I don't normally like to leave bad reviews, but very disappointed in this hotel. Booked it because of good reviews and a pool. Pool was closed for maintenance all three days and room needed to be cared for. Chipped paint, torn carpet, torn couch, cobwebs, mildew on the window shade. None of the ice machines worked, key cards stopped working multiple times, which the staff blamed on cell phones, but we kept them isolated after the first time and it continued to happen. Staffing seemed sparse as well. We will stay somewhere else next time we are in KC.