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4.4 out of 5

"The resort structure is really good, all of the employers are polite and don’t hesitate in trying to help you. There are a lot of fun things to do her ... " More

By a verified traveler on Mon 20 Jan 2020

Hotel Description

Family-friendly 4-star resort with 3 restaurants

Cle Elum retreat

At this Cle Elum resort, you'll be within half a mile (1 km) of Cascade Range and 3 miles (5 km) of Roslyn Museum. Washington State Horse Park and Fireman's Park are also within 6 miles (10 km).

Golf course, health club

This resort features a golf course, a full-service spa, and 3 restaurants. There's fun for all ages with a children's pool and a playground, and supervised childcare is an added bonus. Enjoy the indoor pool and perks like free self parking and free WiFi.

Free Internet, sofa beds

Featuring conveniences like washers/dryers and sofa beds, the 254 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Other amenities include refrigerators, stovetops, and room service. Housekeeping is available on request.

Room, 2 Queen Beds, River View (Lodge)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Golf View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed with Sofa bed, Resort View (Lodge)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Fireplace, Resort View (Lodge)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed with Sofa bed, Fireplace, River View (Lodge)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Lodge at Suncadia Resort ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Lodge at Suncadia Resort

Everyone (2) Family (4)
5 out of 5
The resort structure is really good, all of the employers are polite and don’t hesitate in trying to help you. There are a lot of fun things to do here from Ice skating to tubes but these have an additional charge, there is a swim and fitness center with hot tubes and a heated pool. My only complaint would be the room cleaning, under the beds were very dirty with pieces of food left behind from previous customers. The shower was also not the clean with dark spots all over it.

Posted by on Jan 20, 2020

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4 out of 5
Although we had hoped to snowshoe, tubing and try cross country ski but there was not enough snow, however other activities such as sauna, outdoor hot tub, ginger bread house, ice skating, sledding at the driving range, bingo kept us occupied so we barely had time to stay in the room, lol. We would like to come back in the summer for hike/bike and golf.

Posted by , from Seattle on Dec 26, 2019

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5 out of 5
High quality appointments abound throughout the facilities. Service with grace and warmth. Love the fireplace in the room.

Posted by on Jun 30, 2019

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4 out of 5

Posted by on Jun 21, 2019

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5 out of 5
Wonderful environment. Staff made everything very welcoming.

Posted by on Jan 30, 2019

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2 out of 5

Good place for the Hummer and Escalade crowd. Over-rated.

Unfortunately the small lobby and cramped rooms will disappoint. Feels like an overdone ski lodge. Food only so-so, especially for a place that pretends to something better. The highly-promoted Thanksgiving buffet was heavy on starches and VERY skimpy on the meat servings, unless one felt like begging for a bit more than two thin slices of turkey breast.

Posted by on Nov 28, 2010

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5 out of 5

Awesome accomodations

Unexpectedly upgraded to an amazing room with fully furnished kitchen, huge bathroom with tub AND separate shower, huge separate bedroom and a living area with a sofa bed and gas fireplace. Kitchen outfitted with stainless steel appliances and granite countertops and even a waher and dryer. Spent just 2 nights there but would have loved to stay longer. The beds are super comfortable and the room was very quiet. Loved it. So relaxing to sit on our balcony with a cup of coffee in the morning and take in the gorgeous scenery or take a hike on the paved trails through the woods and along the golf course. Enjoyed having the coffee shop near the lobby to get the daily espresso fix. Only at breakfast in the restaurant and the wait staff was very pleasant and accomodating and the food was good. Apparently this is a pet friendly property as we encountered quite a few large dogs in the public areas when coming and going. Kind of startling for the elevator door to open to reveal a Great Dane blocking your path or to be standing near the front desk when someone brings in a wet dog (and its not raining) and it does what wet dogs do and shakes off the water on everyone and everything in the vicinity. Those are owner related issues and not a reflection of the property. The additional $* per day resort fee was not an option and we didn't have time to take advantage of the faciliites but we did check them out and were very impressed with all they have to offer here. The only negative thing is the business center with only one computer and you have to compete for it with kids playing games.

Posted by on Jul 5, 2010

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5 out of 5

Loved it!

Our family just got back from Suncadia. We really were in awe of the surrounding beauty. We drove through towering pine trees before arriving at the Lodge. We saw lots of deer each evening, snacking around the grounds. They must be used to people because they calmly nibbled away while I snapped some photos. We couldn't wait to try out the swim and fitness center with its 2 water slides, which the kids enjoyed. We adults weren't too crazy about the enclosed nature of the water slides, quite a relief to get out of the dark, watery tunnel. The fitness area overlooks the pool and has views of the mountains outside. A lifeguard was always present when we were using the pool. It was nice to be able to use the steam room and sauna without worrying about my children in the pool nearby. We stayed in a 1 bedroom condo. It had a separate bedroom with its own television, finally a vacation without cartoons! The bathroom was HUGE! The soaking tub was a treat after driving to Leavenworth for the day. The kitchen had appliances and cookware that were top notch. Having a true refrigerator and freezer made it possible to cook some of our meals in our unit. We ate in the Portals dining room. The food was tasty, especailly the Tuna Poke appetizer. The children's plates came in unique trays with compartments for each portion of their meals--they must know that kids don't like food that touches. Hours in the coffee shop were very limited, but likely due to the very off season time we visited. Staff was very helpful and friendly with restaurant suggestions in Roslyn and Cle Elum. We can't wait to come back during nice weather to use the outdoor pool and biking trails.

Posted by on Mar 25, 2009

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About the The Lodge at Suncadia Resort

Location 3600 Suncadia Trail, Cle Elum, WA 98922

Renovations + Closures

This property is closed from 20 March 2020 to 21 May 2020 (dates subject to change).

Property Features

The Lodge at Suncadia Resort offers its guests a full-service spa, a golf course, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A children's pool, a seasonal outdoor pool, and a health club are also featured at the family-friendly The Lodge at Suncadia Resort. Free self parking is available.

  • 254 guestrooms or units
  • 6 levels
  • 2 buildings
  • 3 dining venues
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Sofa bed
  • Washer/dryer
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Seattle, WA (SEA-Seattle - Tacoma Intl.) (140.9 km / 87.5 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Lodge at Suncadia Resort offers 254 accommodations with washers/dryers and safes. Beds feature premium bedding. 27-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Washer and dryer
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Portals Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Coal House Caffe - This café serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a golf course, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Snowshoeing on site
  • Golfing on site
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Kayaking nearby
  • Cross-country skiing on site

Spa Services

The onsite spa has massage/treatment rooms. Services include body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per day.
  • Cribs (infant beds) are available for USD 20 per day.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 per person (approximately)
  • Valet parking fee: USD 23 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20 per day
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suncadia
  • Suncadia Cle Elum
  • Suncadia Resort
  • Suncadia Resort Cle Elum
  • Suncadia Hotel Cle Elum
  • Suncadia Resort Cle Elum
  • Suncadia Resort
  • The Lodge At Suncadia
  • The Lodge at Suncadia Resort Resort
  • The Lodge at Suncadia Resort Cle Elum
  • The Lodge at Suncadia Resort Resort Cle Elum

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.