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Best Western Plus Silverdale Beach Hotel

2.5 star property
Enjoy free breakfast at this Silverdale hotel

Choose dates to view prices

Photo gallery for Best Western Plus Silverdale Beach Hotel

Beach nearby
Lobby
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
3073 NW Bucklin Hill Rd., Silverdale, WA, 98383
  • Place, Kitsap Mall
    ‪6 min walk‬
  • Place, Harrison Medical Center
    ‪18 min walk‬
  • Place, Silverdale Waterfront Park
    ‪2 min drive‬
  • Airport, Seattle, WA (SEA-Seattle - Tacoma Intl.)
    ‪70 min drive‬

Room options

City View Queen Room

  • Sleeps 2

City View King Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View

8.0 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

8.0 out of 10
Very good
(25 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(14 reviews)
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

View from room

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(20 reviews)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony

8.4 out of 10
Very good
(7 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony

7.8 out of 10
Good
(36 reviews)
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Room amenity

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Patio, Courtyard View (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Patio, Courtyard View (Pet Friendly)

9.6 out of 10
Exceptional
(4 reviews)
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Patio, Courtyard View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Patio, Courtyard View

  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

9.6 out of 10
Exceptional
(9 reviews)
  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

View from room

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Corner

Standard Room, 1 King Bed, Balcony, Corner | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony, Corner

8.4 out of 10
Very good
(9 reviews)
  • Water view
  • Sleeps 4
  • 1 King Bed

Two Queen Room with Balcony Pet Friendly Partial Water View

  • Sleeps 4

Water View King Room with Sofa Bed

  • Sleeps 4

Water View King Room with Jetted Tub

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 4

Mobility Accessible Two Queen Room

  • Sleeps 4

1 King Bed, Mobility Accessible, Communication Assistance, Roll In Shower, Non-Smoking

  • Sleeps 2

View all photos for Room With 1 King Bed, Balcony, Microwave, Refrigerator And 42 Inch Lcd Television-Non-Smoking, Water View

Property grounds

Room With 1 King Bed, Balcony, Microwave, Refrigerator And 42 Inch Lcd Television-Non-Smoking, Water View

  • Sleeps 2

View all photos for 1 King Bed Room With Balcony, Microwave And Refrigerator-Non-Smoking, Partial Water View

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

1 King Bed Room With Balcony, Microwave And Refrigerator-Non-Smoking, Partial Water View

  • Sleeps 2

Non-Smoking Room With 2 Queen Beds, Partial Water View, Balcony, Microwave And Refrigerator

  • Sleeps 4

Standard Room, 1 King Bed, Balcony, Corner

  • Sleeps 4

Water View Two Queen Room

  • Sleeps 4

Courtyard View Two Queen Room

  • Sleeps 4

Courtyard View Two Queen Room Pet Friendly

  • Sleeps 4

About the neighborhood

Silverdale

Oceanside stay.You'll find Kitsap Mall and Port of Silverdale within a 15-minute walk of this Silverdale hotel. Silverdale Waterfront Park and Harrison Medical Center are also within 2 miles (3 km).

What's nearby

  • Kitsap Mall - 6 min walk - 0.4 miles
  • Port of Silverdale - 10 min walk - 0.6 miles
  • Harrison Medical Center - 18 min walk - 1.0 mile
  • Silverdale Waterfront Park - 2 min drive - 0.9 miles
  • Bremerton Beaches - 10 min drive - 7.5 miles

Getting around

  • Edmonds Station - 57 min drive
  • Seattle-Tacoma International Airport (SEA) - 74 min drive

Restaurants

  • ‪Taco Bell - ‬2 min walk
  • ‪Five Guys - ‬9 min walk
  • ‪IHOP - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬10 min walk
  • ‪Burger King - ‬3 min walk

About this property

Best Western Plus Silverdale Beach Hotel

Enjoy free breakfast at this Silverdale hotel
Best Western Plus Silverdale Beach Hotel offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Silverdale Beach Hotel. Free self parking is available.

This Silverdale hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Silverdale Beach Hotel offers 151 air-conditioned accommodations with coffee/tea makers and bathrobes. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Silverdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Exterior
Oxford Suites Silverdale
  • Hot Tub
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,005 reviews
$144 nightly
The price is $160
Nov 10 - Nov 11
Total with taxes and fees
Oxford Suites Silverdale

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 44-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 6 2024 to January 1 2026 (dates subject to change):
  • Laundry facilities
  • Hot tub
  • Swimming pool
The property will be renovating from January 18 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Elevator
  • Fitness facilities
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Silverdale Beach
Best Western Plus Silverdale Beach Hotel
Best Western Silverdale Beach
Best Western Silverdale Beach Hotel
Silverdale Beach Hotel
Silverdale Beach Hotel Best Western
Best Western Plus Silverdale
Best Western Plus Silverdale Beach Hotel Hotel
Best Western Plus Silverdale Beach Hotel Silverdale
Best Western Plus Silverdale Beach Hotel Hotel Silverdale

Frequently asked questions

How close is Best Western Plus Silverdale Beach Hotel to the airport?

Best Western Plus Silverdale Beach Hotel is 72.2 mi (85-min drive) away from the Seattle, WA (LKE-Lake Union Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Silverdale Beach Hotel?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Silverdale Beach Hotel on Nov 10, 2025 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Silverdale Beach Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Silverdale Beach Hotel.

How close is Best Western Plus Silverdale Beach Hotel to the beach?

This hotel is 7.3 mi (11-min drive) from Bremerton Beaches.

Does Best Western Plus Silverdale Beach Hotel offer free breakfast?

Best Western Plus Silverdale Beach Hotel offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Best Western Plus Silverdale Beach Hotel?

