6/10 Aceptable
Krista S., PA
10 ago. 2024
Great location, house is ok, would never rent from this company again, though
Ok, here is the good, the bad and the ugly.
This house is as pictured, and the location is nice. Shipyard is beautiful, and the house is fairly close to the beach. Close proximity to the pool. The house was mostly clean and I liked that linens, towels and starter packs were included for the week.
The floors could have used a deep clean, you could tell the grout was fairly dirty. We did see a few roaches in the house and one very large palmetto bug on the porch. I know roaches are more common there, and we did also visit during a hurricane, and I know they try to get away from the water.
The clincher for me: This rental company was kind of a nightmare to deal with. Expected me to sign the 13 page long contract within 48 hours, then when I did they still sent me repeated reminders. Paid the balance of the amount due, was sent a reminder that I needed to pay. Asked questions, and wasn’t really given pertinent answers. Wasn’t given in depth information about mostly any aspect of the stay…especially that Shipyard is private and I had to have the parking pass to get in. Then, during a hurricane, they sent out an email reminding everyone that there would be no refunds due to said hurricane. That they basically expected everyone to sit inside, and deal with it until the weather was over and that it’s so beautiful after a hurricane. 😭 A hurricane that lasted all week, mind you. I would never rent this house again, solely because it is owned and/or run by this company.
Krista S.
Se hospedó 7 noches en agosto de 2024