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"Good hotel for the price. Odd smell in the hallways, maybe mold? " More

By a verified traveler on Fri 08 Mar 2019

Hotel Description

3-star hotel in Southport

Near the airport

Your stay at this Southport hotel places you within 2 miles (3 km) of Franciscan Alliance and St francis. Franciscan St. Francis Health - Indianapolis and Smock Golf Course are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Soaking tubs, WiFi

Boasting deep soaking bathtubs, the 83 guestrooms also offer WiFi and TVs. Netflix, premium bedding, and coffee/tea makers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Indianapolis South ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Indianapolis South

Everyone (2) Couples (1) Family (2)
4 out of 5
Good hotel for the price. Odd smell in the hallways, maybe mold?

Posted by on Mar 8, 2019

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Comment from Hotel Management

Apr 10, 2019 by Allison

Thank you for your feedback. I apologize for the smell you encountered. We are preparing to renovate this summer and it will greatly improve our property. We hope you come back and see us during your next trip to Indy!

4 out of 5
The property was nice, clean and staff was very courteous and accommodating. We had issues with our heating/cooling in the room. They offered to let us change rooms but we opted to just turn it off and on when we needed it. Also, no free coffee which we thought was unusual.

Posted by on Feb 21, 2019

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Comment from Hotel Management

Apr 11, 2019 by Allison

Thank you for your feedback from your stay with us. We hope to see you during your next trip to Indy!

4 out of 5

Friendly staff

Pros: Close to shopping, clean, decorative
Location: lots of shopping, easy access to the highways.
Whenever I asked the staff for a favor, they were very accommodating.

Posted by on Sep 4, 2018

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2 out of 5

Room not ready at check in

Pros: Clean, well appointed.
Cons: Having their rooms ready when checking in. We were not the only ones in this predicament.
Location: Only stayed one night but there were plenty of restaurants nearby for dining options.
While overall the hotel was very nice, their preparedness for guests was not. Check in started at 3pm, we arrived at 5:30pm and they still had not cleaned our room. We were told to wait in the lobby for it which we did - we were exhausted from traveling and didn't feel like going anywhere else - and had to wait over 45 mins. before it was ready. No reason given for the delay. I found that unacceptable. We were given a small discount for our trouble and a bottle of water, but I would have much rather the room have been ready when we arrived. There was another couple waiting on their room as well.

Posted by , from IN on Aug 6, 2018

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4 out of 5

Was very well pleased!

Pros: Close restaurants, Free Internet, Quiet
We were in Indy for Band of America in November but we didn't want to pay the huge amounts to stay right downtown. We saved so much money by just driving 10 minutes away from downtown. The location was great and easy to get to. The rooms were very clean and comfortable. The staff was very friendly and helpful. We will definately stay there again when we are in Indy.

Posted by , from South Point, OH on Feb 4, 2011

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4 out of 5

Stop Over

Nice place. Door frame was rusted at the bottom in the bathroom. Otherwise the room was great.

Posted by on Apr 15, 2008

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About the Courtyard by Marriott Indianapolis South

Location 4650 Southport Crossing Drive, Indianapolis, IN 46237

Property Features

Courtyard by Marriott Indianapolis South offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Courtyard by Marriott Indianapolis South. Limited free parking is available on a first-come, first-served basis. This 3-star Indianapolis hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Refrigerator in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Indianapolis Intl. Airport (IND) (30.8 km / 19.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Courtyard by Marriott Indianapolis South offers 83 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Indianapolis hotel provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Separate bedroom
  • Deep soaking tub
  • Television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Courtyard by Marriott Indianapolis South has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 8.50 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Courtyard Indianapolis South
  • Courtyard Indianapolis South Hotel Indianapolis
  • Courtyard Marriott Indianapolis South Hotel
  • Courtyard Marriott Indianapolis South Hotel
  • Courtyard Marriott Indianapolis South
  • Hotel Courtyard by Marriott Indianapolis South Indianapolis
  • Indianapolis Courtyard by Marriott Indianapolis South Hotel
  • Hotel Courtyard by Marriott Indianapolis South
  • Courtyard by Marriott Indianapolis South Indianapolis
  • Courtyard Marriott Hotel
  • Courtyard Marriott
  • Courtyard by Marriott Indianapolis South Hotel
  • Courtyard by Marriott Indianapolis South Indianapolis
  • Courtyard by Marriott Indianapolis South Hotel Indianapolis

You should know

  • Pool access available from 6 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.