No, there is no casino at this hotel, but Clearwater Casino (21-min drive) is nearby.

What time is check-in at Best Western Plus Silverdale Beach Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Best Western Plus Silverdale Beach Hotel?

This hotel offers free self parking. Extended parking is available for a fee.

Does Best Western Plus Silverdale Beach Hotel have a pool?

Best Western Plus Silverdale Beach Hotel features an indoor pool. The pool will be unavailable from September 6 2024 to January 1 2026 (dates subject to change). The property will be renovating the pool from January 18 2025 to December 31 2026 (completion date subject to change).

Does Best Western Plus Silverdale Beach Hotel have a restaurant?

Yes, there is a restaurant on site. The property will be renovating the dining venue(s) from January 18 2025 to December 31 2026 (completion date subject to change).

Does Best Western Plus Silverdale Beach Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Silverdale Beach Hotel to downtown Silverdale?

Best Western Plus Silverdale Beach Hotel is 0.5 mi away from Silverdale.

Reviews

Best Western Plus Silverdale Beach Hotel Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 404 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 168 out of 1001 reviews
Rating 4 - Poor. 108 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

Reviews

2/10 Terrible

Danielle

Traveled with family and small children, Business traveler, Traveled with family
I asked several times for more blankets, towels and kleenex. I was told by the same person more than once they would bring it to our room and they never did. My kids both had a cold and it would have been nice to help are for them but instead I ended up going out and purchasing the things that should have been provided.
Stayed 2 nights in Aug 2025

6/10 Okay

Aaron

Traveled with family
Disliked: Room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Laurie

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The property is fulling UNDER CONSTRUCTION. They should definately lower their prices while this very deep intense construction is going on. No ice machines, falling ceiling tiles along hallway. Pool was very nice but did not open until 5:00 pm Beach area was very nice, but seriously not maintained by hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stellar
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are under going construction but overall it’s a very nice hotel. I would stay there again.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jeannette

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jul 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay
Stayed 1 night in Jul 2025

8/10 Good

Amy N

Traveled with partner, Traveled with pets
The rooms were nice size beds were comfortable and very clean
Stayed 1 night in Jun 2025

8/10 Good

Angie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place and the staff was really friendly and sweet! The breakfast was great for our kids. The only issue was our room had a funny smell. It was a great experience for our little get away
Stayed 2 nights in Jul 2025

6/10 Okay

Lynn, Arlington

Traveled with family
Disliked: Property conditions & facilities
The location right on the water was great. The hotel itself is old and grungy. It looks like they are remodeling. They need it! Location is the reason for the cost but once they remodel maybe they can redeem themselves.
Stayed 1 night in Jul 2025

4/10 Poor

Claire

Disliked: Staff & service, property conditions & facilities

Not recommended

This was the ugliest hotel room I’ve ever stayed in — it was dark, arranged stupidly and with a broken balcony door. We asked for chairs for the balcony so that we could view the water but after an hour and two requests, none came. The soap dispenser by the sink had no soap. There were dead bushes in planters on the patio.I would say that the place is poorly managed. The ongoing construction makes the place look awful and smell like wet paint. The breakfast was decent and the bed was comfortable, though.
Stayed 1 night in Jul 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we were assigned was the nosiest room I’ve ever slept in. Outside our room were vents that you could hear all night long.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was currently under construction and understaffed, but that didnt stop the staff from being completely professional. Delia, the gal with the sunflower tattoo on her hand, the cleaning young lady who was cleaning on my floor that day and the next. The young lady closing the lounge at night were all amazing.
Stayed 1 night in Jul 2025

8/10 Good

edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Elizebeth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing! Room was amazing and amenities were great!
Stayed 2 nights in Jul 2025

6/10 Okay

Jenny

Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this property. Love the outdoor seating area and firepit. Have stayed here a couple times
Stayed 2 nights in Jul 2025

6/10 Okay

Bob

Had a great view! Staff was friendly.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Pretty view!

Clean rooms, they were doing upgrades when I was there so no Pool or spa unfortunately and a lot of remodeling going on, thought it was a bit overpriced for all the remodeling and no pool or spa available, but great customer service (especially the breakfast room attendant, I didn’t catch her name but she was going above and beyond for all the customers! Clean rooms, peaceful spot to watch sunsets and sunrising by the beach behind the hotel!
Stayed 1 night in Jun 2025

6/10 Okay

Janey

Liked: Cleanliness, staff & service
Undergoing renovations. Some areas great. Other areas not so nice. Carpet in front of bathroom in my room was wet.
Stayed 1 night in Jul 2025

4/10 Poor

Barbara

Traveled with group

Horrible

I get renovations. But when you walk in to a big wooden board and then you go up a dirty elevator and then when the elevator opens to your floor and it is just dust and dirt and boxes everywhere then you hope that your room is nice, but then the carpet is frayed there’s tissue coming out of a hole in the wall. Your soap dispenser falls off the wall. You pay more for a balcony, but you don’t even get chairs it was very disappointing.
Stayed 1 night in Jul 2025

4/10 Poor

Aileen

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Disappointed Stay – Room Not As Booked & Poor Service We attempted to check in at 6:40 p.m., only to be told our room wasn’t ready. When I returned at 7:30 p.m., we were given a completely different room than what I booked. I had specifically paid extra for a room with a patio and courtyard view, but was told by the front desk clerk that they were sold out and there was nothing she could do. Instead, I was directed to call Expedia, who ended up talking to the hotel clerk and I was told by Expedia staff that the hotel was offering a $50 refund for the inconvenience. To make matters worse, the hotel is undergoing renovations, which came with unpleasant smells and construction mess throughout the property. Overall, it was a frustrating experience that didn’t match expectations or the price paid.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Stayed 1 night in Jul 2025