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Springhill Suites by Marriott Houston Dwntn/Convention Cntr

2.5-star property
914 Dallas Street, Houston, TX 1-855-201-7819
4.2 out of 5
Very good!
See all 19 travelocity Reviews

"Cleanliness. Courteous staff. " More

By a verified traveler on Fri 04 Nov 2022

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Hotel Description

Hotel near Toyota Center in Houston

City center stay

Within a 15-minute walk of this Downtown Houston hotel, you'll find Toyota Center and George R. Brown Convention Center. Downtown Aquarium and Minute Maid Park are also within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the free continental breakfast each morning.

Studio, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Apr 9 - Apr 10

Studio, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Springhill Suites by Marriott Houston Dwntn/Convention Cntr ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Everyone (8) Couples (1) Family (6)
5 out of 5
Cleanliness. Courteous staff.

Posted by on Nov 4, 2022

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Comment from Hotel Management

Nov 4, 2022 by Customer Service

Thank you for sharing this glowing review, Barbara!We are delighted to hear about your experience at SpringHill Suites Houston Downtown/Convention Center! We truly appreciate your kind words regarding our cleanliness and friendly team. It's wonderful that you felt valued by each member of our top-notch staff. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging.We'd love to share another positive, fun experience with you in the future.

5 out of 5
My family and I had a great stay!! We chose this hotel for the rate, the reviews and the location. We came to Houston to watch the Yankees play the Astros. We highly recommend this hotel and we will definitely use them again when we are in the Houston area. We would like to acknowledge a front desk clerk, her name is Deja. She was kind and helpful from the moment we arrived. She was very knowledgeable about Houston. She helped us with travel to Minite Maid Park and she helped us with understanding the local Metro train. She made our trip and stay so much better!! Thanks again Deja!!

Posted by on Jul 24, 2022

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1 out of 5

Posted by , from Crowley on Apr 11, 2022

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5 out of 5

Posted by on Nov 6, 2021

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3 out of 5
CHECK IN WAS VERY BUSY TOOK FOREVER FOR VALET TO GET CARS, ON ARRIVAL AND ON DEPARTURE. TV DID NOT WORK. BOTH TVS IN ROOM SAID NO SIGNAL AND THERE WERE LIGHTS ABOVE BED THAT DID NOT WORK.

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 26, 2021 by Customer Service

We appreciate the feedback, vanessa. It's unfortunate your time with us was less than perfect. We're always looking into feedback to continue to grow our establishment. We'll be sure to address your concerns with the appropriate members of our team moving forward to help us to improve for the future. We do hope you allow us the opportunity to share a more positive experience with you soon.

4 out of 5

Posted by on Sep 18, 2021

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5 out of 5
Check-in was quick and hassle-free!

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 7, 2021 by Customer Service

Thank you for the fantastic rating, Bella! It's outstanding you had such a wonderful experience at SpringHill Suites Houston Downtown/Convention Center. We care about the satisfaction of our guests. We can't wait to see you again soon! Have a lovely day!

5 out of 5
the employees.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 21, 2021 by Customer Service

Thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at SpringHill Suites Houston Downtown/Convention Center!

4 out of 5
Very nice room very comfortable Would be nice if there was a restaurant inside the hotel

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 8, 2021 by Customer Service

Thank you for taking the time to share your review with us. We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team. We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day!

4 out of 5
It’s was a good stay

Posted by on May 4, 2021

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Comment from Hotel Management

May 4, 2021 by Customer Service

Thank you for the 4/5 rating! We are excited to see that you had an enjoyable experience at SpringHill Suites Houston Downtown/Convention Center. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay! Have a beautiful day!

About the Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Location 914 Dallas Street, Houston, TX 77002

Property Features

Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A business center and a meeting room are available. Event space at this hotel measures 2112 square feet (196 square meters) and includes conference space. The business-friendly Springhill Suites by Marriott Houston Dwntn/Convention Cntr also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. Smoking is allowed in designated areas at this Houston hotel.

  • 167 guestrooms or units
  • 14 levels
  • 2112 sq ft of conference space
  • 196 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Houston Station (3.1 km / 1.9 mi)
  • Metro station: Main Street Square Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers 167 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Springhill Suites Houston Downtown/Convention Center Hotel
  • Springhill Suites Downtown/Convention Center Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.