo Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines Karasuma-Gojo Kyoto offers 124 accommodations with DVD players and laptop-compatible safes. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • In-room kitchenette
  • Deep soaking tub
  • HD television
  • Satellite channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per day.
  • Cribs (infant beds) are available for JPY 550.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Ascott Cares (Ascott Limited) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Ascott Cares (Ascott Limited)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: JPY 1650 per night
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Karasuma-Gojo
  • Citadines Karasuma-Gojo Hotel
  • Citadines Karasuma-Gojo Hotel Kyoto
  • Citadines Karasuma-Gojo Kyoto
  • Citadines Kyoto
  • Citadines Kyoto Karasuma-Gojo
  • Karasuma-Gojo Kyoto
  • Kyoto Citadines
  • Kyoto Karasuma-Gojo
  • Citadines Kyoto Karasuma Gojo Hotel Kyoto
  • Citadines Kyoto Karasuma-Gojo Aparthotel
  • Citadines Karasuma-Gojo Aparthotel
  • Citadines Kyoto Karasuma Gojo
  • Citadines Kyoto Karasuma-Gojo Hotel
  • Citadines Karasuma Gojo Kyoto
  • Citadines Kyoto Karasuma Gojo
  • Citadines Karasuma-Gojo Kyoto Hotel
  • Citadines Karasuma-Gojo Kyoto Kyoto
  • Citadines Karasuma-Gojo Kyoto Hotel Kyoto

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.