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"Location was good room was clean and staff was helpful " More

By a verified traveler on Sun 04 Dec 2022

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Hotel Description

3-star hotel near Waikiki Beach Walk

Waikiki stay

At this Waikiki hotel, you'll be within a 5-minute walk of Waikiki Beach Walk and International Market Place. Also, Royal Hawaiian Center is within half a mile (1 km) and Honolulu Zoo is within 2 miles (3 km).

Dining, fitness center

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Business travelers can take advantage of the laundry service. There's a gym on site, and laundry facilities and concierge services are also offered.

Room, 1 King Bed, Accessible (Waikiki View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$179* Per night/room Dec 12 - Dec 13

Room, 1 King Bed (Waikiki View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (Waikiki View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Bedroom, Accessible, Kitchenette (Luana Tower, 1 Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Bedroom, Kitchenette (Luana Tower, 1 Queen Bed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Waikiki Malia by Outrigger ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Waikiki Malia by Outrigger

Everyone (11) Couples (7) Family (15)
5 out of 5
Location was good room was clean and staff was helpful

Posted by on Dec 4, 2022

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Comment from Hotel Management

Dec 6, 2022 by Makoto - Guest Service Manager

Aloha and thank you for your 5-star review and taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Mahalo!

1 out of 5
Most staff were pleasant and tried to help but the rooms were not clean when we checked in, though they said they were. We got in really late, asked for clean sheets and towels, was told that they didn't have the key to the linens so we would have to wait till the morning. One bed had glass shards. Luckily we had a few of our own sheets. We reserved a few rooms, each with their own gross issues. 2nd note a pipe busted so our kids moved rooms, or toilet backed up, luckily my hubby's not afraid to unclog a toilet. Rooms look nice at first glance but after a quick check it seems they need more staff to ensure the rooms are properly and adequately sanitzed and cleaned.

Posted by on Sep 26, 2022

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Comment from Hotel Management

Sep 26, 2022 by Suzanne

Aloha Christina,Thank you so much for staying with us!We appreciate your feedback and our sincere apologies for your guest experience. You concerns has been shared with our management team for improvement. Again, thank you for letting us know and hope we have another opportunity to see you in the future.Warmest regards,Waikiki Malia by Outrigger

5 out of 5
Hotel is centrally located where everything (beach, shopping, dining, etc.) is pretty much walking distance.

Posted by on Jul 22, 2022

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Comment from Hotel Management

Jul 23, 2022 by MOD

Aloha Chris, Thank you for staying at Waikiki Malia by Outrigger. We appreciate your 5 star rating on your experience at Waikiki Malia by Outrigger. Thank you and we hope to provide a more memorable experience on your next visit. Mahalo Nui Loa, Joy Ravina Guest Service Manager

4 out of 5
The property is near the beach, malls and restaurants.

Posted by on Mar 29, 2022

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Comment from Hotel Management

Mar 31, 2022 by MOD

Aloha Jennifer, Thank you for staying at Waikiki Malia by Outrigger and for sharing your feedback about your experience. We are pleased that you enjoyed your accommodations and our beautiful location with walking distance beach, malls and restaurants making it effortless to enjoy your vacation. We hope to welcome you back in the near future. Mahalo, Joy Ravina Guest Service Manager

4 out of 5
In my personal opinion the service was good.

Posted by on Mar 26, 2022

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Comment from Hotel Management

Mar 27, 2022 by MOD

Aloha Edith, We appreciate you rating your experience at Waikiki Malia by Outrigger. Thank you for your commendation about the service from our hosts. We hope to provide a more memorable experience on your next visit. Mahalo Nui Loa, Joy Ravina Guest Service Manager

5 out of 5

Posted by on Dec 26, 2021

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1 out of 5
Property was being worked on and had the nerve to charge a resort fee and wasnt a resort property alone with $105. To park in the very small parking lot

Posted by on Dec 20, 2021

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Comment from Hotel Management

Dec 21, 2021 by st

Aloha Brandie, Thank you for choosing the Waikiki Malia by Outrigger. We appreciate you feedback and are sorry about your experience. We have addressed your concern to the team and discussed ways for improvement. We are working on improving the outlook of our facility and will be wonderful once its complete. Hope one day we see you the next time you are in town. Happy Holidays and Mahalo Nui, So'o Tana Hotel Manager

2 out of 5
The hotel is old and outdated. Pool was a joke small and cold all the time. TV reception never good. Carpet made our feet black had to wear shoes inside constant. Smelled of Marijuana all the time. Staff was the only good thing about the stay. Excellent customer service thou

Posted by on Dec 10, 2021

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Comment from Hotel Management

Dec 14, 2021 by st

Aloha Maquir, Thank you for choosing the Waikiki Malia by Outrigger for your stay. We appreciate your feedback about our room. We are very sorry to hear about your experience; however, thank you for letting us know so we can discuss and address issues for improvement. We hope you had a wonderful time in Honolulu and look forward to see you the next time you are in town. Mahalo Nui Loa, So'o Tana Hotel Manager

2 out of 5

Posted by on Oct 27, 2021

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5 out of 5

Posted by on Oct 21, 2021

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About the Waikiki Malia by Outrigger

Location 2211 Kuhio Ave, Honolulu, HI 96815

Property Features

Waikiki Malia by Outrigger offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Waikiki Malia by Outrigger. Parking is available for a fee. This 3-star Honolulu hotel is smoke free.

  • 327 guestrooms or units
  • 12 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Wireless internet access

Available in some public areas: Internet access - wireless , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Waikiki Malia by Outrigger offers 327 accommodations with safes and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Deep soaking tub
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

IHOP - This family restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-050-555-4944-01

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is TA-050-555-4944-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Smoke detector
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 17
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - TA-050-555-4944-01
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.85 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 for adults, USD 10 and USD 15 for children (approximately)
  • Self parking fee: USD 35.00 per day
  • Extended parking fee: USD 35.00 per night
  • Rollaway bed fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Malia OHANA Waikiki
  • Malia Waikiki
  • OHANA Malia
  • OHANA Malia Hotel
  • OHANA Malia Hotel Waikiki
  • OHANA Malia Waikiki
  • OHANA Waikiki Malia Outrigger Hotel
  • Waikiki Malia
  • Waikiki OHANA Malia
  • Ohana Waikiki Malia Hawaii/Honolulu
  • Ohana Waikiki Malia Honolulu
  • OHANA Waikiki Malia Hotel
  • OHANA Malia Outrigger Hotel
  • OHANA Waikiki Malia Outrigger
  • OHANA Malia Outrigger
  • Waikiki Malia by Outrigger Hotel
  • OHANA Waikiki Malia by Outrigger
  • Waikiki Malia by Outrigger Honolulu
  • Waikiki Malia by Outrigger Hotel Honolulu

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.