Property Features
Sheraton Indianapolis Hotel at Keystone Crossing offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 7344 square feet (682 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Sheraton Indianapolis Hotel at Keystone Crossing. Parking is available for a fee. This 4-star Indianapolis hotel is smoke free.
- 395 guestrooms or units
- 12 levels
- 2 buildings
- 7344 sq ft of conference space
- 682 sq m of conference space
- Dining venue
- Bar or lounge
- Coffee shop
- Deli
- Poolside lounge chairs
- Umbrellas for the pool
- Business center (24 hours)
- Conference center
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Concierge
- Convenience store
- Terrace
- Gift shop
- Newspapers in lobby (free)
- Television in lobby
- ATM
- Onsite shopping
- Bellhop
- Elevator
- No smoking on site
Family Friendly Amenities
- Family property
- Indoor pool
- Free WiFi
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Refrigerator
Internet
Available in all rooms:
WiFi (surcharge)
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
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Airport: Indianapolis Intl. Airport (IND) (40.7 km / 25.3 mi)
-
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
- Pillowtop beds
- In-room dining (limited hours)
- Flat-screen television
- Satellite channels
- Premium channels
- Movies for purchase
- Refrigerator
- Coffee maker
- Luxury bedding
- Hypo-allergenic bedding
- Down blanket
- Shower and tub combination
- Housekeeping (once per stay)
- Hair dryer
- Safe
- Designer toiletries
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Air conditioning
- Ensuite bathroom
- Connecting rooms available
- Wheelchair accessible
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Keystone Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Accessible bathroom
- Roll-in shower
- Wheelchair accessible parking
- In-room accessibility
- Assistive listening devices available
- Braille or raised signage
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets: USD 50 per pet, per stay
- Only dogs are allowed
- Maximum 1 per room
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation
- Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property uses a grey water recycling system. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- UnionPay
- Masks are compulsory at the property
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Debit cards not accepted
- Guests are provided with free hand sanitizer
- Staffed front desk
- No rollaway/extra beds available
- No cribs (infant beds) available
- Guests will receive an email with special check-in instructions
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Property confirms they are implementing enhanced cleaning measures
- Parking height restrictions apply
Fees
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: USD 18 per person (approximately)
- Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
- Self parking fee: USD 11 per day
- Valet parking fee: USD 19 per night (in/out privileges)
- Pet fee: USD 50 per pet, per stay
- Service animals are exempt from fees
- Late check-out fee: USD 75 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Indianapolis Sheraton Keystone
- Keystone Crossing Sheraton
- Keystone Hotel Indianapolis
- Keystone Sheraton Indianapolis
- Sheraton Hotel Keystone Crossing
- Sheraton Hotel Keystone Indianapolis
- Sheraton Indianapolis Hotel Keystone Crossing
- Sheraton Indianapolis Keystone
- Sheraton Indianapolis Keystone Crossing
- Sheraton Keystone Crossing
- Indianapolis Sheraton
- Sheraton Indianapolis Hotel
- Sheraton Indianapolis Hotel at Keystone Crossing Hotel
- Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Awards & Affiliations
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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