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 Houston • 1 Room
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Sonesta ES Suites Houston Galleria

3-star property
5190 Hidalgo St, Houston, TX 1-855-201-7819
4.6 out of 5
Exceptional!
See all 13 travelocity Reviews

"The room smell like cigarette smoke. But the young lady downstairs was nice enough to move us to a different room " More

By a verified traveler on Wed 06 Oct 2021

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Hotel Description

3-star aparthotel in The Galleria

In Houston

At this The Galleria aparthotel, you'll be within a 5-minute walk of Richmond Avenue and Westheimer Rd. Gerald D. Hines Waterwall Park and Williams Tower are also within half a mile (1 km).

Free perks

This aparthotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, kitchens

The 93 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. LCD TVs come with satellite channels, and other amenities include free WiFi and washers/dryers.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Nov 1 - Nov 2

Suite, 1 Bedroom

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sonesta ES Suites Houston Galleria ratings based on 13 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta ES Suites Houston Galleria

Everyone (6) Couples (2) Family (2)
4 out of 5
The room smell like cigarette smoke. But the young lady downstairs was nice enough to move us to a different room

Posted by on Oct 6, 2021

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4 out of 5
The rooms were very clean and the staff was friendly and helpful. We would stay here again. Some of the furniture needs updating

Posted by on Feb 11, 2021

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Comment from Hotel Management

Feb 20, 2021 by Tina Castillo - AGM

Thank you for your feedback. We are aware of the issue and working hard to make your next experience a better one. Please come back and see us again soon!

5 out of 5
Property’s location was spot on! We were within walking distance to many restaurants and the mall was right next door! We will be booking again.

Posted by on Jan 6, 2020

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5 out of 5
Convenient location. Free parking. Clean rooms. Good breakfast.

Posted by on Oct 7, 2019

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5 out of 5
Great Hotel. Breakfast was good and parking is free. Room was nice and clean. Many things to do within walking distance from the hotel. Would stay here again.

Posted by , from Oklahoma on Apr 21, 2019

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5 out of 5
I liked the amenities of the suite, enjoyed the continental breakfast it was a great selection and the location was great.

Posted by on Jan 21, 2019

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4 out of 5
IT WAS A VERY CLEAN MODERATE HOTEL!! NO FRILLS HERE BUT YOUR VERY GOOD BASIC ONES. MY COFFEE POT DID NOT WORK IN THE ROOM.

Posted by on Jan 21, 2018

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5 out of 5

Nice hotel

Loved the hotel, outside of the remodeling. Very convenient to surrounding areas, and the breakfast was outstanding. Will recommend this hotel to others.

Posted by on Jun 26, 2016

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5 out of 5

Very Nice Hotel by the Galleria

Pros: I loved everything about this hotel.
Cons: letting customers know beforehand that you're undergoing renovations.
Location: Galleria, shopping, restaurants
Although part of the hotel is undergoing renovations, I was very surprised I hadn't heard of Sonesta Suites before. The room was very comfortable and the amenities are perfect for the business traveler. I would definitely recommend it! Free Parking, Free Wifi, Free continental breakfast were all included. It's located right by the Galleria so plenty to offer in the area as far as shopping goes.

Posted by , from Garland, TX on May 10, 2016

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5 out of 5

Very accommodating hotel

Pros: The relaxed atmosphere, yet everything worked and issues were solved promptly
Cons: The way the fire alarm goes off in the main floor. Too loud, for a couple of pieces of burnt toast! the sound itself could at least stop after a bit.
Location: The Galleria, Memorial Park.
Had reserved for a 6 night stay, but then my husband had to catch up with me and my daughter. Front desk was extremely helpful in moving us into a bigger room and very supportive and sympathetic about the situation. Very well kept and clean hotel. Excellent for more than a couple of nights.

Posted by on Nov 3, 2015

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About the Sonesta ES Suites Houston Galleria

Location 5190 Hidalgo St, Houston, TX 77056

Property Features

Sonesta ES Suites Houston Galleria offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. You'll find a business center on site. The business-friendly Sonesta ES Suites Houston Galleria also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 3-star Houston aparthotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sonesta ES Suites Houston Galleria offers 93 accommodations with washers/dryers and laptop-compatible safes. LCD televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Houston aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • LCD television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM. The aparthotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sonesta ES Houston Galleria
  • Sonesta ES Suites Houston Galleria Aparthotel
  • Sonesta ES Suites Aparthotel Houston Galleria
  • Sonesta ES Suites Houston Galleria
  • Sonesta Houston Galleria
  • Sonesta Suites Houston Galleria
  • Staybridge Suites Houston-Near The Galleria Hotel Houston
  • Sonesta ES Suites Houston Gal
  • Sonesta ES Suites Houston Galleria Houston
  • Sonesta ES Suites Houston Galleria Aparthotel
  • Sonesta ES Suites Houston Galleria Aparthotel Houston

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.