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"OUR EXPERIENCE WAS VERY GOOD AND WELCOMEING AND VERY PLESANT. " More

By a verified traveler on Sat 21 Nov 2015

Hotel Description

Enjoy the indoor pool at this 3-star Independence hotel

In shopping district

Within 3 miles (5 km) of this Independence hotel, you'll find Silverstein Eye Centers Arena and Centerpoint Community Ice. Also, Midwest Genealogy Center is within 3 miles (5 km) and Adventure Oasis Water Park is within 6 miles (10 km).

Free breakfast

This hotel features an indoor pool and an outdoor tennis court. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free buffet breakfast each morning.

Free WiFi, kitchens

The 80 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Smart TVs come with cable channels, and other amenities include free WiFi and dining areas.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$94* Per night/room Jan 24 - Jan 25

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Residence Inn by Marriott Kansas City Independence ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Residence Inn by Marriott Kansas City Independence

Everyone (2) Family (2)
4 out of 5
I liked the fact that all of us were able to stay in one room (2bdrm suite). I didn't like the fact that there were charges that I was made unaware of until check in. I came to town due to my mother being rushed to the hospital and had prepaid for the hotel stay. I was told upon check in that I had to pay $10 just to park in THEIR lot. The deposit of $20 wasn't bad I guess in case we needed to charge something to the hotel. However, BOTH were charged separately.

Posted by on Apr 16, 2019

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Comment from Hotel Management

May 7, 2019 by Drew D.

Thank you so much for providing feedback about your stay. I am sorry to hear you weren't informed of our parking fee in advance. We want to be completely transparent about any possible charges for your stay. I will confirm our listing reflects this appropriately. I will share your feedback with our staff. Thank you for choosing to stay with us.

2 out of 5

Dirty and poor customer service

Bathroom was dirty, dishes were dirty, the cleaning crew couldn't get any cleaning done between smoke breaks, I will never stay here again, I'd rather sleep in my truck.

Posted by , from omaha,NE on Sep 6, 2017

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Comment from Hotel Management

Sep 12, 2017 by Drew

My apologies for the unwelcoming experience with us. Our staff are expected to provide our guests with a clean and welcoming stay. I am disappointed in the experience and service you received by our staff. We will review your comments with our staff to improve our guest service.

5 out of 5

FAMILY TRIP TO KANSAS CITY.

Pros: ALL THE STAFF WAS VERY FRIENDLY AND HELPFUL.
Cons: EVERY THING WAS EXCELENT AS IT WAS VERY GOOD SERVICE.
Location: THE LOCATION WAS GOOD FOR MY VISIT GOOD FOOD LOCATION CLOSE BY.
OUR EXPERIENCE WAS VERY GOOD AND WELCOMEING AND VERY PLESANT.

Posted by , from ARKANSAS on Nov 21, 2015

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3 out of 5

Not roomy enough for 2 or more.

The Residence Inn in Independence accepts pets, has quiet hallways, offers a coin-op laundry for $* per load (whether wash or dry), and is clean, but the parking lot is short on space and the room we had was way too small for the cost! The room even felt cramped after putting a table in the closet and pushing the armchair into a corner. Could have reserved 2 rooms at another hotel (with a microwave and mini-fridge) for the same cost and gotten better results for the 3 of us. Trying to cook on an electric stovetop in a kitchen that had minimal counter space and limited kitchenware resulted in going out to eat more often than not. Didn't expect a full kitchen but I have stayed in other suite hotels that have been much bigger and more convenient than this one was. The bed appeared to be closer to a full size rather than a queen sized bed and the pull out couch was flat and uncomfortable. We found additional linens for the pull out couch in the closet upon arrival but no pillows available unless requested. Maid service was very good (except for 1) though, so we tipped. The shower was decent but the drain was not working even after maintenance came. It required quite some time to drain between use. The continental breakfast lacked any real diversity. Powdered eggs, sausage, toast, waffle, etc. Again, nice staff. Although a decent place to stay, for over $* per night, you should really get a better and bigger space than this. If use of a kitchen is what you seek, a microwave and fridge would do just as well!

Posted by on May 8, 2010

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5 out of 5

A + Hotel

This hotel was outstanding. It exceeded all of my family's expectations. From the large assortment of items on the breakfast buffet to the indoor pool everything was just great. We really liked having a kitchen with appliances so we could prepare some of our own meals. I would recommend this hotel to anyone - one of the best!

Posted by on Apr 27, 2010

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About the Residence Inn by Marriott Kansas City Independence

Location 3700 Arrowhead Ave, Independence, MO 64057

Renovations + Closures

The following facilities are closed until further notice:

  • Swimming pool

Property Features

Residence Inn by Marriott Kansas City Independence offers its guests an indoor pool, an outdoor tennis court, and a fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Residence Inn by Marriott Kansas City Independence also features barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available for a fee. This 3-star Independence hotel is smoke free.

  • 80 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Kansas City, MO (MCI-Kansas City Intl.) (55.5 km / 34.5 mi)
  • Train station: Independence Station (9.6 km / 6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn by Marriott Kansas City Independence offers 80 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Basketball on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Hotel Independence Kansas City
  • Residence Inn Marriott Kansas City Independence
  • Residence Inn Marriott Kansas City Independence Hotel
  • Residence Inn Marriott Kansas City Independence
  • Residence Inn by Marriott Kansas City Independence Hotel
  • Residence Inn by Marriott Kansas City Independence Independence
  • Hotel Residence Inn by Marriott Kansas City Independence
  • Residence Inn by Marriott Kansas City Independence Independence
  • Residence Inn Marriott Hotel
  • Residence Inn Marriott

You should know

  • Pool access available from 6 AM to 10 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.