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Comfort Inn & Suites IAH Bush Airport – East

2.5-star property
7014 Will Clayton Pkwy, Humble, TX 1-855-201-7819
3.3 out of 5
See all 9 travelocity Reviews

"Room was nice and clean. The hotel halls and elevators could use some maintanence and cleaning. Breakfast was disappointing, wouldn’t be my first pick ... " More

By a verified traveler on Fri 24 Sep 2021

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Hotel Description

Hotel near Humble Civic Center in Humble

In Humble

You'll find Humble Civic Center and Deerbrook Mall within 3 miles (5 km) of this hotel. Houston Grand Prix is within 6 miles (10 km) and Golf Club of Houston is within 9 miles (15 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a 24-hour gym on site, and laundry facilities and free newspapers are also offered.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$67* Per night/room Mar 26 - Mar 27

Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn & Suites IAH Bush Airport – East ratings based on 9 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn & Suites IAH Bush Airport – East

Everyone (4) Couples (1) Family (4)
4 out of 5
Room was nice and clean. The hotel halls and elevators could use some maintanence and cleaning. Breakfast was disappointing, wouldn’t be my first pick but I would stay again if I had to.

Posted by on Sep 24, 2021

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Comment from Hotel Management

Sep 24, 2021 by Manager

We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our elevators and also our breakfast. We hope to see you again to deliver you with a 5 star experience.

2 out of 5
The receptionist was great, she worked with what she had. The first room I was assigned wasn't ready. the bed wasn't made. I was quickly given a different room. this room had been used heavily by smokers. my eyes burned when I sat it the room. I had opted for the premium room and the furnishings in the suite looked like my college apartment furnishings. that was decades ago. Again I want to emphasize that the personnel was friendly and generous. The entry was pleasant but the rooms I saw were terrible.

Posted by , from Seattle on Aug 3, 2020

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Comment from Hotel Management

Aug 6, 2020 by Manager

Through feedback like yours we are able to address our weaknesses and to improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and experience the improvements we have made.

4 out of 5
Still renovating I would rate it as average. Staff was very friendly!

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 23, 2020 by Manager

We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our staff and rate. We hope to see you again and that you will be truly impressed with our continued improvements.

4 out of 5
We stayed for one night and left for the airport the next morning. It was a nice room and conveniently located to Houston International. I would stay again.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 3, 2020 by Manager

We appreciate the comments, especially with regards to your opinion of our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

1 out of 5
No heat in room. Front desk addressed the problem by handlng us a blanket. Reserved the shuttle for 5 am however she did not advise we needed to be in lobby 15 minutes early. The 5:30 shuttle tried to kick us off (very rudely) almost missed our flight. Avoid this hotel.

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 11, 2019 by Manager

I am so sorry to hear about the situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

5 out of 5
Friendly staff and large, clean rooms. The location has easy access both in and out. The breakfast gets the day going and helps keep you on schedule.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 19, 2019 by Manager

It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!

4 out of 5

Posted by on Jul 24, 2019

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4 out of 5

Posted by on Jun 29, 2019

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2 out of 5

Posted by on Jun 10, 2019

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About the Comfort Inn & Suites IAH Bush Airport – East

Location 7014 Will Clayton Pkwy, Humble, TX 77338

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites IAH Bush Airport – East. Self parking is free. This Humble hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • 950 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites IAH Bush Airport – East offers 61 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, spring water baths, complimentary toiletries, and hair dryers. This Humble hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Spring water bath
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Comfort Inn & Suites IAH Bush Airport – East offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Suites Hotel Intercontinental East
  • Quality Inn Humble
  • Holiday Inn Express Suites Intercontinental East Hotel Humble
  • Holiday Inn Express Suites Intercontinental East Hotel
  • Holiday Inn Express Suites Intercontinental East Humble
  • Holiday Express Suites Intercontinental East Humble
  • Holiday Express Suites Intercontinental East
  • Quality Humble
  • Quality Inn IAH Bush Airport East
  • Quality IAH Bush Airport East
  • Comfort & Suites Iah Bush –
  • Comfort Inn & Suites IAH Bush Airport – East Hotel
  • Comfort Inn & Suites IAH Bush Airport – East Humble
  • Comfort Inn & Suites IAH Bush Airport – East Hotel Humble

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.