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4.1 out of 5

"Our #1 spot in Knoxvile. Staff are always friendly and helpful. " More

By GENTLEMANTRAVELER, from Greeneville, TN on Wed 25 Apr 2012

Hotel Description

3.5-star hotel near Women's Basketball Hall of Fame

Downtown Knoxville stay

A stay at this Downtown Knoxville hotel places you steps from Women's Basketball Hall of Fame and within a 10-minute walk of Knoxville Civic Auditorium and Coliseum. Also, Tennessee Theatre is within half a mile (1 km) and Sunsphere Tower is within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a poolside bar. Traveling on business? Take advantage of the 26 conference rooms, business center, and valet parking. Enjoy the seasonal outdoor pool and perks like free WiFi.

Free WiFi, Smart TVs

The 378 guestrooms have Smart TVs with cable channels and offer free WiFi and room service. Wired Internet, Netflix, and coffee/tea makers are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$110* Per night/room Nov 10 - Nov 11

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Loft, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Knoxville ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Knoxville

Everyone (3) Couples (1)
4 out of 5

Posted by on Sep 7, 2019

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5 out of 5

Posted by on Jul 29, 2019

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4 out of 5

Posted by on Jun 25, 2019

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1 out of 5
First, we booked a King bed. When we got there, we were not told that we were assigned a double queen and found out only after we got to the room. When I called the desk, all I was told is that they were out of kings. Second, we were not told that the hotel was undergoing major renovation. Had we known this, we would have booked a different hotel. 3rd, The room had mold all along the ceiling on one wall. 4th, there were hairs in the shower which barely worked. If we were not running late for our event, we would have asked for money back and decided on a different hotel. Very very disappointed in the accommodations we had for a quick trip out of town for me and my wife.

Posted by on Feb 20, 2019

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5 out of 5

Awesome Associates

The associates at this property make if an awesome hotel. Each associate from the front desk, housekeeping, engineering, restaurant, etc go out of the way to make the hotel stay perfect.

Posted by on Aug 11, 2012

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5 out of 5

We always stay at this Hotel when visiting Knoxville, TN.

Pros: Close restaurants, Quiet
Our #1 spot in Knoxvile. Staff are always friendly and helpful.

Posted by , from Greeneville, TN on Apr 25, 2012

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5 out of 5

Excellent location

The staff was great including trying to locate items that were left in the room after my check out. The hotel is convenient to everything and the rooms were extremely comfortable and nice. I would definitely recommend this hotel to others and plan to stay there again.

Posted by , from Nashville on Apr 13, 2011

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4 out of 5

gOOD

Pros: Close restaurants, Free Internet, Quiet
I have stayed at this hotel twice now. It isconvenient to where my family lives in the Knoxville area. It is the primary reason I have chosen to stay there. The food is usually good

Posted by , from Richardson Tx on Feb 7, 2011

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5 out of 5

Excellent hotel

Cons: No free Internet
Staff friendly and attentive. Typical Marriott service . The rooms are comfortable and clean, though becoming a bit in need of refreshing. Internet service was not free--which is irritating since less expensive hotel chains, like Best Westeren, provide free internet service. I would also like to see free WIFI available in the rooms. Overall a very good experience and close to central Knoxville.

Posted by , from UK on Feb 4, 2011

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4 out of 5

Great location!

We were very pleased with the service at the front desk, the comfort and decor of the room and the restaurant. The outdoor pool was extremely nice - especially for a downtown hotel. Free parking was also a nice perk. The one negative was that there was a daily charge for using the internet, as well as a charge to use the internet in the guest business center. This was disappointing.

Posted by on Sep 6, 2010

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Renovations + Closures

This property is undergoing renovations from 04 June 2018 to 30 April 2020 (completion date subject to change).

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Hotel Knoxville offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 21000 square feet (1890 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hotel Knoxville. Parking is available for a fee. This 3.5-star Knoxville hotel is smoke free.

  • 1 building
  • 378 guestrooms or units
  • 11 levels
  • 21000 sq ft of conference space
  • 1890 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers for purchase
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Rollaway/extra beds available
  • Snack bar/deli
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Knoxville, TN (TYS-McGhee Tyson) (21.6 km / 13.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hotel Knoxville offers 378 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with premium cable channels and Netflix. This Knoxville hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Cribs (free)
  • Rollaway beds available
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

Hotel Knoxville has a restaurant serving breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 15.00 per person (approximately)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Self parking fee: USD 12.00 per night (in/out privileges)
  • Valet parking fee: USD 16.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Knoxville Marriott
  • Marriott Hotel Knoxville
  • Hotel Knoxville Hotel
  • Marriott Knoxville Hotel Knoxville
  • Knoxville Marriott Hotel
  • Hotel Knoxville Knoxville
  • Hotel Knoxville Hotel Knoxville
  • Marriott Knoxville Hotel Knoxville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Knoxville-Hotels-Hotel-Knoxville.h8840-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.