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"Older property but good for a sleep and a hot shower. " More

By a verified traveler on Sun 20 Jun 2021

Hotel Description

Enjoy free breakfast at this Independence hotel

In Independence

You'll be within 3 miles (5 km) of Midwest Genealogy Center and 6 miles (10 km) of Kauffman Stadium with a stay here. Arrowhead Stadium and Independence Square are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 87 guestrooms also offer free WiFi and LCD TVs with cable channels. Coffee/tea makers, hair dryers, and safes are also available.

Business Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$61* Per night/room Aug 15 - Aug 16

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn & Suites Kansas City - Independence I-70 East ratings based on 21 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites Kansas City - Independence I-70 East

Everyone (6) Couples (2) Family (7)
1 out of 5
The trip was canceled,no pet rule waiting on my charge back on my card,I’ll never use Quality inn again, I have a cancellation number

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 26, 2021 by Manager

I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

4 out of 5
Older property but good for a sleep and a hot shower.

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 20, 2021 by Manager

We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our shower and comments about our property. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

2 out of 5

Posted by on May 9, 2021

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Comment from Hotel Management

May 11, 2021 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

2 out of 5
Room was dirty. Toilet had pee stains on the seat when I arrived.

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 8, 2020 by Manager

Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. I am very sorry for the impression we left you with, and we hope you will return to experience our continuing improvements.

3 out of 5
It wasn’t like the pictures on the internet. It had a lot of homeless like people walking around the area, the room wasn’t cleanly at all it looked like a very cheap motel room. You have to walk around the building to get to the pool and it’s fall time, that was ridiculous and crazy. Yvette irate cause the pictures was very different from the real thing

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 27, 2019 by Manager

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4 out of 5
The bed was super comfortable... the room was nice enough. Not super fancy but definitely sufficient for the one night stay. Basically what you would expect from a mid level hotel.

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 15, 2019 by Manager

We appreciate the comments, especially with regards to your opinion of our bed and your insights regarding our room. We hope to see you again to deliver you with a 5 star experience.

4 out of 5
friendly, accommodating staff. We discovered a leak in our bathroom on our next to last night there. We informed staff in the morning and were asked if we wanted to move to a new room or if we thought it might be an easy fix. We requested a different room and were given the option of 2 rooms. After we moved, we realized we had left food in the refrigerator of the first room but we were leaving for the day. Staff kindly offered to move our food and when we returned in the evening it had been accomplished! Not fond of breakfast-- eggs were not warm but other food was available.

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 12, 2019 by Manager

Thank you for sharing your experience with us. We appreciate the input referring to our staff as well as our breakfast. Your voice is very valuable to us and we hope you will return on your next travels.

3 out of 5
Beds were comfortable. Room was clean. Shower/tub looked like it was under construction with dried loose paint in the tub. Housekeeping acted like they didn't want to be there, and ran out of Kleenex in the room and never replaced with new.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 23, 2019 by Manager

Guest satisfaction is our number one objective so we really appreciate the input regarding our housekeeping and shower. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

5 out of 5
Clean room friendly staff. I slept peacefully. I wasn't bothered by the staff. If I needed something I would go to them.

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by Manager

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

4 out of 5
staff was very friendly; checkin and out was very fast; breakfast was basic but filling; I would stay here again easily; I did feel the room could be a touch cleaner, but it was minor

Posted by , from Saint Louis, MO on Apr 1, 2019

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Comment from Hotel Management

Apr 2, 2019 by Manager

Thank you for being a valued guest and for providing us the feedback regarding our staff and breakfast. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

About the Quality Inn & Suites Kansas City - Independence I-70 East

Location 4200 S Noland Road, Independence, MO 64055

Renovations + Closures

The following facilities or services will be unavailable from May 1 2021 to December 31 2021 (dates subject to change):

  • Breakfast
  • Fitness facilities
  • Meeting facilities
  • Swimming pool

Due to COVID-19, this property’s food and beverage options may be limited.

The property will be renovating from May 1 2021 to December 31 2021 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Swimming pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Quality Inn & Suites Kansas City - Independence I-70 East offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 2800 square feet (260 square meters) and includes conference space. The business-friendly Quality Inn & Suites Kansas City - Independence I-70 East also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Independence hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 2800 sq ft of conference space
  • 260 sq m of conference space
  • Breakfast available (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Kansas City International Airport (MCI) (52.8 km / 32.8 mi)
  • Train station: Independence Station (8.3 km / 5.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Kansas City - Independence I-70 East offers 87 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free self-serve breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Hotel Names

  • Quality Inn Kansas City East Independence MO
  • Quality Kansas City East Independence MO
  • Quality Inn Kansas City Independence I-70 East
  • Quality Inn Kansas City Independence I-70 East
  • Quality Kansas City Independence I-70 East
  • Quality Inn & Suites Kansas City - Independence I-70 East Hotel
  • Hotel Quality Inn & Suites Kansas City - Independence I-70 East
  • Quality Inn Suites Kansas City East Independence MO
  • Quality Inn Suites Kansas City Independence I 70 East
  • Quality Inn
  • Quality

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.