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Hampton Inn Houston-Willowbrook Mall

Property class: 2.5
Hotel near Willowbrook Mall in Houston

Choose dates to view prices

Photo gallery for Hampton Inn Houston-Willowbrook Mall

Exterior
Snack bar
In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
7645 West FM 1960, Houston, TX, 77070
  • Place, Willowbrook Mall
    ‪2 min walk‬
  • Place, Houston Methodist Willowbrook Hospital
    ‪8 min walk‬
  • Place, Aerodrome
    ‪12 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(19 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Standard King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard King Bed

7.6 out of 10
Good
(18 reviews)
  • Sleeps 3
  • 1 King Bed

King Study With Sofabed-Non Smoking

  • Sleeps 5

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

Two Queen Accessible with Tub - Non-Smoking

  • Sleeps 5

Mobility Accessible King Room with Roll in Shower

  • Sleeps 3

1 King Mobility Access With Tub Nonsmoking

  • Sleeps 3

One King Bed Room With Mobility Accessible Tub And Sofabed-Non-Smoking

  • Sleeps 5

King Room-Non-Smoking

  • Sleeps 3

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Homewood Suites by Hilton Houston - Willowbrook Mall

Willowbrook
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 431 reviews
$92 nightly
The price is $107
May 17 - May 18
Total with taxes and fees
Homewood Suites by Hilton Houston - Willowbrook Mall

About the neighborhood

Houston

Willowbrook stay.Within a 15-minute walk of this Willowbrook hotel, you'll find Willowbrook Mall and Houston Methodist Willowbrook Hospital. Also, Aerodrome is within 2 miles (3 km) and Sam Houston Race Park is within 6 miles (10 km).

What's nearby

  • Willowbrook Mall - 2 min walk - 0.1 miles
  • Houston Methodist Willowbrook Hospital - 8 min walk - 0.5 miles
  • Aerodrome - 12 min walk - 0.7 miles
  • Mountasia Houston - 12 min walk - 0.7 miles
  • Bowlero Willowbrook - 3 min drive - 2.1 miles

Getting around

  • Houston Station - 28 min drive
  • George Bush Intercontinental Airport (IAH) - 33 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Food Court (Willowbrook Mall) - ‬14 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Portillo's - ‬7 min walk

About this property

Hampton Inn Houston-Willowbrook Mall

Hotel near Willowbrook Mall in Houston
Hampton Inn Houston-Willowbrook Mall offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Hampton Inn Houston-Willowbrook Mall also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Houston hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hampton Inn Houston-Willowbrook Mall offers 74 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG
Houston
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 1,006 reviews
$114 nightly
The price is $131
May 4 - May 5
Total with taxes and fees
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston

Frequently asked questions

How close is Hampton Inn Houston-Willowbrook Mall to the airport?

Hampton Inn Houston-Willowbrook Mall is 17.8 mi (33-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn Houston-Willowbrook Mall?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn Houston-Willowbrook Mall on May 15, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn Houston-Willowbrook Mall have an airport shuttle?

Airport shuttle services are not available at Hampton Inn Houston-Willowbrook Mall.

Does Hampton Inn Houston-Willowbrook Mall offer free breakfast?

Hampton Inn Houston-Willowbrook Mall offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Hampton Inn Houston-Willowbrook Mall?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn Houston-Willowbrook Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hampton Inn Houston-Willowbrook Mall?

This hotel offers free self parking.

Does Hampton Inn Houston-Willowbrook Mall have a pool?

Hampton Inn Houston-Willowbrook Mall features an indoor pool.

Does Hampton Inn Houston-Willowbrook Mall have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn Houston-Willowbrook Mall to downtown Houston?

Hampton Inn Houston-Willowbrook Mall is 17.6 mi away from Houston.

