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4.2 out of 5

"We called to let them know we were going to be late checking in and when we got here, he had everything ready for us. Great hotel!!! " More

By a verified traveler on Sat 25 Jul 2020

Hotel Description

3-star hotel near Harley-Davidson Factory

Near the airport

You'll be within 2 miles (3 km) of Harley-Davidson Factory and 6 miles (10 km) of Zona Rosa Shopping Mall with a stay here. Argosy Casino is within 16 miles (25 km) and Kansas City Convention Center is within 20 miles (32 km).

Free perks

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 79 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include sofa beds, refrigerators, and microwaves. Housekeeping is available on request.

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Kansas City Airport-KCI East ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Kansas City Airport-KCI East

Everyone (8) Couples (4) Family (12)
5 out of 5
We called to let them know we were going to be late checking in and when we got here, he had everything ready for us. Great hotel!!!

Posted by , from Mississippi on Jul 25, 2020

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4 out of 5
They agreed to pick us up at the car rental location. A very nice beginning.

Posted by on Mar 1, 2020

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4 out of 5

Posted by on Feb 22, 2020

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3 out of 5

Posted by on Jan 31, 2020

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Comment from Hotel Management

Feb 1, 2020 by Cindy C

Thank you for your feedback! We look forward to seeing you again the next time you find yourself in the Kansas City area!

5 out of 5

Posted by on Jan 25, 2020

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Comment from Hotel Management

Feb 1, 2020 by Cindy C

Thank you for your feedback! We look forward to seeing you again the next time you find yourself in the Kansas City area!

3 out of 5
Nothing unique and the check in staff didn't seem like they cared. Also no shuttle from the airport. Cost me $20 to get to the hotel. That should have been included. Desk staff was unprofessional, using the F word in front of guests when checking in. Breakfast was good.

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 18, 2019 by Cindy C

I am incredibly sorry to hear about your negative experience while staying at our hotel. I will be addressing your concerns with our front desk agents as this is incredibly inappropriate behavior and unacceptable. At the Best Western Plus we want all of our guests to feel welcome and appreciated the moment they walk in our front doors and I am sorry that we did not meet those standards. I will be sharing your feedback with our team to ensure that these issues are addressed. Thank you for your time and for your comment.

4 out of 5
Close to airport, modest bar in the lobby, breakfast was ok

Posted by on Oct 30, 2019

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Comment from Hotel Management

Nov 13, 2019 by Cindy C

Thank you for staying with us! We look forward to having you stay with us again the next time you're in the Kansas City area!

5 out of 5
We enjoyed the accommodation that the staff made to help us feel comfortable. We arrived close to shuttle shut down. They (shuttle) helped us by waiting a few minutes for the transition.

Posted by on Oct 28, 2019

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Comment from Hotel Management

Nov 13, 2019 by Cindy C

Thank you for staying with us! We look forward to seeing your bright and smiling face at the Best Western Plus again soon!

4 out of 5
We only stayed overnight but all was well! Room was clean and staff was friendly. Breakfast was decent.

Posted by on Oct 26, 2019

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Comment from Hotel Management

Nov 13, 2019 by Cindy C

Thank you for staying with us! We look forward to seeing your bright and smiling face at the Best Western Plus again soon!

3 out of 5
Property needs to be upgraded. Doesn’t look like much has been changed in over 30 years. Staff was nice though

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 14, 2019 by David Craig

Thank you for taking the time for a review of your recent stay. I do apologize if you felt we were outdated or needed upgraded but we are nearing the end of a complete remodel of the property and during your stay we had all new paint, furnishings, carpeting, and window treatments finished. We will be working on replacing windows and painting the exterior in the near future.

About the Best Western Plus Kansas City Airport-KCI East

Location 11130 N Ambassador Drive, Kansas City, MO 64153

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Kansas City Airport-KCI East offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1200 square feet (111 square meters) and includes a conference center. The business-friendly Best Western Plus Kansas City Airport-KCI East also features coffee/tea in a common area, laundry facilities, and express check-out. Limited free parking is available on a first-come, first-served basis. This 3-star Kansas City hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Airport: Kansas City Intl. Airport (MCI) (5.5 km / 3.4 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Kansas City Airport-KCI East offers 79 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Bistro816 - This bistro serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines and the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 7.00 per day
  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Airport-KCI
  • Best Western Plus Airport-KCI Hotel
  • Best Western Plus Airport-KCI Hotel Kansas City East
  • Best Western Plus Kansas City Airport-KCI East
  • Best Western Plus Kansas City Airport-KCI East Hotel
  • Best Western Plus Airport-KCI East Hotel
  • Best Western Plus Airport-KCI East
  • Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
  • Best Western Plus Kansas City Airport KCI East
  • Holiday Inn Kansas City
  • Kansas City Holiday Inn
  • Holiday Inn Express Kansas City
  • Best Western Plus Kansas City Airport-KCI East Hotel
  • Best Western Plus Kansas City Airport-KCI East Kansas City
  • Best Western Plus Kansas City Airport-kci East Hotel Kansas City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.