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Hilton Garden Inn Key West / The Keys Collection

3.5 star property
Hotel near Key West Golf Club in Key West

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Photo gallery for Hilton Garden Inn Key West / The Keys Collection

Outdoor pool, free cabanas, sun loungers
Bar (on property)
In-room safe, individually decorated, individually furnished, desk
Daily continental breakfast (USD 13.95 per person)
Lobby

Reviews

7.4

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available
  • Pet friendly
    Pet friendlyPet friendly
  • Laundry
    LaundryLaundry

Check-in time

4:00 PM

Check-out time

11:00 AM

Explore the area

Map
3850 N Roosevelt Blvd, Key West, FL, 33040
  • AirportKey West, FL (EYW-Key West Intl.)3 min drive
  • Popular LocationKey West Golf Club4 min drive
  • Popular LocationSmathers Beach5 min drive
  • Popular LocationDuval Street8 min drive

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includes taxes & fees
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About the neighborhood

Key West

Oceanside stay.Your stay at this New Town hotel places you within 2 miles (3 km) of Key West Golf Club and Key West Art and Historical Society. Also, Smathers Beach is within 3 miles (5 km) and Mallory Square is within 6 miles (10 km).

What's nearby

  • Key West Golf Club - 4 min drive
  • Smathers Beach - 5 min drive
  • Stock Island Yacht Club & Marina - 5 min drive
  • Duval Street - 8 min drive
  • Southernmost Point - 9 min drive

Getting around

  • Key West Intl. Airport (EYW) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Key Plaza Creperie - ‬3 min drive
  • ‪El Siboney Stock Island - ‬3 min drive
  • ‪Wendy's - ‬15 min walk
  • ‪Outback Steakhouse - ‬18 min walk

About this property

Hilton Garden Inn Key West / The Keys Collection

Hotel near Key West Golf Club in Key West
Hilton Garden Inn Key West / The Keys Collection offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Key West / The Keys Collection. An area shuttle within 0.00 km is available for a fee. For a fee, parking is available.

This Key West hotel is smoke free.

  • 141 guestrooms or units
  • 3 levels
  • Built in 2016
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hilton Garden Inn Key West / The Keys Collection offers 141 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

This Key West hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (USD 14.95 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 13.95 for adults and USD 13.95 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Golf
  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 13.95 for adults and USD 13.95 for children
  • Uncovered self parking fee: USD 14.95 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

How close is Hilton Garden Inn Key West / The Keys Collection to the airport?

Hilton Garden Inn Key West / The Keys Collection is 1.7 mi (4-min drive) away from the Key West Intl. Airport (EYW) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Key West / The Keys Collection?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Key West / The Keys Collection on Jul 29, 2024 start from $130.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Key West / The Keys Collection have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Key West / The Keys Collection.

How close is Hilton Garden Inn Key West / The Keys Collection to the beach?

This hotel is 2.3 mi (5-min drive) from Smathers Beach and 2.7 mi (7-min drive) from Florida Keys Beaches. Don't forget your sunscreen!

Does Hilton Garden Inn Key West / The Keys Collection offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn Key West / The Keys Collection, but continental breakfast is offered for a fee of USD 13.95 for adults and USD 13.95 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Hilton Garden Inn Key West / The Keys Collection?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Key West / The Keys Collection?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Hilton Garden Inn Key West / The Keys Collection?

Free parking is not available at this hotel. Self parking is available for USD 14.95 per day.

Does Hilton Garden Inn Key West / The Keys Collection have a pool?

Hilton Garden Inn Key West / The Keys Collection features an outdoor pool.

Does Hilton Garden Inn Key West / The Keys Collection have a restaurant?

Hilton Garden Inn Key West / The Keys Collection is home to The Garden Grille, which features American cuisine and happy hour.

Does Hilton Garden Inn Key West / The Keys Collection have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Key West / The Keys Collection to downtown Key West?

Hilton Garden Inn Key West / The Keys Collection is 3.3 mi away from Key West.

Hilton Garden Inn Key West / The Keys Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 391 out of 1003 reviews" "
Rating 8 - Good. 237 out of 1003 reviews" "
Rating 6 - Okay. 156 out of 1003 reviews" "
Rating 4 - Poor. 105 out of 1003 reviews" "
Rating 2 - Terrible. 114 out of 1003 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service.
Stayed 1 night in Jun 2024

10/10 Excellent

yosvany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

6/10 Okay

Kelly

Traveled with partner
I didn’t like the surprise unexpected fees at check in. There is a $200 deposit required.
Stayed 2 nights in Apr 2024

2/10 Terrible

Kathleen, La Crosse

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were over booked so we did not have a room available, even though I confirmed my reservation. We had to get back into our car with our luggage and go to “a sister hotel”. Again take our luggage out and check in. And then walk around the entire building to get our room. I paid for 2 double beds and had to take 1 king. Frustrating!!
Stayed 1 night in Apr 2024

10/10 Excellent

Laurel

Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only thing i didn't like was the housekeeping service,i spend 3 days there housekeeping only come once they didn't even clean my room and left my door open, otherwise everything was perfect
Stayed 2 nights in Apr 2024

8/10 Good

Karlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to shopping areas and restaurants, pool is very nice as well as the pool bar. All staff is friendly and willing help with any question.
Stayed 5 nights in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Antonio

Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Review
Everything went smoothly. Check in was easy, and the pool area was nice. The bar staff by the pool were attentive, and made good drinks. The room was clean, and the shuttle service was a nice perk as well as it saved multiple Uber trips to old town. I would stay here again the next time I am in town.
Stayed 1 night in Apr 2024

8/10 Good

Holly

Stayed 1 night in Apr 2024

10/10 Excellent

Ryan, Eldridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was amazing!! See Mimi she took great care of us
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Stayed 1 night in Apr 2024

10/10 Excellent

Norbert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

Arnav

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
An overpriced room (over $ 300) for a room with windows looking at a stairwell and noises of people dragging suitcases right outside the door. I will never stay here again. The staff had a very nonchalant attitude.
Stayed 1 night in Apr 2024

10/10 Excellent

Etni

Stayed 2 nights in Apr 2024

4/10 Poor

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
not so good
they do not change the towels daily, were there 3 nights, they did once. they charge $15 daily for self parking privilege. They charge $25/day "resort fee". We did not use the pool or anything because we went fishing. We were not told previous to signing up about these charges
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been here twice and had a good experience both times. Keep up the good work.😉
Stayed 1 night in Apr 2024

10/10 Excellent

Damiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and clean
Stayed 2 nights in Apr 2024

8/10 Good

Bob

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, very good staff
Stayed 1 night in Mar 2024

10/10 Excellent

manuel, Miami Fl

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was typical.
Stayed 2 nights in Apr 2024