Hampton Inn Houston-Willowbrook Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 332 out of 629 reviews
Rating 8 - Good. 163 out of 629 reviews
Rating 6 - Okay. 54 out of 629 reviews
Rating 4 - Poor. 43 out of 629 reviews
Rating 2 - Terrible. 37 out of 629 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Amanda

Business traveler
Disliked: Cleanliness, amenities
Hotel was under construction.. tarps hanging everywhere, strong paint smell.. we were not told until AFTER we checked in. Random construction supplies laying around.. bathroom door would not close.
Stayed 1 night in Jan 2026

8/10 Good

Tiffany

Liked: Staff & service
Easy check in the staff was great.
Stayed 1 night in Jan 2026

8/10 Good

Priscilla

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Dec 2025

8/10 Good

Herminia

Stayed 1 night in Nov 2025

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities
212
Stayed 7 nights in Dec 2025

4/10 Poor

Jerrica

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Many shops nearby
Stayed 4 nights in Dec 2025

2/10 Terrible

Michael

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Worst motel i have stayed in.
Stayed 1 night in Dec 2025

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room that i reserved was not available..had to get another room that was 40 dollars more.. the shower was broken... just was not a pleasant experience at all...
Stayed 1 night in Dec 2025

2/10 Terrible

Alice, boerne

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived at 10:30 on our arrival date we were greeted with a hotel and lobby in disarray. The night clerk informed us that the hotel was being renovated and that elevators are not working. I personally have Chronic DVT pain and husband with right ankle injuries after 10 surgeries and a torn meniscus in his left knee. We had traveled 4 hours and were exhausted. We decided that we were to exhausted to track down another hotel at that time. We were exhausted, hungry and could not go any more that night. We had already paid in full online and were Not told that we could be fully refunded. (I learned we could have been refunded on Sat night we could have been refunded). So for 2 days we both struggled going up and down stairs walking our service animals and general entry and exiting. Why was it not disclosed that they are in a remodeling period and elevators are down and a full noise remodel is in full swing.
Stayed 2 nights in Nov 2025

4/10 Poor

renee

Stayed 1 night in Nov 2025

10/10 Excellent

Glenn

Clean
Stayed 1 night in Oct 2025

6/10 Okay

billie, beaumont

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The check-in process was fast, with excellent customer service. The property is under construction so the hallways reflect that. I did not expect the room to look so tired and dirty. The carpet was dirty so I was afraid to walk on it without having my feet covered. The covers on the bed were wrinkled and thrown together. There is a restaurant that plays loud music near by so be mindful of that if you’re looking for a good night sleep. The breakfast was ok. The quality of the food could have been better. Due to the construction and dirty room. I would not recommend this property at this time. There are better hotels nearby.
Stayed 1 night in Nov 2025

2/10 Terrible

Anthony

Stayed 1 night in Nov 2025

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is under renovation and smells very musty. While in our room, the towel holder fell of the wall. There was a water leak the night we arrived & the water was shut off during the day for several hours the next day. I'm surprised they are allowing guests during this extensive of a renovation.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gabby

Stayed 2 nights in Oct 2025

4/10 Poor

SABRINA

Disliked: Cleanliness, property conditions & facilities
Disappointed in this location. Toilet and bathtub both dirty. Shower knob was missing. A/C inoperative in public areas.
Stayed 1 night in Oct 2025

6/10 Okay

Marta

Traveled with family
Liked: Staff & service, room comfort
Hotel looked like it was being renovated not if it was as we didn’t see any workers. Staff was nice and friendly.
Stayed 3 nights in Oct 2025

8/10 Good

RoseAnn, Bossier City

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Did not get extra sheets ir blanket for the foldout bed. I needed 2 beds, got a king with a sofa bed.
Stayed 1 night in Oct 2025

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

Complely run down.l hotel. Not what we were expecting from Marriott. Not clean and not an 8.6 rated excellent. Stay away until rennovated.
Stayed 1 night in Oct 2025

10/10 Excellent

JESUS

Stayed 3 nights in Sep 2025

4/10 Poor

Michael

Stayed 3 nights in Sep 2025

4/10 Poor

Sharon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy motorcycles outside until 3 in the morning. Numbers on clock and thermostat were unreadable. Fan wouldn't stay on so room was hot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alice

Stayed 1 night in May 2025

4/10 Poor

Frances

Disliked: Cleanliness, property conditions & facilities
The hotel lobby area was nice but the room was very moldy and smelled of it. The room need a complete renovation. It’s terrible. I slept in my clothes and didn’t even get in the shower. I will never stay there again. Also the deposit was $100 for 1 night!!
Stayed 1 night in Sep 2025

10/10 Excellent

Priscila

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

3 star hotel

Room was not in it's best condition and room smelled like humidity. pillows were paper thin.
Stayed 1 night in Sep 2025