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"I had a great stay at the hotel. There was a slight smoke smell but I am sure it was from previous vacationer. Hotel staff was friendly. The execut ... " More

By a verified traveler on Tue 13 Mar 2018

Hotel Description

4-star guestrooms with free WiFi

In Houston

Stay at this Houston hotel and you'll be within half a mile (1 km) of Harwin Drive Shopping District and 2 miles (3 km) of Houston Baptist University. Richmond Avenue and Westheimer Rd are also within 3 miles (5 km).

Free shuttle, parking

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free Internet, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 292 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. IPod docks, room service, and premium bedding are also available.

2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$72* Per night/room Nov 22 - Nov 23

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Houston Galleria Area ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Houston Galleria Area

Everyone (17) Business (1) Family (4)
5 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by HotelMgmt

Your five-star rating means everything to us, thank you! We look forward to welcoming you back.

5 out of 5
Didnt like the guy at the bar who served Very unpleasant but otherwise. I am please and will visit again

Posted by on Oct 20, 2019

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3 out of 5

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by HotelMgmt

Thank you for visiting, we hope to welcome you back to improve your experience.

4 out of 5

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 26, 2019 by HotelMgmt

Thank you for rating us so highly. We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

5 out of 5

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 2, 2019 by HotelMgmt

We love to hear from our guests, and just thrilled you had a great time. Thank you and come back soon!

3 out of 5
Hotel faces interstate and is very loud if your room faces interstate. Room is dated but clean. Hotel towels are scratchy and hard. Lobby area appears to be remodeled and staff is friendly and helpful.

Posted by on Apr 11, 2019

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Comment from Hotel Management

Apr 12, 2019 by HotelMgmt

Thank you for taking a moment to share your review. I'm pleased you found our staff friendly and accommodating, but disappointed to hear other aspects of your stay fell short of your expectations. We strive to provide a satisfying, first-class experience and hope you will give us another chance to change your impression of us!

4 out of 5
Everything was clean and staff was very kind. The only problem that I had was a major leak in the lobby and construction areas in the hotel that was sore on the eyes. Overall our stay was really nice.

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 8, 2019 by HotelMgmt

Thank you for taking a moment to share your review of the Hilton Houston Galleria Area. We’re glad to hear you were impressed by our customer service and that your overall stay was satisfactory. We do apologize for the issue and appreciate your understanding of the situation. It is my hope you will give us an opportunity to welcome you back for a completely satisfying experience!

4 out of 5

Posted by on Feb 16, 2019

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2 out of 5
Wait time to get checked in was ridiculous. The one staff was too busy taking care of a customers every need via phone. Making us wait until she was done. A/C in room would not turn on properly nor cool to temp set. Iron was outdated and looked as if it once exploded or something. Breakfast had to be the worse I’ve ever experienced. Minimal choices on buffet counter. Biscuits were hard as a rock. No pancakes to be found either. Definitely not worth the price they charge for breakfast. Coffee was about the only thing good about my breakfast experience. Not at all pleased and won’t be staying again.

Posted by on Dec 29, 2018

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4 out of 5

Great Stay - Executive Floor

Pros: loved the Executive lounge and access to beverages (adult and family friendly). Breakfast was convenient even though it was limited.
Cons: The website lists that the breakfast buffet was included in the cost but it is not. I would have chosen a different option had I known this ahead.
Location: good location. we went to a Main Event nearby for a night of drinks and bowling.
I had a great stay at the hotel. There was a slight smoke smell but I am sure it was from previous vacationer. Hotel staff was friendly. The executive floor was wonderful and so convenient. Worth the little extra for this floor if you are staying M-F. Not so much if you are there on the weekend, unless you just like the extra room. Also since the lounge is closed on the weekend we did not have an option for breakfast that day. The website says that the breakfast is included with the cost of the room but it is not. I did not know this until I checked in. The free breakfast buffet was one of the reasons I chose this hotel. Since the lounge was closed on the weekend our breakfast option was to pay the $16+ each for the hotel buffet (which was more than we were willing to pay). I wish the website was updated to reflect that the breakfast buffet is not included or offer it as an option for those that pay for the Executive Suite. Also it shows that they offer a shuttle to the George R Brown convention center but they do not. I had to pay $24 extra a day to park near the convention center since I did not have the shuttle option.

Posted by , from Fort Worth, TX on Mar 13, 2018

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About the Hilton Houston Galleria Area

Location 6780 Southwest Freeway, Houston, TX 77074

Property Features

Hilton Houston Galleria Area offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 13000 square feet (1208 square meters) and includes a conference center. The business-friendly Hilton Houston Galleria Area also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. An area shuttle within 3 mi and a shopping center shuttle are free. Free self parking is available. This 4-star Houston hotel is smoke free.

  • 292 guestrooms or units
  • 13 levels
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1979
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Houston, TX (IAH-George Bush Intercontinental) (48.6 km / 30.2 mi)
  • Property shuttles: Free area shuttle within 3 mi and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Hilton Houston Galleria Area offers 292 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Veranda Kitchen & Bar - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.95 for adults and USD 12.95 for children (approximately)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Houston Southwest
  • Hilton Houston Galleria Area Hotel
  • Houston Southwest Hilton
  • Hilton Houston Southwest Hotel Houston
  • Houston Hilton
  • Hilton Houston Southwest Hotel
  • Hilton Houston Galleria Area Houston
  • Hilton Houston Galleria Area Hotel Houston

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Houston-Hotels-Hilton-Houston-Galleria-Area.h25418-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.