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4.1 out of 5

"Excellent hot breakfast. Good clean room " More

By a verified traveler on Fri 04 Feb 2022

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Hotel Description

Hotel near Toyota Center in Houston

Heart of Houston

Within a 10-minute walk of this Downtown Houston hotel, you'll find Toyota Center and George R. Brown Convention Center. Minute Maid Park and Downtown Aquarium are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$135* Per night/room Feb 12 - Feb 13

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

Everyone (6) Family (3)
1 out of 5
When we checked in they could not provide us with a crib for our infant. The elevator was also broken which made it difficult to get to the 3rd floor with a stroller. The bathtub/shower was disgusting. The door to the fridge wouldn’t close. We also asked to check out early and were not allowed.

Posted by , from EDEN PRAIRIE on Nov 8, 2022

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Comment from Hotel Management

Nov 18, 2022 by Guest Services Manager

Thank you for choosing our hotel in Houston. Please accept my sincere apologies for the problems you found during your stay. Regrettably, we have just a few cribs to give all our valuable guest and when you requested it, we didn't have any more available. I kindly suggest you that when you have any problem during your stay, pls inform the front desk to assist you immediately (move you to another room, etc).Guest Services Mananger

5 out of 5

Posted by on May 30, 2022

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5 out of 5
Excellent hot breakfast. Good clean room

Posted by on Feb 4, 2022

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5 out of 5
free parking

Posted by , from Victoria on Aug 29, 2021

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5 out of 5

Posted by on Jul 27, 2021

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3 out of 5
Property said there was a guest laundry on site. There is not. TV did not work in first room so needed to change rooms. Keys stopped working on our third day for no reason.

Posted by on Jul 24, 2021

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5 out of 5

Posted by on May 5, 2021

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3 out of 5

Posted by on May 2, 2021

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1 out of 5
The room smelled of stale smoke and mildew. The fold out bed is missing most springs, mattress fell through the frame and was unfit for my 80 pound daughter to sleep on. Folded back into a couch it would not support weight without sinking. Carpet and furniture had stains. Overall the worst hotel experience to date. Key cards or locks appear to be worn out, it takes several minutes of wiggling to unlock door

Posted by on Apr 13, 2021

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4 out of 5
Property was nice and very clean but my bathroom door didn’t shut in my room. Had to lift it and push in hard to shut it. Otherwise our stay was really nice!

Posted by on Jun 2, 2020

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About the Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel

Location 1810 Bell St, Houston, TX 77003

Property Features

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel. Limited free parking is available on a first-come, first-served basis. This Houston hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Houston Station (3.6 km / 2.2 mi)
  • Metro station: Convention District Station (0.9 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr, an IHG Hotel offers 112 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Holiday Inn Express Hotel Houston-Downtown Conv Ctr
  • Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

You should know

  • Pool access available from 6:00 AM to 11 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.