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Best Western Plus Kansas City Airport-KCI East

3-star property
11130 N Ambassador Drive, Kansas City, MO 1-855-201-7819
4.0 out of 5
Very good!
See all 28 travelocity Reviews

"The place was convenient being by the airport. I thought it was a little pricey ($168) for no better than it was. Beds were a little firm, room was n ... " More

By a verified traveler on Sun 17 Oct 2021

Points Of Interest

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Hotel Description

Enjoy free breakfast at this 3-star Kansas City hotel

Near the airport

Within 3 miles (5 km) of this Kansas City hotel, you'll find Harley-Davidson Factory and Tiffany Greens Golf Course. Zona Rosa Shopping Mall and St. Lukes Hospital are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 79 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include sofa beds, refrigerators, and microwaves. Housekeeping is available on request.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$82* Per night/room Jan 31 - Feb 1

Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Kansas City Airport-KCI East ratings based on 28 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Kansas City Airport-KCI East

Everyone (9) Couples (4) Family (17)
3 out of 5
The place was convenient being by the airport. I thought it was a little pricey ($168) for no better than it was. Beds were a little firm, room was nice but not wow but very updated. Not a bab place, just wasn't "Wowed"

Posted by , from CONCORDIA on Oct 17, 2021

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Comment from Hotel Management

Jan 12, 2022 by crg

Hello Dear, Thank you for completing the survey regarding your recent stay at our property. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 8168919111. Sincerely, Best Western Plus Kansas City Airport-KCI East

5 out of 5
Excellent service

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 16, 2021 by Management

Thank you for the great review.

4 out of 5
A

Posted by , from Arvada on Sep 12, 2021

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Comment from Hotel Management

Sep 19, 2021 by Management

Thank you for the great review!

2 out of 5
Room felt very damp. A/C didnt help with dampness. Our dog had a reaction and husband had large itchy welts due to something in our room. No signs of bugs and i looked closely. Tilse had sharp edges in bathroom doorway. Check in was easy and staff friendly. When i wenr back to figure out where i could locate Benedryl for our dog nearby, staff coulnt figure out what i was asking for.

Posted by , from Ashland on Sep 11, 2021

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Comment from Hotel Management

Sep 18, 2021 by Management

Sorry for the miscommunication about the Benedryl. Our night staff is new to the area. Not sure what could have caused the allergic reaction for your husband and dog but I hope they are better.

4 out of 5

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jul 18, 2021 by Management

Thank you for your feedback!

5 out of 5
pet friendly

Posted by on May 6, 2021

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Comment from Hotel Management

May 7, 2021 by Lydia

Thank you for the great review.

1 out of 5
heater in first room didn't work changed rooms and 2nd room the room temp never got above 60 degrees

Posted by on Feb 13, 2021

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Comment from Hotel Management

Feb 13, 2021 by Lydia

We are really sorry about the heaters. I talked to Travelocity today about your refund. Hope the rest of your trip went well.

5 out of 5
We called to let them know we were going to be late checking in and when we got here, he had everything ready for us. Great hotel!!!

Posted by , from Mississippi on Jul 25, 2020

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4 out of 5
They agreed to pick us up at the car rental location. A very nice beginning.

Posted by on Mar 1, 2020

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4 out of 5

Posted by on Feb 22, 2020

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About the Best Western Plus Kansas City Airport-KCI East

Location 11130 N Ambassador Drive, Kansas City, MO 64153

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Kansas City Airport-KCI East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (111 square meters) and includes a conference center. A roundtrip airport shuttle is free during limited hours. The business-friendly Best Western Plus Kansas City Airport-KCI East also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis. This 3-star Kansas City hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 3 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Kansas City Airport-KCI East offers 79 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 7 per night
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Airport-KCI
  • Best Western Plus Airport-KCI Hotel
  • Best Western Plus Airport-KCI Hotel Kansas City East
  • Best Western Plus Kansas City Airport-KCI East
  • Best Western Plus Kansas City Airport-KCI East Hotel
  • Best Western Plus Airport-KCI East Hotel
  • Best Western Plus Airport-KCI East
  • Best Western Plus Kansas City Airport-Kci East Hotel Kansas City
  • Best Western Plus Kansas City Airport KCI East
  • Holiday Inn Kansas City
  • Kansas City Holiday Inn
  • Holiday Inn Express Kansas City
  • Best Western Plus Kansas City Airport-KCI East Hotel
  • Best Western Plus Kansas City Airport-KCI East Kansas City
  • Best Western Plus Kansas City Airport-kci East Hotel Kansas City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.