Oceanside stay
Within 2 miles (3 km) of this Key West hotel, you'll find Key West Golf Club and Key West Art and Historical Society. Also, Smathers Beach is within 3 miles (5 km) and Mallory Square is within 6 miles (10 km).
Renovated in 2016
This hotel features a restaurant, an outdoor pool, and a poolside bar. Business travelers can take advantage of the business center. You'll appreciate the fitness center, bar/lounge, and laundry facilities.
Free wired Internet, MP3 docks
The 141 individually decorated guestrooms offer free wired Internet and MP3 docks. Refrigerators and microwaves provide the conveniences of home, and other amenities include room service and LCD TVs. Housekeeping is available on request.
Oct 27, 2020 by HGI Key West
Thank you for your review. We apologize you found our amenities less than ideal for your travel needs. We strive to deliver an amazing experience for our guests, and we will continue to work harder and harder to make your stay better and brighter. The Roosters are protected on the island and are found at all of the properties. We will certainly be looking into the water pressure concern to see what may have been the cause. Thank you again for the feedback and we hope you will give us another opportunity.
Sep 19, 2020 by Shota
Thank you so much for the great review! We hope to see you again soon.
Dec 21, 2019 by Angela M
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Sep 23, 2019 by A
Thank you for staying with us. We appreciate your feedback.
May 24, 2019 by Ana
I am sorry to hear that you did not enjoy your stay. We do strive every day to provide great service for our guest and we apologize that we did not meet your expectations this time.
May 17, 2019 by Anastasia
I would first like to thank you for sharing your feedback of your recent stay at Hilton Garden Inn. We are truly disappointed to know that this was your experience, as this is certainly not the vacation that we want any of our guests to have. We pride ourselves in the service we provide and the cleanliness of our hotel, therefore, we can assure you that this information has been shared with our Management team and is already being followed up with. We do hope that you will give us another opportunity in the future to restore your faith in Hilton Garden inn.
May 5, 2019 by Derrick
We are ecstatic to hear that you had such a great stay! We appreciate your business, and hope that you come back and stay with us again soon.
Apr 2, 2019 by Derrick
We are happy to hear that you enjoyed your stay!
Hilton Garden Inn Key West,The Keys Collection offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and a meeting room. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Key West,The Keys Collection. An area shuttle within 0.00 km is available for a fee. For a fee, parking is available. A complete renovation of Hilton Garden Inn Key West,The Keys Collection was completed in 2016. This 3.5-star Key West hotel is smoke free.
Available in all rooms: Free wired Internet
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Hilton Garden Inn Key West,The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries. This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.
The Garden Grille - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve onsite parking. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.