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The Raphael Hotel, Autograph Collection

4-star property
325 Ward Pkwy, Kansas City, MO 1-855-201-7819

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4.6 out of 5
Wonderful!
See all 44 Travelocity Reviews

"Just perfect.Location, staff, front desk, parking, just the perfect hotel. " More

By a verified traveler on Fri 05 Jul 2019

Points Of Interest

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Hotel Description

4-star romantic hotel near Loose Park

In shopping district

Within a 10-minute walk of this Country Club Plaza Area hotel, you'll find Loose Park and University of Missouri-Kansas City. Nelson-Atkins Museum of Art is 1.3 mi (2 km) away.

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a terrace, and limo/town car service are also offered.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 126 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include iPod docks, 24-hour room service, and DVD players.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$206* Per night/room Jul 11 - Jul 12

Studio, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premier Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Raphael Hotel, Autograph Collection ratings based on 44 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Raphael Hotel, Autograph Collection

Everyone (4) Couples (1)
5 out of 5

Posted by on Mar 7, 2021

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5 out of 5

Posted by on Nov 27, 2019

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5 out of 5

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 7, 2019 by Craig S.

Thank you for your positive review, it is greatly appreciated.

5 out of 5
Just perfect.Location, staff, front desk, parking, just the perfect hotel.

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 5, 2019 by Austin

Thank you very much for the feedback! We hope to see you again whenever your travels bring you back to Kansas City.

4 out of 5

Posted by on Mar 27, 2019

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Comment from Hotel Management

Apr 1, 2019 by Austin

Thank you for your review! It was a pleasure to have you stay with us and we hope to see you again.

5 out of 5

Puttin' on the Ritz!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, discreet! perfect for a rendevouz.
This is one of the nicest hotels in KC, and we felt like royalty in the room. The staff was professional, courteous and took care of the reservation problem immediately.

Posted by on Nov 15, 2011

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5 out of 5

This hotel whispers come in and be happy.

Pros: Close restaurants, Free Internet, Quiet, very friendly professional staff
This is an superb boutque hotel of only 200 rooms. It's location is excellent, across from Country Club Plaza. I was very pleased with my room, staff service, and all the amenities offered. I can only say come to the Raphael and be happy!

Posted by , from ny,ny on Oct 20, 2011

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3 out of 5

Poor service for a hotel trying to be classy

My family and I made a trip to Kansas City's Country Club Plaza on July 23rd. I had made reservations for the Raphael after extensive research on hotel rating sites. When we arrived to check in, we were told that the people staying in our room the previous night had decided to stay extra nights, so we were downgraded to a lesser room. I was shocked that a hotel that prides itself on its' wonderful service would downgrade (and not upgrade) our reservation. I firmly told the front desk clerk that I had made our reservation over a month in advance, and they could either accommodate my family with either the room type I had reserved, or they could upgrade my family at no additional charge. She told me the downgrade would only be for one night, but then I would have to move all my luggage the next day to a different room. I politely told her the Raphael would either accommodate me with my original reservation request, or we would stay at a different hotel. After 10 minutes and getting her manager involved, they were finally able to find a room available that was not a downgrade (not an upgrade either). I had requested a room with a view of the Plaza, and our room had a view of the Intercontinental Hotel. I couldn't remember if I had paid more money for the Plaza view, and when I inquired about whether I was paying for a view I didn't get, the front desk personnel told me that I should be happy to get a room in their hotel at all. So, we stayed for one night at the hotel (we were supposed to stay for 4), and the next day we moved to a much nicer room at the Intercontinental for less money. The Raphael is an okay hotel with disorganized and arrogant front desk staff. We won't ever stay at this hotel again -- however, I would highly recommend the Intercontinental.

Posted by on Jul 29, 2011

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4 out of 5

Excellent location and overall value.

Pros: Close restaurants, great drinks/live music
Cons: traffic noisy on lower floors
Staff was accommodating and friendly. If wanting a Plaza View room, make sure you request an upper floor as the traffic noisy at the 3rd floor was very loud when trying to sleep at night. A/C could not keep up with high temps outside in July. A fan in the room would be a welcome addition. Overall, location to the Plaza is worth the stay!

Posted by , from Nebraska on Jul 18, 2011

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5 out of 5

very quaint hotel close to everything

Pros: Close restaurants, Quiet, great drinks
We stayed at this hotel for a weekend getaway. A couple joined us. We really liked the off street parking. The restaurant made great chocolate martinis. We found our room to be clean and well decorated. If we return to Kansas City we will definitely return. We loved the feel of a hotel in a setting like Country Club Plaza. It was a great location close to restaurants, shopping, and quaint enough that you felt like you were in a little town.

Posted by , from St. Louis on May 5, 2011

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About the The Raphael Hotel, Autograph Collection

Location 325 Ward Pkwy, Kansas City, MO 64112

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 651 square feet (60 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the business-friendly The Raphael Hotel, Autograph Collection. For a fee, parking is available. This Mediterranean Kansas City hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 9 levels
  • 651 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1927
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kansas City International Airport (MCI) (38 km / 23.6 mi)
  • Train station: Kansas City Union Station (6.4 km / 4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Raphael Hotel, Autograph Collection offers 126 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Kansas City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Chaz on the Plaza - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

  • Sports massage
  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Self parking fee: USD 16.00 per day (in/out privileges)
  • Valet parking fee: USD 16.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Raphael Autograph Collection
  • Raphael Autograph Collection Kansas City
  • Raphael Hotel
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  • Raphael Hotel Autograph Collection Kansas City
  • Raphael Kansas City
  • The Raphael Hotel, Autograph Collection Hotel Kansas City
  • Raphael Hotel Kansas City
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  • The Raphael Hotel, Autograph Collection Kansas City
  • The Raphael Hotel, Autograph Collection Hotel Kansas City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.