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Centara Grand Beach Resort & Villas Krabi

5-star property
396-396/1 Moo 2, Ao Nang, Muang, Krabi, Krabi 1-855-201-7819
3.0 out of 5
See all 6 travelocity Reviews

"I stayed at the Centara Grand Resort from 11-23 November 2018 in room 1201. This wasn’t my first choice as we were staying somewhere else that we didn ... " More

By a verified traveler on Fri 07 Dec 2018

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Hotel Description

5-star beachfront resort near Ao Nang Beach

On the beach

You'll be within half a mile (1 km) of Ao Nang Beach and 2 miles (3 km) of Nopparat Thara Beach with a stay at this Krabi resort. Pai Plong Bay and Ao Phai Plong Beach are also within half a mile (1 km).

Poolside dining

A full-service spa, 4 restaurants, and 2 outdoor pools are all featured at this luxury resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 192 guestrooms also offer free WiFi and furnished balconies. Other amenities include 24-hour room service, minibars, and LCD TVs with satellite channels.

Deluxe Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$151* Per night/room Jan 27 - Jan 28

Villa, 1 Bedroom, Private Pool, Beachfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Villa, 1 Bedroom, Private Pool, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Ocean View (Premium Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Centara Grand Beach Resort & Villas Krabi - SHA Plus ratings based on 6 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Centara Grand Beach Resort & Villas Krabi - SHA Plus

Everyone (2)
3 out of 5
I stayed at the Centara Grand Resort from 11-23 November 2018 in room 1201. This wasn’t my first choice as we were staying somewhere else that we didn’t like and booked at the Centara at short notice. Centara’s property along a tiny beach line with a backdrop of towering stone wall mountain at the other end of Krabi is majestic in appearance. It is very beautiful, scenic and exclusive. You can only get there by speed boat that runs from Nopparat Thara Pier every 30 minutes from 6am to midnight; and every hour from the hotel pier. Another way to get there is to walk along the beach passing the Ao Nang Seafood restaurant the lady-boy show and bar area and head down to the end of the beach and walking up into a trail called the Monkey Trail. There is no road cut to Centara which keeps it somewhat isolated from the crowds and tourists. I would give Centara 5 stars for creating the atmosphere of a perfect holiday with its beach, tropical garden, waterfall, and quaint villas. Everything looked perfect in terms of the landscape and architecture. I cannot speak for all rooms on the property, but I can say that room 1201 was lovely, but in need for upgrading. I could see there were lots of patch work of areas they were fixing or covering. ROOM: Overhead shower didn’t work, bed looked strange in the middle of the room and the side lamps had mold or were stained with something. The rooms seemed like it needed upgrading and was a much older room.

Posted by , from Dubai on Dec 7, 2018

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1 out of 5

ABSOLUTELY THE WORST HOTEL EXPERIENCE

Cons: EVERYTHING
We flew halfway around the world to Thailand and had a remarkable time everywhere in the country except for this hotel! We planned to stay for a week in Krabi at the hotel, and when we got there tried to make the best of it. It was so awful that we decided to leave for the last 4 nights of our trip so we could enjoy what was left of it. The Centara Grand completely refused to refund us ANY of our money!! As our result we were forced to pay for their hotel and our new hotel. DO NOT GO TO THIS HOTEL. THE STAFF AND FACILITIES ARE AWFUL. I'VE TRAVELED ALL OVER THE WORLD AND THIS IS BY FAR THE WORST SERVICE I HAVE EVER EXPERIENCED. AVOID THIS HOTEL AT ALL COST, THEY ARE CROOKS.

Posted by , from USA on Apr 18, 2016

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5 out of 5

Incredible resort!

Fantastic location surrounded by huge limestone cliffs on 3 sides with beautiful views out to sea. Free use of kayaks, wind surfing equipment and snorkelling gear from the hotel. Boat ride is fine, don't listen to other reviews. The fact that the resort is secluded on its own bay is the best thing about the place. You can arrange a boat to come and pick you up at any time if you want to go to Krabi, you just need to give about 30mins notice and a long tail will turn up. The rooms are large and super nice, with lots of balcony space and great views. Choose a room on the upper level if possible. Take a Kayak to Raylay Bay and under the cliffs and into caves, it fantastic. The food is overpriced at the hotel, but that is always the case. Everything else is perfect.

Posted by on May 18, 2008

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5 out of 5

WHAT A PLACE

Amazing hotel. Very beautiful environment. The rooms are great. We had a vey good time and we are looking forward to come back again. Boat transfer was perfect.

