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4.3 out of 5

"They had an excellent breakfast for free including build your own omelette. " More

By a verified traveler on Mon 16 Sep 2019

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Hotel Description

3-star aparthotel near Houston Arboretum and Nature Center

Close to airport

Within 6 miles (10 km) of this aparthotel, you'll find Houston Arboretum and Nature Center and Memorial Park. Also within 9 miles (15 km) are Children's Museum of Houston and Karbach Brewing.

Free breakfast

This aparthotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free on-the-go breakfast each morning.

Free Internet, kitchenettes

The 147 apartments feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and LCD TVs with cable channels.

Studio Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$101* Per night/room Dec 5 - Dec 6

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Suite, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

HYATT house Houston/Galleria ratings based on 24 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HYATT house Houston/Galleria

Everyone (10) Couples (2) Family (3)
4 out of 5

Posted by on May 12, 2021

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4 out of 5
They had an excellent breakfast for free including build your own omelette.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 19, 2019 by Team Hyatt

We love that you enjoyed our breakfast! Hopefully we will get to host you again in the near future!

3 out of 5
Liked the location and conditions. Great with room having small kitchen( fridge, sink, dishwasher, coffee maker). Free breakfast. The bad thing was it ended up being a party hotel by nightfall, loud neighboring rooms banging around until about 3ish in the morning.

Posted by on Aug 26, 2019

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Comment from Hotel Management

Sep 14, 2019 by Team Hyatt

Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you a five star experience.

5 out of 5

Posted by on Apr 25, 2019

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Comment from Hotel Management

Apr 30, 2019 by Sales Coordinator

Thank you for staying with us! We appreciate your feedback! We would be happy to host you on your next visit to Houston.

5 out of 5
Everything was very clean no complaints staff was good and met all our needs

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 14, 2019 by Sales Coordinator

Thank you for staying with us! We appreciate your feedback!

5 out of 5

Posted by on Feb 15, 2019

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Comment from Hotel Management

Apr 1, 2019 by Sales Coordinator

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Great location and quick access to attractions

Hotel was located close to the Galerria and NRG stadium. Was able to get in and out easily. Enjoyed the stay.

Posted by , from mission tx on Jun 13, 2017

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Comment from Hotel Management

Jun 15, 2017 by General Manager

Josh, Thank you for your great review. We are glad that you enjoyed your stay and the location. We appreciate your business and look forward to your return.

5 out of 5

Will return in the future

Awesome and polite staff. Nice and clean grounds. Lovely place to stay.

Posted by , from P on May 5, 2017

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Comment from Hotel Management

May 8, 2017 by General Manager

Guranell, Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!

2 out of 5

Appearance of hotel not very good

Pros: The only thing that I like was the space of the room
Cons: all the above mentioned
Location: is not easy to find the hotel
The hotel is not what the website shows I was charged of $16.00 USD for the parking The parking is very old and not clean The reception and the restaurant bar are far from the rooms Definitely I would not recommend this hotel

Posted by , from California on Apr 6, 2017

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Comment from Hotel Management

May 16, 2017 by Gina L.

Helo Ale, Thank you for taking the time to review our hotel. I apologize for the issues you experienced at our hotel. We take pride in our cleanliness of the hotel and our service we provide to our customers. We fell short with your experience, but please know that your comments have been shared with the appropriate members of our management team and will be addressed. Now that we know what we've done wrong we can fix it and ensure that your next stay with us exceeds your expectations.

4 out of 5

Wonderful Room and Location-High Parking Prices

Cons: Lower the parking garage rate or have it included for the guest. It was higher than most in the area.
We truly enjoyed our experience at the Hyatt. All of the staff was very friendly and helpful. The room was exactly what we wanted and was very comfortable. It was close to the events we were going to. The only downside to this hotel is the parking garage prices. It was $16 a night to park my car in the garage. There is no other place to park on the hotel grounds. Other than that, we really loved our stay.

Posted by , from Richmond, TX on Nov 2, 2015

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About the HYATT house Houston/Galleria

Location 3440 Sage Rd, Houston, TX 77056

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

HYATT house Houston/Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly HYATT house Houston/Galleria. For a fee, parking is available. This 3-star Houston aparthotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Dining venue
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

HYATT house Houston/Galleria offers 147 accommodations with DVD players and laptop-compatible safes. Accommodations offer separate living rooms. Select Comfort beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Living room
  • Select Comfort beds
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM. The aparthotel hosts a free manager's reception on select days.

HYATT house Houston/Galleria has a restaurant on site.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per week (maximum USD 250 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (WHO); COVID-19 Guidelines (CDC); Ecolab (3rd party expert - Global); GBAC STAR Facility Accreditation (global expert).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Car not required
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • .604 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 19 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation, per week (maximum USD 250 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Houston/Galleria
  • HYATT house Houston/Galleria Aparthotel
  • HYATT house Houston/Galleria Aparthotel Houston
  • HYATT house Houston/Galleria Houston
  • Houston Summerfield Suites
  • Hyatt Summerfield Suites Houston / Galleria Hotel Houston
  • Hyatt Houston Galleria
  • HYATT house HoustonGalleria H
  • Hyatt House Houston Galleria
  • HYATT house Houston/Galleria Houston
  • HYATT house Houston/Galleria Aparthotel
  • HYATT house Houston/Galleria Aparthotel Houston

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.