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Comfort Suites Houston NW - Vintage Park

2.5-star property
21222 Tomball Pkwy, Houston, TX 1-855-201-7819
4.1 out of 5
Very good!
See all 12 travelocity Reviews

"This property has improved greatly from previous visits. Cleaner, someone manning the front desk. More towels available extra toilet tissue. Everyt ... " More

By a verified traveler on Tue 26 Dec 2023

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Hotel Description

Hotel near Noble Energy in Houston

In shopping district

Within a 15-minute walk of the hotel, you'll find Noble Energy and Vintage Park. Also, HP Campus is within 2 miles (3 km) and Willowbrook Mall is within 6 miles (10 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$71* Per night/room Apr 28 - Apr 29

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Suites Houston NW - Vintage Park ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Houston NW - Vintage Park

Everyone (8) Family (1)
5 out of 5
This property has improved greatly from previous visits. Cleaner, someone manning the front desk. More towels available extra toilet tissue. Everything better organized. The room smelled great always. The staff could be friendlier but at least they were around to help if needed.

Posted by on Dec 26, 2023

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Comment from Hotel Management

Dec 28, 2023 by Manager

Hello Marilyn,Thank you for sharing your feedback with us. We're pleased to hear that you noticed the advancements during your recent stay, such as a cleaner environment, a manned front desk, and better organization. We're also glad that the room smelled great throughout your visit. While we appreciate your comments about the staff, we're glad they were available to assist when needed. We hope to have the opportunity to welcome you back again in the future.

5 out of 5

Posted by on Dec 20, 2023

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Comment from Hotel Management

Dec 22, 2023 by Manager

Hello Ryan,Thank you for choosing our hotel for your recent stay! We're thrilled that you had such a wonderful experience with us. We strive to provide exceptional service and amenities to our guests, and we're glad to hear that we met your expectations. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the near future!

5 out of 5
Great

Posted by on Aug 15, 2023

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Comment from Hotel Management

Aug 16, 2023 by Manager

Hi Jacinta,Thank you for sharing this review, and we welcome you to visit us again anytime!

4 out of 5
Quiet and friendly

Posted by on Apr 16, 2023

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Comment from Hotel Management

Apr 18, 2023 by Manager

Hi Fernando, It's great to hear that you enjoyed our friendly service and quiet/peaceful accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

1 out of 5
My room had no tv service talked to 2 employees with no remedy. No extra toilet tissue 1/2 roll in room. No front desk personnel most of the time. No coffee in lobby except for breakfast, cereal, dry toast no butter, no pastries just waffles. When personnel were available very rude. One door locked could not exit, lucky no fire or any other emergency. In short very poorly run. Used to be a decent place to stay hadn't been there for over a year, things certainly have changed and not for the better.

Posted by on Nov 28, 2022

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Comment from Hotel Management

Nov 30, 2022 by Manager

Hello Marilyn, Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.

4 out of 5

Posted by on Oct 20, 2019

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5 out of 5
I didn't like that in the lobby and breakfast room they had big TVs with Fox "news" and no means to change the channel to a non-propaganda network.

Posted by on May 11, 2019

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5 out of 5
Very convenient and close to the reason why we were there!

Posted by on Jan 28, 2019

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2 out of 5
The bathroom door was broken, the bathroom faucet was not installed in the right position and leaked water all over the counter.

Posted by on Jul 15, 2018

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Comment from Hotel Management

Oct 25, 2018 by Hotel Management

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services.

5 out of 5

Great value, super comfortable beds

Pros: Roomy, comfortable, staff was friendly.
Cons: Carpet had a stain, we could have used more towels our second night.
Location: Not much to do in the area but there is plenty of places to eat.
We missed the free breakfast but I appreciated it was offered. The beds are SUPER comfortable and we even used the pool. The bathrooms are also large. We booked a double room with 2 queens and it was plenty of room for 4 adults. Our room even had a couch and desk. I will definitely use again.

Posted by on Oct 13, 2015

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Comment from Hotel Management

Sep 10, 2016 by Adam

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your visit. We look forward to your next stay.

About the Comfort Suites Houston NW - Vintage Park

Location 21222 Tomball Pkwy, Houston, TX 77070

Property Features

Comfort Suites Houston NW - Vintage Park offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. The business-friendly Comfort Suites Houston NW - Vintage Park also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Houston NW - Vintage Park offers 64 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pillowtop beds
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • 249 Louetta
  • Comfort Suites 249
  • Comfort Suites Hwy 249
  • Comfort Suites Hwy 249 Louetta
  • Comfort Suites Hwy 249 Louetta Hotel
  • Comfort Suites Hwy 249 Louetta Hotel Houston
  • Comfort Suites Hwy 249 Louetta Houston
  • Comfort Suites Louetta
  • Comfort Suites Willowbrook Hotel Houston
  • Comfort Suites Willowbrook Hotel
  • Comfort Suites Willowbrook Houston
  • Comfort Suites Willowbrook
  • Comfort Suites Willowbrook
  • Comfort Suites Houston NW - Vintage Park Hotel
  • Comfort Suites Houston NW - Vintage Park Houston
  • Comfort Suites Houston NW - Vintage Park Hotel Houston

You should know

  • The seasonal pool will open in May and close in September.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.