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4.5 out of 5

"We ordered room service but apparently our ticket didn't print. Took 2 hours to get some food. " More

By a verified traveler on Tue 02 Aug 2022

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Hotel Description

Family-friendly 4-star resort with 3 restaurants

Cle Elum retreat

You'll be within half a mile (1 km) of Cascade Range and 2 miles (3 km) of Swiftwater Cellars with a stay here. Also, Roslyn Museum is within 3 miles (5 km) and Yakima River is within 6 miles (10 km).

Golf course, health club

This smoke-free resort features a golf course, a full-service spa, and 3 restaurants. There's fun for all ages with a children's pool and a playground, and supervised childcare is an added bonus. Enjoy the indoor pool and perks like free self parking.

Studio Suite, Resort View (Lodge)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$185* Per night/room May 31 - Jun 1

Room, 2 Queen Beds, River View (Lodge)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Golf View (INN)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Resort View (INN)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, Fireplace, Resort View (Lodge)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, Fireplace, River View (Lodge)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suncadia Resort, a Destination by Hyatt Residence ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Suncadia Resort, a Destination by Hyatt Residence

Everyone (4) Family (5)
5 out of 5
We ordered room service but apparently our ticket didn't print. Took 2 hours to get some food.

Posted by , from Mountlake Terrace on Aug 2, 2022

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5 out of 5

Posted by on Feb 13, 2021

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5 out of 5

Posted by on Jan 30, 2021

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5 out of 5
The resort structure is really good, all of the employers are polite and don’t hesitate in trying to help you. There are a lot of fun things to do here from Ice skating to tubes but these have an additional charge, there is a swim and fitness center with hot tubes and a heated pool. My only complaint would be the room cleaning, under the beds were very dirty with pieces of food left behind from previous customers. The shower was also not the clean with dark spots all over it.

Posted by on Jan 20, 2020

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4 out of 5
Although we had hoped to snowshoe, tubing and try cross country ski but there was not enough snow, however other activities such as sauna, outdoor hot tub, ginger bread house, ice skating, sledding at the driving range, bingo kept us occupied so we barely had time to stay in the room, lol. We would like to come back in the summer for hike/bike and golf.

Posted by , from Seattle on Dec 26, 2019

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5 out of 5
High quality appointments abound throughout the facilities. Service with grace and warmth. Love the fireplace in the room.

Posted by on Jun 30, 2019

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4 out of 5

Posted by on Jun 21, 2019

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5 out of 5
Wonderful environment. Staff made everything very welcoming.

Posted by on Jan 30, 2019

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2 out of 5

Good place for the Hummer and Escalade crowd. Over-rated.

Unfortunately the small lobby and cramped rooms will disappoint. Feels like an overdone ski lodge. Food only so-so, especially for a place that pretends to something better. The highly-promoted Thanksgiving buffet was heavy on starches and VERY skimpy on the meat servings, unless one felt like begging for a bit more than two thin slices of turkey breast.

Posted by on Nov 28, 2010

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5 out of 5

Awesome accomodations

Unexpectedly upgraded to an amazing room with fully furnished kitchen, huge bathroom with tub AND separate shower, huge separate bedroom and a living area with a sofa bed and gas fireplace. Kitchen outfitted with stainless steel appliances and granite countertops and even a waher and dryer. Spent just 2 nights there but would have loved to stay longer. The beds are super comfortable and the room was very quiet. Loved it. So relaxing to sit on our balcony with a cup of coffee in the morning and take in the gorgeous scenery or take a hike on the paved trails through the woods and along the golf course. Enjoyed having the coffee shop near the lobby to get the daily espresso fix. Only at breakfast in the restaurant and the wait staff was very pleasant and accomodating and the food was good. Apparently this is a pet friendly property as we encountered quite a few large dogs in the public areas when coming and going. Kind of startling for the elevator door to open to reveal a Great Dane blocking your path or to be standing near the front desk when someone brings in a wet dog (and its not raining) and it does what wet dogs do and shakes off the water on everyone and everything in the vicinity. Those are owner related issues and not a reflection of the property. The additional $* per day resort fee was not an option and we didn't have time to take advantage of the faciliites but we did check them out and were very impressed with all they have to offer here. The only negative thing is the business center with only one computer and you have to compete for it with kids playing games.

Posted by on Jul 5, 2010

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About the Suncadia Resort, a Destination by Hyatt Residence

Location 3600 Suncadia Trail, Cle Elum, WA 98922

Property Features

Suncadia Resort, a Destination by Hyatt Residence offers its guests a full-service spa, a golf course, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces. A children's pool, a seasonal outdoor pool, and a health club are also featured at the family-friendly Suncadia Resort, a Destination by Hyatt Residence. Free self parking is available. This 4-star Cle Elum resort is smoke free.

  • 254 guestrooms or units
  • 6 levels
  • 2 buildings
  • 3 dining venues
  • Supervised childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Suncadia Resort, a Destination by Hyatt Residence offers 254 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 27-inch LCD televisions come with pay movies. Bathrooms include bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11 AM.

Portals Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Coal House Caffe - This café serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

A golf course and a health club are featured at the resort. An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Snowshoeing on site
  • Golfing on site
  • Hiking/biking trails on site
  • Snowmobiling nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Kayaking nearby
  • Cross-country skiing on site

Spa Services

The onsite spa has massage/treatment rooms. Services include body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 15 percent of room rate

The resort fee includes:

  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room coffee
  • Internet access
  • Parking
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12–25 per person
  • Valet parking fee: USD 23 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suncadia
  • Suncadia Cle Elum
  • Suncadia Resort
  • Suncadia Resort Cle Elum
  • Suncadia Hotel Cle Elum
  • Suncadia Resort Cle Elum
  • Suncadia Resort
  • The Lodge at Suncadia Resort
  • Suncadia Resort, a Destination by Hyatt Residence Resort
  • Suncadia Resort, a Destination by Hyatt Residence Cle Elum

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.