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"Could not adjust thermostat. Way too warm to sleep well. " More

By a verified traveler on Thu 24 Jan 2019

Hotel Description

3.5-star hotel near Mississippi Governor's Mansion

Downtown Jackson stay

At this Downtown Jackson hotel, you'll be within a 5-minute walk of Mississippi Governor's Mansion and Russell C Davis Planetarium. Jackson Convention Complex and Mississippi Museum of Art are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a terrace are also provided.

WiFi, cable TV

In addition to TVs with cable channels, the 303 guestrooms offer WiFi and room service. Coffee/tea makers, free newspapers, and free bottled water are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$79* Per night/room Jun 6 - Jun 7

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds (Concierge Level)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Concierge Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Jackson Downtown Convention Center Hotel ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jackson Downtown Convention Center Hotel

Everyone (6) Family (1)
5 out of 5

Posted by on Aug 7, 2019

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Comment from Hotel Management

Aug 12, 2019 by JacksonGM

Thank you for choosing the Jackson Marriott!

5 out of 5

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by JacksonGM

Thank you for choosing the Jackson Marriott!

1 out of 5
The toilet still had fecal matter in the bowl and on the seat. The doors were dirty. The upper slide lock was broken. The restaurant was mysteriously closed for dinner. Only room service was available and the food was unsatisfactory to say the least. Overall I would recommend finding another property to stay at. Did not meet Marriott standards at all.

Posted by , from Houston on Jun 20, 2019

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Comment from Hotel Management

Jun 20, 2019 by JacksonGM

We are very disturbed to read your review, as this is truly appalling, but we have no record of any such issue. We also serve dinner in the lounge until midnight every night, and never serve room service only. We have a very stringent inspection process, but will still share your comments with the staff to reinforce our polices. We are truly sorry that you did not enjoy your stay with us.

3 out of 5
Could not adjust thermostat. Way too warm to sleep well.

Posted by , from guntersville, us on Jan 24, 2019

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Comment from Hotel Management

Jan 24, 2019 by JacksonGM

We are so sorry that there was an issue with your thermostat. We would have been more than happy to repair the issue or allow you to change rooms, as we certainly can understand it being difficult to sleep in a warm room. We hope to better serve you in the future. Thank you so much for staying with us.

4 out of 5
The staff & facilities were great. However, we booked this hotel because it had a pool. We booked online with no cancellation. After checking in, going out sightseeing etc we came back to the hotel for a swim and a cool down, and then we were advised OOPS SORRY pool is out if service until July due to servicing etc. We were disappointed to say the least as it was one of our deciding factors to book the hotel.

Posted by on Jun 17, 2018

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Comment from Hotel Management

Jun 20, 2018 by JacksonGM

We are so sorry about the pool being closed. The pool developed a leak that had to be repaired. We hate that you did not see this information on our website, as we truly understand how frustrating that can be. Thank you so much for staying with us.

2 out of 5

Could not believe this was a Marriott

The room was dust no toil paper we had gotten 3 rooms and. 2 had underwear left in the room sink was not clean in one the other still had open soap In the tub horrible

Posted by , from gulfport mississippi on Jul 10, 2017

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5 out of 5

Jackson Marriott- We had a great time!!

Pros: Everything!! High class! Great price!!
Cons: Nothing
Location: IN the center of Jackson, Restraunts and bars in walking distance, or a very short ride by taxi
We had a great time! the room and the Hotel were absolutely beautiful! The price was half of the going rate! Will use this site again!!!

Posted by , from Pearl,Mississippi on Jan 2, 2016

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4 out of 5

Marriott Jackson

Personnel are very friendly. People tend to greet you and make you feel welcome. Room was large and bathroom roomy. My only complaint was they could clean a little better.

Posted by on Nov 21, 2009

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5 out of 5

Loved this hotel

Staff was great,rooms were nice with comfy beds,breakfast buffet was great(paid). Only complaint was for paid parking and pay for internet. Other than that I would visit here again

Posted by on Jan 8, 2008

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5 out of 5

great place

absolutely wonderful staff great service beautiful hotel

Posted by on Apr 25, 2006

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About the Jackson Downtown Convention Center Hotel

Location 200 East Amite Street, Jackson, MS 39201

Property Features

Jackson Downtown Convention Center Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 35000 square feet (3252 square meters). A terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Jackson Downtown Convention Center Hotel. Parking is available for a fee. This 3.5-star Jackson hotel is smoke free.

  • 303 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Bar or lounge
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Jackson, MS (JAN-Evers Intl.) (19.3 km / 12 mi)
  • Train station: Jackson Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Jackson Downtown Convention Center Hotel offers 303 accommodations with complimentary newspapers and complimentary bottled water. Cable television is provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Bistro Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Bistro Lounge - This restaurant specializes in American cuisine and serves dinner only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Staffed front desk

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 12 per day (in/out privileges)
  • Late check-in fee: USD 25.00 for check-in between 11:00 AM and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jackson Marriott
  • Marriott Hotel Jackson
  • Marriott Jackson
  • Courtyard By Marriott Jackson Hotel Jackson
  • Courtyard Jackson
  • Jackson Courtyard
  • Jackson Marriott Hotel
  • Jackson Marriott Hotel Jackson
  • Jackson Marriott
  • Jackson Convention Center
  • Jackson Downtown Convention Center Hotel Hotel
  • Jackson Downtown Convention Center Hotel Jackson
  • Jackson Downtown Convention Center Hotel Hotel Jackson

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.