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4.1 out of 5

"Hard to find. Hotel was closed had to stay next door at their Residence Inn. Old decor. Shades in room torn. " More

By a verified traveler on Tue 02 Jun 2020

Hotel Description

3-star hotel near Waterpark at Monon Community Center

In Carmel

Within 2 miles (3 km) of this Carmel hotel, you'll find Waterpark at Monon Community Center and Center for the Performing Arts. Booth Tarkington Civic Theatre and Carmel Depot Museum are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a health club. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 126 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include iPod docks, microwaves, and premium bedding.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$76* Per night/room Dec 20 - Dec 21

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Springhill Suites By Marriott Indianapolis Carmel ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Springhill Suites By Marriott Indianapolis Carmel

Everyone (7) Business (1) Family (6)
3 out of 5
Hard to find. Hotel was closed had to stay next door at their Residence Inn. Old decor. Shades in room torn.

Posted by on Jun 2, 2020

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5 out of 5

Posted by on Nov 21, 2019

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Comment from Hotel Management

Dec 3, 2019 by Springhillmgr

Thank you for your valuable feedback!

5 out of 5
The property was located in a unique location . Clean and welcoming staff. 4 star restated to me

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 30, 2019 by SHS

Thank you for your review, Your feedback helps us keep things great. Have a great day! SHS

5 out of 5
There was a water line break from a close by property that affected our water. I watched the gentleman working the front desk handle a lot of angry travelers very professionally. He was emotionally beat up a number of times by something that was out of his control. His ability to handle difficult circumstances was impeccable. We were treated great, the service was awesome and I stay there again without a doubt.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 30, 2019 by SHS

Thank you for your review, Your feedback helps keep things great! Have a Wonderful day! SpringHill Suites

5 out of 5
The room needs better lighting in the bathroom area.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Aug 30, 2019 by SHS

Thank you for your review, Your feedback helps keep things great! Have a Wonderful day! SpringHill Suites

5 out of 5

Posted by on Jul 14, 2019

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Comment from Hotel Management

Aug 30, 2019 by SHS

Thank you for your review, Your feedback helps keep things great! Have a Wonderful day! SpringHill Suites

2 out of 5
Good location, easy to find. Big parking area, clean.

Posted by on Jul 9, 2019

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Comment from Hotel Management

Aug 30, 2019 by SHS

Thank you for your review, Your feedback helps keep things great! Have a Wonderful day! SpringHill Suites

2 out of 5
There was something left in bed it was terrible. It was a white glob.

Posted by on Jun 29, 2019

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5 out of 5

Posted by on Jun 28, 2019

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1 out of 5
We had a party of 6. I reserved a room with 2 double beds and a sleeper sofa. We were given a room with 1 bed and a sofa, for 6 adults! There were no other available rooms.

Posted by on Apr 26, 2019

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About the Springhill Suites By Marriott Indianapolis Carmel

Location 11855 N. Meridian Street, Carmel, IN 46032

Property Features

Springhill Suites By Marriott Indianapolis Carmel offers its guests an indoor pool and a health club. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. You'll find a business center on site. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Springhill Suites By Marriott Indianapolis Carmel. Self parking is free. This 3-star Carmel hotel is smoke free.

  • 126 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Indianapolis Intl. Airport (IND) (46.5 km / 28.9 mi)
  • Parking: Free self parking

Room Amenities

Springhill Suites By Marriott Indianapolis Carmel offers 126 accommodations with iPod docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Carmel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Hotel Names

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You should know

  • Pool access available from 6:00 AM to 11:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.