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4.6 out of 5

"Room was clean. Breakfast had a lot of choices . I left an item in the room and realized it after I left hotel . Staff told me they did not locate ... " More

By a verified traveler on Tue 11 Apr 2023

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Hotel Description

3-star Art Deco hotel with free breakfast

In Kennewick

Within a 10-minute walk of the hotel, you'll find Three Rivers Convention Center and Toyota Center. Columbia Center Mall and The REACH Museum are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$115* Per night/room Jun 4 - Jun 5

Standard Apartment, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

SureStay Plus Hotel by Best Western Kennewick Tri-Cities ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Plus Hotel by Best Western Kennewick Tri-Cities

Everyone (6) Couples (2) Family (1)
3 out of 5
Room was clean. Breakfast had a lot of choices . I left an item in the room and realized it after I left hotel . Staff told me they did not locate the item . They did not believe I left anything behind . I was very disappointed my electronic device was not found , I did not receive a call back after their search for it .

Posted by on Apr 11, 2023

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Comment from Hotel Management

Apr 26, 2023 by General Manager

Thank you for the feedback

5 out of 5
Loved the great service and breakfast was good.

Posted by on Mar 5, 2023

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Comment from Hotel Management

Mar 29, 2023 by General Manager

Thank you for rating!

5 out of 5
Good location for quite place to rest easy and very close to all types of stores and restaurants

Posted by on Feb 15, 2023

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Comment from Hotel Management

Feb 16, 2023 by General Manager

Thank you!

5 out of 5
I have stayed at this property for years, even before it was bought out. It is a comfortable, quiet property. The staff was friendly and helpful. What more could a person ask for?

Posted by on Nov 5, 2022

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Comment from Hotel Management

Nov 14, 2022 by General Manager

Thank you for the kind words, we look forward to accommodating you in the future!

3 out of 5
The area is easily accessible, quiet with plenty of parking. This motel was awesome when it was new. (Then it was Red Lion), but shows a lot of water and tear now. Carpet stains, rolling in some areas, ac/heating unit falling apart and the deadbolt on main door DIDN'T work. The afternoon desk person must have been having a bad day, however the morning woman was wonderful.

Posted by on Mar 9, 2022

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Comment from Hotel Management

Mar 21, 2022 by General Manager

Thank you for the feedback, we will make sure engineering has resolved the issues in that room.

5 out of 5

Posted by on Nov 6, 2021

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5 out of 5

Posted by , from Lacey on Sep 4, 2021

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5 out of 5
Hotel was located near the event we were attending. Staff was excellent. These folks really understand the meaning of hospitality.

Posted by on Aug 12, 2021

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5 out of 5

Posted by on Aug 29, 2020

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Comment from Hotel Management

Sep 15, 2020 by Jill Ward-GM

Thank you for the rating. We hope to see you again soon. Take care and safe travels to you!

Property Features

SureStay Plus Hotel by Best Western Kennewick Tri-Cities offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly SureStay Plus Hotel by Best Western Kennewick Tri-Cities also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this 3-star Kennewick hotel.

  • 1 building
  • 61 guestrooms or units
  • 4 levels
  • Built in 2010
  • Full breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Free self parking

Room Amenities

SureStay Plus Hotel by Best Western Kennewick Tri-Cities offers 61 accommodations with MP3 docking stations and laptop-compatible safes. Tempur-Pedic beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kennewick hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • MP3 dock
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Lion Inn Kennewick
  • Red Lion Kennewick
  • Red Lion Inn Kennewick Convention Center
  • Red Lion Inn Convention Center
  • Red Lion Kennewick Convention Center
  • Red Lion Convention Center

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.