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4.3 out of 5

"Very friendly staff, excellent food, friendly atmosphere, clean rooms and facility. The only negative was that the button to elevator was broken so th ... " More

By a verified traveler on Sun 21 Aug 2022

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Hotel Description

Enjoy the indoor pool at this 3.5-star Vancouver hotel

In Vancouver

A stay at this hotel places you within half a mile (1 km) of Vancouver Mall and 3 miles (5 km) of Peacehealth Southwest Medical Center. Columbia River and Fort Vancouver National Historic Site are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 2 Queen Beds (Standard Two Queen Guestroom)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$104* Per night/room Dec 26 - Dec 27

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed (Deluxe One King Guestroom with sofa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds (Deluxe Two Queen Guestroom)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed (Governor Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Heathman Lodge ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Heathman Lodge

Everyone (11) Couples (5) Family (7)
5 out of 5
Great hotel

Posted by on Oct 1, 2022

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Comment from Hotel Management

Oct 10, 2022 by Patrick Connolly

Hi Marcus,I'm glad to see you thought we were a great hotel! Our staff is what truly makes the difference. Thanks and we look forward to seeing you again soon. Have a great day!Patrick ConnollyDirector of OperationsThe Heathman Lodge

5 out of 5
Very friendly staff, excellent food, friendly atmosphere, clean rooms and facility. The only negative was that the button to elevator was broken so there was duct tape across it that you had to push into, and it was split so you had to stick your finger into it which felt very unsafe, like sticking your finger into an electrical outlet. It was the only button available to push, no second elevator. That being said it functioned fine, but it was unnerving in the moment.

Posted by on Aug 21, 2022

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Comment from Hotel Management

Sep 8, 2022 by Justin Bleth

Good evening Susan,Thanks so much for the great rating and review! We are glad to hear it was a 5 out of 5! We appreciate your feedback about the elevator button that you encountered. We have identified and remedied the problem!Please come back again soon!Have a GREAT day!

5 out of 5
It was amazing overall and hope to stay again

Posted by , from VENTURA on Jul 11, 2022

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Comment from Hotel Management

Jul 14, 2022 by Justin Bleth

Good afternoon Mark, Thanks so much for the great rating and review! We are glad to hear that you enjoyed a five out of five visit! Please come back and see us again soon. Have a GREAT day!

4 out of 5
Thanks. Nice place. Could use better pillows, hotter water, and longer hours for the pool/jacuzzi.

Posted by on Jul 6, 2022

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Comment from Hotel Management

Jul 7, 2022 by Justin Bleth

Good morning John, Thanks so much for the great rating and review! We are glad to see that you enjoyed your experience! We appreciate your feedback about pillows, water, and pool/jacuzzi hours. We are always looking for opportunities to improve upon the guest experience! Please come back and see us again soon. Thanks and have a GREAT day!

1 out of 5
Assigned to the incorrect room and was not allowed to change. Front desk manager was not helpful, to say the least.

Posted by on Feb 21, 2022

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Comment from Hotel Management

Mar 3, 2022 by Brady Wilkerson, GM

Hello William, I am sorry for the incorrect room assignment. Please reach out to me so we can find a remedy. Have a GREAT day!

5 out of 5

Posted by on Dec 15, 2021

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4 out of 5
Beautifully designed hotel. Accommodating staff. Reasonably priced. Easily accessible to restaurants and stores. Cons: little noisy per freeway close by. Upgraded to a suite and jacuzzi didn’t work. Cordless phone in room was completely dead

Posted by on Nov 16, 2021

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Comment from Hotel Management

Nov 17, 2021 by Justin Bleth

Good afternoon Paul, Thanks so much for taking the time to rate and review your recent experience with us. We are glad to hear that you enjoyed your visit and that our team took excellent care of you during your stay! We are sorry about the room issues that you encountered during your visit. We will follow up with our maintenance team to ensure that they are remedied straight away! We hope to welcome you back again soon. Thanks and have a GREAT day! Best regards, Justin Bleth Director of Operations

5 out of 5

Posted by , from Vancouver on Oct 12, 2021

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5 out of 5

Posted by on Aug 19, 2021

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4 out of 5
Cannot drive up to front door to check in. Blocked off for outdoor dining. I understand covid related stuff, but this was a poor choice.

Posted by on Aug 10, 2021

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Property Features

As a guest of Heathman Lodge, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. The business-friendly Heathman Lodge also features gift shops/newsstands, coffee/tea in a common area, and concierge services. Self parking is free. This 3.5-star Vancouver hotel is smoke free.

  • 182 guestrooms or units
  • 4 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1997
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Vancouver Station (9.9 km / 6.2 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Heathman Lodge offers 182 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Hudsons Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Water skiing nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathman
  • Heathman Lodge
  • Heathman Lodge Hotel
  • Heathman Lodge Hotel Vancouver
  • Heathman Lodge Vancouver
  • Heathman Vancouver
  • Heathman Hotel Vancouver
  • Heathman Lodge Hotel
  • Heathman Lodge Vancouver
  • Heathman Lodge Hotel Vancouver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.