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4.2 out of 5

"CHECK IN WAS VERY BUSY TOOK FOREVER FOR VALET TO GET CARS, ON ARRIVAL AND ON DEPARTURE. TV DID NOT WORK. BOTH TVS IN ROOM SAID NO SIGNAL AND THERE WER ... " More

By a verified traveler on Mon 25 Oct 2021

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Hotel Description

Hotel near Discovery Green in Houston

City center stay

Within a 10-minute walk of this Downtown Houston hotel, you'll find House of Blues Houston and Discovery Green. Toyota Center and George R. Brown Convention Center are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Traveling on business? Take advantage of the business center, laundry service, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

Free WiFi, sofa beds

The 167 soundproofed guestrooms offer free WiFi and sofa beds. LCD TVs come with satellite channels, and other amenities include sitting areas and refrigerators.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$117* Per night/room Jan 27 - Jan 28

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Springhill Suites by Marriott Houston Dwntn/Convention Cntr ratings based on 15 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Everyone (6) Couples (1) Family (5)
3 out of 5
CHECK IN WAS VERY BUSY TOOK FOREVER FOR VALET TO GET CARS, ON ARRIVAL AND ON DEPARTURE. TV DID NOT WORK. BOTH TVS IN ROOM SAID NO SIGNAL AND THERE WERE LIGHTS ABOVE BED THAT DID NOT WORK.

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 26, 2021 by Customer Service

We appreciate the feedback, vanessa. It's unfortunate your time with us was less than perfect. We're always looking into feedback to continue to grow our establishment. We'll be sure to address your concerns with the appropriate members of our team moving forward to help us to improve for the future. We do hope you allow us the opportunity to share a more positive experience with you soon.

4 out of 5

Posted by on Sep 18, 2021

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5 out of 5
Check-in was quick and hassle-free!

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 7, 2021 by Customer Service

Thank you for the fantastic rating, Bella! It's outstanding you had such a wonderful experience at SpringHill Suites Houston Downtown/Convention Center. We care about the satisfaction of our guests. We can't wait to see you again soon! Have a lovely day!

5 out of 5
the employees.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 21, 2021 by Customer Service

Thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at SpringHill Suites Houston Downtown/Convention Center!

4 out of 5
Very nice room very comfortable Would be nice if there was a restaurant inside the hotel

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 8, 2021 by Customer Service

Thank you for taking the time to share your review with us. We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team. We're looking forward to sharing an even more pleasant experience with you soon. Thank you again and have a wonderful day!

4 out of 5
It’s was a good stay

Posted by on May 4, 2021

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Comment from Hotel Management

May 4, 2021 by Customer Service

Thank you for the 4/5 rating! We are excited to see that you had an enjoyable experience at SpringHill Suites Houston Downtown/Convention Center. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay! Have a beautiful day!

5 out of 5
I loved the room we stayed in. It’s was newly remodeled and bright. Great city view of downtown. Amazing bathroom. Only thing that sucks is that there is no parking at the hotel only valet and it’s pretty pricing but that’s a given in a big busy city!

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 14, 2021 by Customer Service

Thank you for taking the time to leave this wonderful review! We're so glad to hear that you had a positive stay with us at SpringHill Suites Houston Downtown/Convention Center! We're also thrilled that you loved our central location so much! We'd love to see you again soon so we can share an even more enjoyable experience with you. Have a lovely day!

4 out of 5

Posted by on Apr 1, 2021

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Comment from Hotel Management

Apr 12, 2021 by Customer Service

Thank you for sharing your thoughts with us! It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to SpringHill Suites Houston Downtown/Convention Center. Thank you and have a lovely day!

5 out of 5

Posted by on Mar 29, 2021

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Comment from Hotel Management

Apr 8, 2021 by Customer Service

Thank you for the amazing rating! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at SpringHill Suites Houston Downtown/Convention Center soon! Thanks again and have a fantastic day!

5 out of 5
Loved the location...center of downtown No problem getting around

Posted by on Feb 20, 2021

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Comment from Hotel Management

Feb 21, 2021 by Customer Service

Thanks for the fantastic review! We're happy you enjoyed your time with us so much at SpringHill Suites Houston Downtown/Convention Center! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions. We look forward to hosting you again soon! Have an amazing day!

About the Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Location 914 Dallas Street, Houston, TX 77002

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 2112 square feet (196 square meters) and includes conference space. The business-friendly Springhill Suites by Marriott Houston Dwntn/Convention Cntr also features a 24-hour fitness center, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. Smoking is allowed in designated areas at this Houston hotel.

  • 167 guestrooms or units
  • 14 levels
  • 2112 sq ft of conference space
  • 196 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Houston Station (2.1 km / 1.3 mi)
  • Metro station: Main Street Square Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers 167 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Springhill Suites Houston Downtown/Convention Center Hotel
  • Springhill Suites Downtown/Convention Center Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.