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4.5 out of 5

"had a fantastic stay hotel staff very polite rooms spacious and comfortable would recommend this hotel to anyone " More

By a verified traveler on Thu 13 Oct 2016

Hotel Description

5-star luxury hotel near Kuta Beach, connected to a shopping center

Beachside getaway

With a stay at this Downtown Kuta hotel, you'll be steps from Beachwalk Shopping Center and Kuta Beach. Poppies Lane II and Kuta Square are also within half a mile (1 km).

Poolside dining

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this luxury hotel. There's fun for all ages with a children's pool and a playground, and supervised childcare is an added bonus. Enjoy the outdoor pool and perks like free valet parking and free WiFi.

Soaking tubs, free WiFi

The 203 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include balconies, deep soaking bathtubs, and LCD TVs with cable channels.

Deluxe Room, 2 Double Beds, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Bali Kuta Resort ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Bali Kuta Resort

Everyone (2)
4 out of 5
had a fantastic stay hotel staff very polite rooms spacious and comfortable would recommend this hotel to anyone

Posted by , from perth on Oct 13, 2016

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5 out of 5

Great Hotel

This hotel exceeded my expectations in room quality, cleanliness, staff, and amenities. It's location is terrific and in walking distance to everything! If you want luxury and convenience i would definitely recommend this hotel to everyone.

Posted by , from Hawaii on Jul 25, 2016

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Comment from Hotel Management

by Dario Orsini

Dear RonJon88, Many thanks for the kind words. Welcome to the new Kuta experience. As hospitality providers, it is our aim to elevate our guest experiences with effortless service and ensure our guests' expectation is met and exceeded. We look forward to provide another memorable experience for you in the future. Regards, Dario Orsini General Manager

About the Sheraton Bali Kuta Resort

Location Jalan Pantai Kuta, Kuta, Bali 80361

Renovations + Closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Sheraton Bali Kuta Resort offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. There are 10 meeting rooms available. A children's pool, a sauna, and a terrace are also featured at the luxury Sheraton Bali Kuta Resort. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Kuta hotel is smoke free.

  • 203 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2012
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Airport: Ngurah Rai Intl. Airport (DPS) (10.5 km / 6.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Sheraton Bali Kuta Resort offers 203 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Separate bedroom
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Feast Restaurant - This restaurant specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

Bene - This poolside restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - This lobby lounge overlooks the ocean and pool. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Surfing/boogie boarding nearby
  • Fitness classes on site

Spa Services

Shine Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 675000.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sheraton Bali Kuta Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: IDR 290000 for adults and IDR 145000 for children (approximately)
  • Airport shuttle fee: IDR 230000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 230000 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: IDR 675000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Bali Kuta
  • Sheraton Bali Kuta Resort
  • Sheraton Kuta Bali
  • Sheraton Kuta Bali Resort
  • Sheraton Resort Kuta Bali
  • Sheraton Bali Resort
  • Sheraton Bali
  • Sheraton Bali Kuta Resort Kuta
  • Sheraton Bali Kuta Resort Hotel
  • Sheraton Bali Kuta Resort Hotel Kuta

You should know

  • Sheraton Bali Kuta Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.