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"Upon checkin, we were informed there was a $30 mandatory valet fee to park at your hotel. We were told its on your website. Ive searched you website ... " More

By a verified traveler on Wed 08 May 2019

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Hotel Description

Hotel near Gainbridge Fieldhouse in Indianapolis

City center stay

A stay at this Downtown Indianapolis hotel places you within half a mile (1 km) of Gainbridge Fieldhouse and 2 miles (3 km) of Indiana Convention Center. Solar Eclipse April 8th 2024 and Lockerbie Square Historic District are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a gym on site, and a 24-hour front desk and dry cleaning are also provided.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Mar 20 - Mar 21

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub w/Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Tub with Grab Bars)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

La Quinta Inn & Suites by Wyndham Indianapolis Downtown ratings based on 17 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Indianapolis Downtown

Everyone (9) Couples (2) Family (2)
3 out of 5
t

Posted by on Oct 10, 2023

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Comment from Hotel Management

Oct 11, 2023 by Manager

Hello Randy,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

5 out of 5

Posted by on Oct 8, 2023

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Comment from Hotel Management

Oct 29, 2023 by Manager

Hello sarah,Thank you for your positive review! We are delighted to hear that you had a great experience with us. We look forward to welcoming you back soon!

5 out of 5

Posted by on Mar 14, 2022

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Comment from Hotel Management

Nov 9, 2022 by Manager

Hello Susan,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

4 out of 5

Posted by , from Evansville on Nov 1, 2021

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2 out of 5
Checking out was a bit of a challenge.. I needed to get some things to my car in the morning but apparently it was before the valet was available. Wasn’t not offered valet help. Carried my things out to the garage in a frantic search for my car. I was put in the closest room to the smell of paint. Vending machine didn’t work. The gentleman at night was helpful.

Posted by on Oct 13, 2019

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4 out of 5

Posted by on Oct 12, 2019

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1 out of 5
Terrible this place was horrible who pays for Valet services for staying at the hotel I want a credit not happy

Posted by on Aug 25, 2019

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2 out of 5
Customers should be informed that the hotel is under construction.

Posted by on Jul 11, 2019

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5 out of 5

Posted by on Jun 27, 2019

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1 out of 5
This was by far the nastiest hotel I have ever stayed at. I was beyond disappointed and didnt dare sleeping under any covers. Among the issues were a broken lamp shade, holes in the walls, and dirty curtains. I know that the hotel room wasnt expensive but I felt filthy here. The only redeeming quality was Grayson and Chris who worked the valet.

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 25, 2019 by Tony C

I'm sorry you did not enjoy your stay. Our renovation has begun and these issues are being addressed.

About the La Quinta Inn & Suites by Wyndham Indianapolis Downtown

Location 401 East Washington Street, Indianapolis, IN 46204

Property Features

WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. The business-friendly La Quinta Inn & Suites by Wyndham Indianapolis Downtown also features a fitness center, dry cleaning/laundry services, and an elevator. Limited free parking is available on a first-come, first-served basis. This Indianapolis hotel is smoke free.

  • 97 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Indianapolis Station (1.8 km / 1.1 mi)
  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Indianapolis Downtown offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must contact this property in advance to reserve bus and commercial van parking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Indianapolis Downtown
  • Quinta Inn Indianapolis Downtown
  • Indianapolis Days Inn Downtown
  • La Quinta Inn & Suites Indianapolis Downtown Hotel Indianapolis
  • La Quinta Inn And Suites Indianapolis Downtown
  • Quinta Wyndham Indianapolis Downtown Hotel
  • Quinta Wyndham Indianapolis Downtown
  • Hotel La Quinta by Wyndham Indianapolis Downtown Indianapolis
  • Indianapolis La Quinta by Wyndham Indianapolis Downtown Hotel
  • Hotel La Quinta by Wyndham Indianapolis Downtown
  • La Quinta by Wyndham Indianapolis Downtown Indianapolis
  • Quinta Wyndham Hotel
  • Quinta Wyndham
  • La Quinta Inn Suites Indianapolis Downtown
  • La Quinta Suites Indianapolis
  • La Quinta Inn Suites Indianapolis Downtown
  • La Quinta by Wyndham Indianapolis Downtown
  • La Quinta Inn & Suites by Wyndham Indianapolis Downtown Hotel
  • Best Western Plus Indianapolis Downtown
  • La Quinta Inn Suites by Wyndham Indianapolis Downtown
  • La Quinta Inn & Suites by Wyndham Indianapolis Downtown Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.