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Alila Wuzhen, Zhejiang

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2 restaurants; breakfast, lunch, and dinner served
2 bars/lounges, pub
Villa, 1 King Bed (Pool) | 1 bedroom, minibar, in-room safe, individually decorated
2 bars/lounges, pub
1 bedroom, minibar, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No. 939, Ziye East Road, Wuzhen Township, Jiaxing, Zhejiang
  • Place, Wuzhen Scenic Area
    ‪4 min walk‬
  • Place, Mao Dun's Former Residence
    ‪6 min walk‬
  • Place, Nanxun Old Town
    ‪18 min drive‬
  • Airport, Jiaxing Nanhu Airport (JNH)
    ‪26 min drive‬

Room options

View all photos for Villa, 1 King Bed (Garden)

1 bedroom, minibar, in-room safe, individually decorated

Villa, 1 King Bed (Garden)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Bed Garden View

1 King Bed Garden View | 1 bedroom, minibar, in-room safe, individually decorated

1 King Bed Garden View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds (Loft)

1 bedroom, minibar, in-room safe, individually decorated

Room, 2 Twin Beds (Loft)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Villa, 1 King Bed (Pool)

Villa, 1 King Bed (Pool) | 1 bedroom, minibar, in-room safe, individually decorated

Villa, 1 King Bed (Pool)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Twin Beds Garden View

1 bedroom, minibar, in-room safe, individually decorated

2 Twin Beds Garden View

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Jiaxing

On riverwalk.Your stay at this Jiaxing hotel places you within a 10-minute walk of Mao Dun's Former Residence and Wuzhen Scenic Area. Hongshancun Scenic Spot is within 9 miles (15 km) and Tanjiawan Site is within 12 miles (20 km).

What's nearby

  • Wuzhen Scenic Area - 4 min walk - 0.3 miles
  • Mao Dun's Former Residence - 6 min walk - 0.3 miles
  • Nanxun Old Town - 18 min drive - 11.5 miles
  • Xitang Ancient Town - 42 min drive - 38.4 miles
  • Happy Seasons Park - 48 min drive - 38.1 miles

Getting around

  • Tongxiang Station - 30 min drive
  • Jiaxing Nanhu Airport (JNH) - 30 min drive

Restaurants

  • ‪烏鎮民宿16甲 - ‬2 min drive
  • ‪敘昌号 传统酱卤面馆 - ‬4 min drive
  • ‪寻坞•水宴餐厅 - ‬14 min walk
  • ‪星巴克 - ‬9 min walk
  • ‪Good Me - ‬4 min walk

About this property

Alila Wuzhen, Zhejiang

Luxurious 5-star hotel with 2 restaurants
Alila Wuzhen, Zhejiang offers its guests a seasonal outdoor pool, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 6458 square feet (600 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Alila Wuzhen, Zhejiang. Limited free parking is available on a first-come, first-served basis.

This 5-star Jiaxing hotel is smoke free.

  • 125 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Lockers available
  • Coffee shop
Alila Wuzhen, Zhejiang offers 125 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Exterior
Crowne Plaza Wuzhen by IHG
Jiaxing
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 23 reviews
$84 nightly
The price is $89
Jun 29 - Jun 30
Total with taxes and fees
Crowne Plaza Wuzhen by IHG

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 94 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alila Wuzhen, Zhejiang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CNY 188 for adults and CNY 94 for children
  • Rollaway bed fee: CNY 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Alila Wuzhen Hotel Jiaxing
Alila Wuzhen Jiaxing
Alila Wuzhen, Zhejiang Hotel
Alila Wuzhen, Zhejiang Jiaxing
Alila Wuzhen, Zhejiang Hotel Jiaxing

Frequently asked questions

How close is Alila Wuzhen, Zhejiang to the airport?

Alila Wuzhen, Zhejiang is 14.8 mi (30-min drive) away from the Jiaxing Nanhu Airport (JNH) airport, the closest popular airport to the property.

How much does it cost to stay at Alila Wuzhen, Zhejiang?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Alila Wuzhen, Zhejiang on Jun 14, 2026 start from $275, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Alila Wuzhen, Zhejiang have an airport shuttle?

Airport shuttle services are not available at Alila Wuzhen, Zhejiang.

Does Alila Wuzhen, Zhejiang offer free breakfast?

Free breakfast isn’t provided at Alila Wuzhen, Zhejiang, but cooked-to-order breakfast is offered for a fee of CNY 188 for adults and CNY 94 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Alila Wuzhen, Zhejiang?

No, there is no casino at this hotel.

What time is check-in at Alila Wuzhen, Zhejiang?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Alila Wuzhen, Zhejiang?

This hotel offers free self parking.

Does Alila Wuzhen, Zhejiang have a pool?

Alila Wuzhen, Zhejiang features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 6:00 PM.

Does Alila Wuzhen, Zhejiang have a restaurant?

There are 2 onsite restaurants, offering options like Fusion cuisine, a poolside location, and pool views.

Does Alila Wuzhen, Zhejiang have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Alila Wuzhen, Zhejiang to downtown Jiaxing?

Alila Wuzhen, Zhejiang is 0.1 mi away from Wuzhen.

Alila Wuzhen, Zhejiang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 21 reviews
Rating 8 - Good. 6 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Elise

Liked: Cleanliness, staff & service, amenities
The room was well laid out but it smelled like it was musty and smelled of smoke. Staff was lovely.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Geaik Theng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and architecturally hotel.

This is a very unique hotel. Very modern architecture looks with big space around the premises. Rooms are big with patio. The rooms have a very high ceiling. The bathroom are so big. They even upgrade us to a suite. Even better.
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Katheleen

Disliked: Cleanliness, property conditions & facilities
The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition. I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Ping chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境漂亮，服務好，房間大，就是玻璃都沒擦乾淨，可惜了！
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒 還會再來
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

失望

房間內整體殘舊，房間內霉味十足！
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Yixuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
因完全是因為這家酒店才來的烏鎮, 酒店的設計很棒, 很安靜很放鬆尤其是酒店的氛圍很好是照片上拍不出來的 ! 房間很大, 服務人員很親切 ! 很喜歡
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

WEN YUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体都非常满意 期待下一次入住
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

niels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great option in Wuzhen

nice design, pleasant simple service and lovely experience in convenient location
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service by Victor

We left some of our belongings in the hotel and the Hotel’s service person Victor was extremely helpful and went the extra mile to send our belongings to our hotel in shanghai. Thank you very much Victor for your assistance.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Chee Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and we were upgraded to a bigger room. Service was fantastic , only thing was the hotel could be a lot more lively in terms of lounges performances and perhaps station more staff to make sure the floor at the swimming pool are dry
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than they allowed hotel guests performing at the bar (with not so good voice), understood it might be memorable for their own group of friends but other guests might not enjoying the non-prof. performance. The rest of what the hotel has provide pretty much satisfying.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Kotchanipar

Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

LIH-SHIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Verified

8/10 Good

jianqing

Stayed 1 night in Jan 2021
Verified

8/10 Good

Yin Ching Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Verified

8/10 Good

yuxiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019