Posted by on Feb 24, 2007

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2 out of 5

pity about the boat

Arrived to find the ""pier"" that floats on top of water, not up to handling waves. We were scared (we are all sailors) and wet. Resort is marvellous.Food a delight and staff welcoming ..on land.Boat transfer on way home in calm seas left us wet..again and angry. Sea soaked clothes mixed with sandy feet on international flight was not necessary and left no confidence in skill of boat crew. There was no attempt to slow down or stop water entering boat. We had to hold on tight.It was a disgrace. We will never go back.

Posted by on Oct 26, 2006

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2 out of 5

Pity about the boat transfer...

The hotel grounds and rooms were wonderful. Spa on balcony a unique touch. Some final construction continuing. Food exquisite and service will get better. Staff very helpful and welcoming. Spa menu and service recomended. However boat transfers were truly horrendous. On arrival the boat could not handle sea conditions and temporary wharf was akin to riding a rollercoaster. We were scared. We arrived wet...really wet. When leaving we were subjected to a wet wild ride that left us soaked for our flight home. No confidence in skipper of the launch. A poor way to end our holiday.

Posted by on Oct 6, 2006

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About the Centara Grand Beach Resort & Villas Krabi

Location 396-396/1 Moo 2, Ao Nang, Muang, Krabi, Krabi 81000

Renovations + Closures

The following facilities are closed on Sunday and Monday:

  • Restaurant

The following facilities are closed on Tuesday and Wednesday:

  • Restaurant

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Centara Grand Beach Resort & Villas Krabi - SHA Plus you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a spa tub. This 5-star Krabi resort is smoke free.

  • 192 guestrooms or units
  • 3 levels
  • 30 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free ferry terminal shuttle; airport shuttle

Room Amenities

Centara Grand Beach Resort & Villas Krabi - SHA Plus offers 192 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Private balcony (furnished)
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Lotus Court - Overlooking the ocean and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Suan Bua Restaurant - Overlooking the ocean and garden, this restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Hagi - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

COAST Beach Club & Bistro - This beachfront restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Fitness classes on site
  • Boat tours on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Spa Cenvaree has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 11
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.

This property is accessible only by boat. The property provides scheduled boat transfers from Nopparatthara Pier (Mainland) at 9:30 AM, 11:30 AM, 12:30 PM, 1:45 PM, 3:30 PM, 5:45 PM, 8:30 PM, and 10:00 PM. Transfers from the resort at 8 AM, 10 AM, 12 PM, 1 PM, 2:15 PM, 4 PM, 6:15 PM, and 9 PM. Guests should arrive at the pier at least 20 minutes prior to departure. Guests who require different departure times may book private speed boat transfers (surcharge).

All guests and day visitors are required to present proof of COVID-19 vaccination and a valid government-issued ID card at the Nopparathara pier to access the property. Children 18 years and younger are exempt when accompanied by their vaccinated parents.

Due to COVID-19, guests age 18 and older must provide proof of COVID-19 vaccination or proof of a negative PCR/antigen test for COVID-19 (issued within 72 hours before arrival) or proof of COVID-19 recovery within 1 month before check-in (dated at least 14 days before arrival) to access the property's public areas, including the restaurant, bar, pool, and spa facilities.

Per the property, all staff members at this property are fully vaccinated against COVID-19.

Guests may be subject to health screenings for COVID-19 at the property.

This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 3649.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and SGS (3rd party expert - Global).

  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
  • Minimum age for negative COVID-19 test result requirement: 18
  • Minimum age for proof of COVID-19 vaccination requirement: 18
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 14
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 1219.09 for adults and THB 609.54 for children (approximately)
  • Airport shuttle fee: THB 700 per person (one-way)
  • Airport shuttle fee per child: THB 350 (one-way), (up to 11 years old)
  • Rollaway bed fee: THB 3649.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centara Grand Beach Resort & Villas Krabi
  • Centara Grand Beach Villas Krabi
  • Centara Grand Villas Krabi
  • Centara Grand Beach Krabi
  • Centara Grand Beach Resort & Villas Hotel Ao Nang
  • Centara Grand Beach Resort & Villas Krabi Ao Nang
  • Centara Grand Beach Resort And Villas
  • Central Bay Resort Krabi
  • Central Krabi Bay Resort
  • Central Krabi Hotel
  • Centara Grand Beach Resort Villas Krabi
  • Centara Grand Beach Resort Villas
  • Centara Grand Beach Villas

You should know

  • To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • Centara Grand Beach Resort & Villas Krabi - SHA Plus offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.