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The Westin Oaks Houston at the Galleria

4.0 star property
4-star eco-certified hotel near Gerald D. Hines Waterwall Park, connected to a shopping center

Choose dates to view prices

Photo gallery for The Westin Oaks Houston at the Galleria

Meeting facility
Point of interest
Reception
55-inch flat-screen TV with cable channels, Smart TV, pay movies
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

View in a map
5011 Westheimer Road, Houston, TX, 77056
  • Place, The Galleria
    ‪1 min walk‬
  • Place, River Oaks District
    ‪10 min walk‬
  • Place, Highland Village
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds

8.8 out of 10
Excellent
(28 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed, Corner

55-inch flat-screen TV with cable channels, Smart TV, pay movies

Executive Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Multiple Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, Multiple Beds (Mobility Accessible, Tub)

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Traditional Room, Multiple Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Traditional Room, Multiple Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Houston

The Galleria stay.Within a 15-minute walk of this The Galleria hotel, you'll find Gerald D. Hines Waterwall Park and River Oaks District. Highland Village and Uptown Park are also within 2 miles (3 km).

What's nearby

  • The Galleria - 1 min walk - 0.0 miles
  • Gerald D. Hines Waterwall Park - 7 min walk - 0.4 miles
  • River Oaks District - 10 min walk - 0.6 miles
  • Memorial Park - 2 min drive - 1.7 miles
  • Highland Village - 2 min drive - 1.4 miles

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 28 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪The Cheesecake Factory - ‬1 min walk
  • ‪Del Frisco's Double Eagle Steakhouse - ‬2 min walk
  • ‪Joey Uptown - ‬1 min walk
  • ‪Grand Lux Cafe - ‬4 min walk

About this property

The Westin Oaks Houston at the Galleria

4-star eco-certified hotel near Gerald D. Hines Waterwall Park, connected to a shopping center
The Westin Oaks Houston at the Galleria offers its guests an outdoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 25304 square feet (2351 square meters) and includes conference space. The eco-certified The Westin Oaks Houston at the Galleria also features gift shops/newsstands, a garden, and concierge services. Self parking is free.

This 4-star Houston hotel is smoke free.

  • 406 guestrooms or units
  • 21 levels
  • 25304 sq ft of conference space
  • 2351 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Westin Oaks Houston at the Galleria offers 406 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Total with taxes and fees
The Westin Galleria Houston

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 18.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (USD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Designer stores
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.25 per accommodation, per night
  • Service fee: 0.61 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30.00 per person
  • Fee for in-room wireless internet: USD 18.95 per day (rates may vary)
  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Hotel Houston

Frequently asked questions

How close is The Westin Oaks Houston at the Galleria to the airport?

The Westin Oaks Houston at the Galleria is 18.2 mi (34-min drive) away from the Houston William Hobby Airport (HOU) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Oaks Houston at the Galleria?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at The Westin Oaks Houston at the Galleria on Oct 7, 2025 start from $296.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Oaks Houston at the Galleria have an airport shuttle?

Airport shuttle services are not available at The Westin Oaks Houston at the Galleria.

Does The Westin Oaks Houston at the Galleria offer free breakfast?

Free breakfast isn’t provided at The Westin Oaks Houston at the Galleria, but full breakfast is offered for a fee of USD 30.00 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at The Westin Oaks Houston at the Galleria?

No, there is no casino at this hotel.

What time is check-in at The Westin Oaks Houston at the Galleria?

Check-in start time: 3 PM; Check-in end time: 2:30 AM.

Is there free parking at The Westin Oaks Houston at the Galleria?

This hotel offers free self parking. Valet parking is available for USD 58.00 per night.

Does The Westin Oaks Houston at the Galleria have a pool?

The Westin Oaks Houston at the Galleria features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10 PM.

Does The Westin Oaks Houston at the Galleria have a restaurant?

The Westin Oaks Houston at the Galleria is home to Street Level Lobby Bar, which features happy hour.

Does The Westin Oaks Houston at the Galleria have a spa?

There are no spa services available at this hotel.

How close is The Westin Oaks Houston at the Galleria to downtown Houston?

The Westin Oaks Houston at the Galleria is 5.9 mi away from Houston.

Reviews

The Westin Oaks Houston at the Galleria Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 717 out of 1015 reviews
Rating 8 - Good. 171 out of 1015 reviews
Rating 6 - Okay. 57 out of 1015 reviews
Rating 4 - Poor. 37 out of 1015 reviews
Rating 2 - Terrible. 33 out of 1015 reviews

Reviews

10/10 Excellent

ALFREDO, MEXICO CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable place because the hotel is in a big shopping mall and has restaurantes around
Stayed 2 nights in Sep 2025

10/10 Excellent

JULIE, SAN ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon, Rockwall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

CHRISTOPHER SCOTT

Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Byres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jacqueline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We struggled to find parking next to the hotel since it shared parking with the mall. Staff was also unhelpful when we asked for towels.
Stayed 3 nights in Jun 2025

6/10 Okay

Katia

Liked: Cleanliness, property conditions & facilities, room comfort

Overcharged

I recently stayed at the Westin Oaks Houston and overall, I had a good experience. The hotel is in great condition—modern, clean, and very comfortable. The amenities are solid, and the location is convenient, especially with the Galleria right next door. That said, I did run into a few issues worth noting. I had some packages delivered during my stay, and I wasn’t aware there would be a $10 charge per package, even as a guest with a reservation. In the end, I was charged more than expected (about $65), and when I inquired, the adjustments and deductions weren’t clearly explained, which left me a bit confused. It would be great if the package policy were communicated more clearly and managed more transparently. Another hiccup was with breakfast. Although my reservation didn’t include breakfast, a staff member at the front desk kindly offered me a complimentary breakfast for Friday as an upgrade. Unfortunately, when I arrived at the restaurant, they told me it wasn’t included and I had to pay for it—so that was a bit disappointing and awkward. Lastly, there was a $29 daily charge for amenities like restaurant credit, skating, and museum access, which I wasn’t interested in using. I would have appreciated the option to decline that charge, rather than having it automatically added. Despite these concerns, the hotel itself is beautiful and well-maintained, and the staff was generally helpful and friendly. I just hope they can improve clarity and consistency around charges.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lindsay, Saint Louis

Traveled with group
Liked: Cleanliness, amenities
Very accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Love it all
Stayed 2 nights in Jun 2025

10/10 Excellent

Shehadeh

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2025

8/10 Good

Misha

Good location
Stayed 1 night in May 2025

8/10 Good

Tracy

Stayed 1 night in Jun 2025

10/10 Excellent

Tisha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property. Everyone is friendly and helpful. Everything looks and feels upscale. We loved being connected to the mall. Traffic is bad, which is to be expected in downtown Houston. We left our car parked and took a lyft around town.
Stayed 2 nights in Jun 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice, quiet, and in a good area. Would definitely stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jun 2025

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Our stay was perfect. Suite was spacious and absolutely beautiful. This hotel is pet friendly, so is great for dogs owners, like me. The staff was very kind and welcoming. Valet parking is outstanding, and the valet staff is fast when you request your vehicle. I would definitely stay there again. Highly recommend this great hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Sally

Traveled with partner
Liked: Property conditions & facilities
The room was clean at first glance, but the desk/TV stand was covered in cup rings and Spill marks.
Stayed 1 night in Jun 2025

10/10 Excellent

Morgan, Mcallen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Close to the Galleria
Stayed 2 nights in Mar 2025

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional!
Stayed 2 nights in Jun 2025

10/10 Excellent

Marjorie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff and great service.
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Stayed 2 nights in Jun 2025