4/10 Poor
George
Dec 13, 2025
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Whilst the staff are lovely and attentive this hotel was not anything like what was marketed to us.
The hotel was described as a 5 star luxury boutique hotel in a peaceful area — we found it to be the opposite of this. Feels as if the hotel is stuck between wanting to be a peaceful resort and a party hotel, whilst charging high end prices.
The walls were thin which meant restless nights. Both bars of the hotel insisted on blasting music from 8am until 11pm which we could hear clearly, even with the windows closed.
There is also an active construction site right next door which created additional noise from 8am until around 10pm. We were unsure if the music was being used to try and mask this.
To make matters worse, on the Thursday and Friday night there was loud pumping DJ music coming from another property next door until the early hours of the morning. When we brought this to the hotel’s attention they didn’t offer any apologies or solutions.
The food was good but quite overpriced for the area, even more so the drinks. We paid £20 per cocktail for two mojitos one night!
Lastly, we paid a high price for a transfer from the airport through the hotel (mainly for peace of mind) and we ended up waiting over an hour for our driver to show up once we had landed.
Disappointed to say the least especially considering the price we paid.
George
Stayed 4 nights in Dec 2025
