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"Very clran and friendly " More

By a verified traveler on Sun 10 Oct 2021

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Hotel Description

3-star guestrooms with free WiFi

Near the airport

You'll find Air Zoo and Milham Park Golf Club within 2 miles (3 km) of this hotel. Wings Event Center and Portage Creek Bicentennial Park are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 79 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$98* Per night/room May 22 - May 23

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Country Inn & Suites by Radisson, Kalamazoo, MI ratings based on 28 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Kalamazoo, MI

Everyone (8) Couples (2) Family (7)
2 out of 5
This place was in disrepair and not anywhere near the standards of what I expected from a Radisson. The place was clean for the most part but there were cobwebs all over the bathroom fan, paint peeling, the tub was gross. Do not recommend this place.

Posted by on Nov 28, 2021

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Comment from Hotel Management

Nov 30, 2021 by Manager

Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5

Posted by on Oct 17, 2021

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Comment from Hotel Management

Jan 16, 2022 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5 out of 5
Very clran and friendly

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 10, 2021 by Manager

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

1 out of 5
did not like the location nor the style of the building old & outdated looked like a remodel nursing home. Also i got bite by bed bugs or mosquitoes Not good

Posted by on Oct 10, 2021

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Comment from Hotel Management

Oct 11, 2021 by Manager

I am very sorry to learn that you found our location to be inconvenient. Know that your voice is important to us and that we are addressing these issues to improve upon the guest experience at our hotel. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

2 out of 5
I’m not one to complain. Even as a a business owner. But this was the most disgusting country inn that I have ever stepped into! The mirrors FIlTHY I have footage to prove it. I have TWO toddlers at home that don’t dirty my mirrors this way. The furniture was covered in stains. The carpets dirty. We cut the entire trip short and checked out before 9 am ! The worst part is that we were under the impression that Kalamazoo was a wonderful area. And after months of travel in Indiana and Missouri this was supposed to be a a moment away. All around disappointment.

Posted by on Aug 23, 2021

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Comment from Hotel Management

Aug 24, 2021 by Manager

I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

1 out of 5

Posted by on Jul 18, 2021

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Comment from Hotel Management

Oct 17, 2021 by Manager

Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

4 out of 5
Place was nice... breakfast would of made it even better!

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 8, 2021 by Manager

Thank you for sharing your experience. We truly appreciate the insight regarding our breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

1 out of 5

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 23, 2021 by Manager

We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

5 out of 5

Posted by on Mar 27, 2021

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Comment from Hotel Management

Apr 6, 2021 by Manager

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

5 out of 5

Posted by on Jan 16, 2020

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Comment from Hotel Management

Oct 9, 2020 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

About the Country Inn & Suites by Radisson, Kalamazoo, MI

Location 1912 E Kilgore Rd, Kalamazoo, MI 49002

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Country Inn & Suites by Radisson, Kalamazoo, MI offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (111 square meters). A library, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Country Inn & Suites by Radisson, Kalamazoo, MI. Free self parking is available. Smoking is allowed in designated areas at this 3-star Kalamazoo hotel.

  • 1 building
  • 79 guestrooms or units
  • 2 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Kalamazoo Transportation Center (7.1 km / 4.4 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Country Inn & Suites by Radisson, Kalamazoo, MI offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Kalamazoo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Ski lessons available nearby
  • Snowmobiling nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Kalamazoo
  • Country Inn Carlson Kalamazoo
  • Country Inn & Suites by Radisson, Kalamazoo, MI Hotel
  • Country Inn & Suites by Radisson, Kalamazoo, MI Kalamazoo
  • Country Inn & Suites by Radisson, Kalamazoo, MI Hotel Kalamazoo

You should know

  • Pool access available from 10 AM to 10 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Country Inn & Suites by Radisson, Kalamazoo, MI.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.