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4.1 out of 5

"Nice to be on the canal. Could use some updates and repairs and someone to clean up garbage around the property and inside common areas. " More

By a verified traveler on Sat 29 Jun 2019

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Hotel Description

3-star hotel near Indiana State Capitol

City center stay

Within a 10-minute walk of this Downtown Indianapolis hotel, you'll find Indiana State Capitol and Eiteljorg Museum of American Indians and Western Art. Also, NCAA Hall of Champions is within half a mile (1 km) and Indiana Convention Center is within 2 miles (3 km).

Renovated in 2020

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a snack bar/deli, and a free grocery shopping service are also offered.

Kitchens, WiFi

The 134 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include sofa beds, dining areas, and flat-screen TVs with satellite channels.

Studio, 1 Queen Bed, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$99* Per night/room Nov 21 - Nov 22

Suite, 1 Bedroom, Non Smoking, View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking, View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Residence Inn by Marriott Indianapolis Downtown on the Canal ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence Inn by Marriott Indianapolis Downtown on the Canal

Everyone (7) Couples (2)
5 out of 5

Posted by on Apr 16, 2021

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4 out of 5

Posted by on Apr 12, 2021

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3 out of 5

Posted by on Aug 31, 2020

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4 out of 5
Nice to be on the canal. Could use some updates and repairs and someone to clean up garbage around the property and inside common areas.

Posted by on Jun 29, 2019

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3 out of 5
The patio view was nice. Staff was very friendly and the hotel was clean.

Posted by on Jun 12, 2019

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5 out of 5
Everyone was very nice as well as the room itself.

Posted by on Jun 10, 2019

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4 out of 5

Posted by on Jan 18, 2019

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3 out of 5

OK hotel

Cons: Elevator was extremely slow and dirty.
Hotel was just OK. Nice breakfast, big room. Thats about all I have to say

Posted by , from cincinnati on May 23, 2016

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5 out of 5

Nice hotel on the canal.

We enjoyed the location. Walking distance to the convention center. Even grocery was walking distance, and safe area walking as well. The staff was very helpful and friendly. Sitting, overlooking the canal was a relaxing way to end each evening.

Posted by on Aug 26, 2015

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3 out of 5

Inconsistent

Very nice staff. Fitness center a joke--very much out of repair. Pulley machine looks like it hasn't worked in a long time. Breakfast buffett very good.

Posted by on Mar 11, 2009

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About the Residence Inn by Marriott Indianapolis Downtown on the Canal

Location 350 W New York St, Indianapolis, IN 46202

Property Features

Residence Inn by Marriott Indianapolis Downtown on the Canal offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Residence Inn by Marriott Indianapolis Downtown on the Canal also features multilingual staff, coffee/tea in a common area, and a fireplace in the lobby. Parking is available for a fee. A complete renovation of Residence Inn by Marriott Indianapolis Downtown on the Canal was completed in March 2020. This 3-star Indianapolis hotel is smoke free.

  • 1 building
  • 134 guestrooms or units
  • 5 levels
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Indianapolis Station (1.6 km / 1 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Residence Inn by Marriott Indianapolis Downtown on the Canal offers 134 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Self parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Canal
  • Residence Inn Marriott Canal
  • Residence Inn Marriott Canal Hotel
  • Residence Inn Marriott Canal Hotel Indianapolis Downtown
  • Residence Inn Marriott Indianapolis Downtown Canal
  • Residence Inn Marriott Indianapolis Downtown Canal Hotel

You should know

  • Pool access available from 7 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.