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"The staff were friendly and helpful. It was easy to get around. The rooms were clean but nothing elaborate. " More

By a verified traveler on Tue 05 Nov 2019

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Hotel Description

Independence guestrooms with comfy beds

In entertainment district

Stay at this Independence hotel and you'll be within 2 miles (3 km) of Midwest Genealogy Center and 6 miles (10 km) of Arrowhead Stadium. Kauffman Stadium and National Frontier Trails Museum are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A business center, a picnic area, and express check-out are also on offer.

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room Jul 10 - Jul 11

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Clarion Pointe ratings based on 13 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Clarion Pointe

Everyone (11) Couples (1) Family (1)
4 out of 5
The staff were friendly and helpful. It was easy to get around. The rooms were clean but nothing elaborate.

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 6, 2019 by Guest Services Manager

Dear Guest, Thank you so much for your positive feedback. We look forward to seeing you again. Kindly Nicole S

4 out of 5
The location was perfect. It was clean and comfortable. Maybe missed a little vacuuming in the corners of the room. Certain areas looked like they could use some TLC. Breakfast was good. Staff were great. Overall The place was perfectly acceptable for the price. Our room did not have a smell of smoke/cigarettes as I read in some other reviews, which was a huge relief.

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 30, 2019 by Guest Services Manager

Dear Guest, Thank you for your positive feedback. We look forward to seeing you again. Kindly, Nicole S.

2 out of 5
The first room (1 bed) couldn’t be accessed due to room key issues; I was given a different room with 2 beds— one of which had to be moved in order to close the bathroom door. Each day of my three day stay involved having to go to the reception desk to have them re-engage my room keys (which were constantly not working). I was told this was due to their system being old. Perhaps it’s time to update your computer system, folks.

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 20, 2019 by Guest Services Manager

Dear Guest, Please accept my sincerest apology for not exceeding your expectations.Truman Inn is an older facility that is undergoing construction and renovations.We hope you will visit us again when the improvements are complete. Kindly, Nicole S

4 out of 5
They are undergoing renovation but other than a couple of small inconveniences, we enjoyed our visit. Staff was friendly and helpful.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Guest Services Manager

Dear Guest, Thank you so much for your positive feedback. I hope the next time you are traveling you will choose Best Western Truman Inn. Sincerely, Nicole S

4 out of 5
It was okay. the hotel is next to the freeway which made it noisy. Love the price of the room.

Posted by , from Orange Beach AL on Oct 18, 2018

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4 out of 5
Nice hotel for the price. Close to shopping and restaurants and super easy access to I-70.

Posted by on Oct 3, 2018

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Comment from Hotel Management

Oct 4, 2018 by General Manager

We appreciate your review and hope to see you again soon.

2 out of 5
Checked in late. No elevator to get to 2nd floor rooms. Had to carry luggage and other belongings up the stairs. On the next day it didn't appear that all the first floor rooms were sold out. Why didn't the clerk offer a first floor room? Not very customer friendly. Secondly, there are major cracks in the walkways on the 2nd floor. Hard to roll luggage around with conditions like that.

Posted by , from Flossmoor, IL on Sep 7, 2018

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Comment from Hotel Management

Sep 11, 2018 by General Manager

Thank you for your recent review. I will be working with our Guest Service representatives to ensure a better experience for our guest.

4 out of 5
Close to the Truman Presidential Library. Close to restaurant and shopping areas.

Posted by on Jul 13, 2018

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Comment from Hotel Management

Aug 19, 2018 by Chris F.- General Manager

Thank you so much for the 4 out of 5 rating. We are striving to ensure our guest have an enjoyable stay.

2 out of 5
Room we had first, had a broken drawer for clothing that when closed, it slowly opened up, making getting to the bathroom impossible without closing it every time we crossed the room. the AC had a clunking sound, continually, so we requested another room. It smelled of cigarette smoke, ceiling certainly had stains where it had leaked. Both of these rooms were on the top floor, which is the second floor. We decided to leave the next day rather than stay another, for which we had booked before leaving home. We've been promised refund on the credit card within a few weeks!

Posted by on Jun 25, 2018

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Comment from Hotel Management

Aug 19, 2018 by Chris F.- General Manager

Thank you for your recent survey. As incoming new management I will be working with our entire staff to ensure a better stay for all future guest.

1 out of 5

No such thing as no smoking at this hotel.

Pros: Nothing. Smoke smell ruined everything for us. Such trashiy grounds too.
Cons: New carpet, linens and repaint to get rid of the smell. Sweep the parking lot and sidewalks.
Our room had a terrible stench of old smoke. So did our traveling family members'. Cigarettes butts were everywhere on the grounds. Supposedly the entire place was smoke free so there was no better room to which we could move. Got a terrible migraine from the smell. Shared our dissatisfaction and someone came and sprayed the room with fragrance. That just added to the problem. The next morning we shared our dissatisfaction again and we were given an "I'm sorry" but no concessions were made. Can not recommend this place at all. Very disappointed. The next night I took my PJs out at the next hotel and they smelled like smoke form the previous night. Not good!

Posted by on Mar 5, 2018

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Comment from Hotel Management

Mar 11, 2018 by Best Western Hotels & Resorts

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

Property Features

Clarion Pointe offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. Clarion Pointe also features barbecue grills, a picnic area, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis. The property offers extended parking privileges. This Independence hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 2 levels
  • Built in 1982
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Independence Station (5.9 km / 3.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Clarion Pointe offers 103 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per day (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-in is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Truman
  • Best Western Truman Independence
  • Best Western Truman Inn
  • Best Western Truman Inn Independence
  • Truman Inn
  • Best Western Truman Hotel Independence
  • Truman Inn
  • Clarion Pointe Hotel
  • Best Western Truman Inn
  • Clarion Pointe Independence
  • Clarion Pointe Hotel Independence

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.