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Quality Inn & Suites Lenexa Kansas City

2.5-star property
12601 W 96th Ter, Lenexa, KS 1-855-201-7819

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2.9 out of 5
See all 9 Travelocity Reviews

"Great check-in experience, nice breakfast,a very clean and well maintained property. The room was nicely furnished and the bed super comfy, " More

By a verified traveler on Sun 15 Mar 2020

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Lenexa

Heart of Lenexa

You'll find Oak Park Mall and Nerman Museum of Contemporary Art within 3 miles (5 km) of this hotel. Also, Johnson County Community College is within 3 miles (5 km) and Corporate Woods is within 6 miles (10 km).

Renovated in 2014

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 66 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include free weekday newspapers, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$73* Per night/room Aug 8 - Aug 9

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn & Suites Lenexa Kansas City ratings based on 9 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn & Suites Lenexa Kansas City

Everyone (5) Couples (1) Family (1)
2 out of 5
Very disappointed in the room things were filthy bathroom plate that you put saop and shampoo things on was full of scum i think i should get a refund not happy at all

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jul 2, 2021 by j

Thank you for your time to share your experience with us . Sorry that HK did not done her job very well.

5 out of 5
Great check-in experience, nice breakfast,a very clean and well maintained property. The room was nicely furnished and the bed super comfy,

Posted by on Mar 15, 2020

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Comment from Hotel Management

Mar 17, 2020 by Jay

Thank you for your time to share your experience with us. Glad that you have enjoy your stay . Hope we will see you again very soon.

4 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 18, 2019 by jay

Thank you for your time to share your experience with us. Glad that you have enjoy it. See you soon again.

4 out of 5
The room had all the extra accomondations such coffee maker, refrigerator, microwave, and a great large flat screen TV that had all the HBO channels. The king size bed with lots of pillows was very comfortable. The breakfast had all the usual menu items, but my favorite was being able to make maple cinnamon flavored waffles.

Posted by on Dec 12, 2016

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3 out of 5

Okay hotel, close to Oak Park Mall.

Pros: The distance from the Oak Park Mall.
Cons: The friendliness of the staff.
Location: A lot of fast food restaurants and sit-in restaurants, all in walking distance.
The hotel was really close to the mall, which was one of the main reasons my family and I travel to Overland Park often. This hotel is currently transitioning from a Quality Inn hotel to a Comfort Inn hotel. The sign on the street still says Quality Inn, so it was hard to find. Checking in was not difficult, but the staff member was not that personable. Once we all got on the elevator, it seemed to make a lot of noise. My children were scared that the elevator was going to stop. The elevator definitely needed some work. Once we got to out room, their was a lot of dust on the dresser. We also had to ask for towels and more toilet paper because housekeeping never came to out room. We stayed at this hotel for 4 days and 3 nights, and the housekeeping only came once after we talked to someone at the check-in desk. Also, the continental breakfast was the same every morning. My children were tired of the same foods, we always search for hotels that have continental breakfasts to accommodate our travels better.

Posted by , from Wichita, KS on Jun 3, 2016

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4 out of 5

Nice hotel and friendly staff

Nice hotel. Stay was very comfortable. Staff was really nice. Breakfast was always great. I would definitely stay there again.the room was clean nice.

Posted by , from smith on Sep 8, 2015

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1 out of 5

Horrible

worse hotel stay I have ever had. Bed was soaked with urine from previous occupants. Hotel would do nothing about it.Wouldn't give us new room or even clean it. Had to call Comfort Inn corporate office to finally get new room. Paid for 2 beds for 3 adults and one had to sleep on a childs roll away bed.Horrible customer service wouldn't recommend to my worst enemy

Posted by on Jul 28, 2007

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2 out of 5

Don't Stay

Very old dirty frito between bed & bedside table. When bathroom door shut, couldn't turn knob from inside. Thanks goodness I was able to wake my husband to let me out. He also tried the knob. It would not turn. Tops of vending machine were filthy. TV remove dirty and had to be pointed directly at TV. Shower pressure was a dribble. For a $*/night room it was AWFUL.

Posted by on Jun 25, 2007

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1 out of 5

Holes

Holes...My husband is a casual smoker so our room was smoking.. holes in the carpet, holes in the sheets, and holes in the bathroom wall

Posted by on Jun 12, 2006

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About the Quality Inn & Suites Lenexa Kansas City

Location 12601 W 96th Ter, Lenexa, KS 66215

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Quality Inn & Suites Lenexa Kansas City offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. The business-friendly Quality Inn & Suites Lenexa Kansas City also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property. A complete renovation of Quality Inn & Suites Lenexa Kansas City was completed in December 2014. This Lenexa hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Kansas City International Airport (MCI) (50.8 km / 31.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Lenexa Kansas City offers 66 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Lenexa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 14 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Lenexa
  • Quality Inn Lenexa Kansas City
  • Comfort Inn Lenexa Kansas City Hotel
  • Comfort Inn Lenexa Kansas City
  • Quality Lenexa Kansas City
  • Quality Inn & Suites Lenexa Kansas City Hotel
  • Quality Inn & Suites Lenexa Kansas City Lenexa
  • Quality Inn & Suites Lenexa Kansas City Hotel Lenexa

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.