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"I liked the staff they were very friendly an veynice ! " More

By a verified traveler on Thu 09 Jan 2020

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Hotel Description

West Hartford guestrooms with free WiFi

In shopping district

You'll be within half a mile (1 km) of The Center & The Square and 2 miles (3 km) of American School for Deaf with a stay here. St. Joseph College and University of Connecticut-Hartford are also within 2 miles (3 km).

Fitness center

A gym, free self parking, and free newspapers are featured at this hotel. WiFi in public areas is free. A business center, express check-out, and dry cleaning are also on offer.

Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$110* Per night/room Jun 12 - Jun 13

Executive Studio Suite, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

West Hartford Inn ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for West Hartford Inn

Everyone (5) Family (3)
5 out of 5

Posted by , from Plainview on Nov 13, 2021

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5 out of 5
I liked the staff they were very friendly an veynice !

Posted by , from Wappengers falls N.Y on Jan 9, 2020

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Comment from Hotel Management

Jan 9, 2020 by Sam S

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

5 out of 5
I liked the value and the friendly front desk clerk. Breakfast room was clean and stocked with delicious pastries, cereal, fruit, waffle-maker, hard-boiled eggs, and other great items. Hotel has been modernized by parts remain dated but totally acceptable. Would stay there again!

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 3, 2019 by SAM S

Thanks for your stay and the valuable review of our hotel. We will take your comments for further improvement. Glad to note that you liked the stay. It is our privilege to serve clients like you. Reviews from guests like this motivate us further. Please do visit us again.

2 out of 5
The air quality in the entire hotel was horrible. Good breakfast though. And bathroom was clean and modern. Would not stay here again. Needs updating overall.

Posted by on Aug 22, 2019

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Comment from Hotel Management

Aug 22, 2019 by SAM S

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.

3 out of 5
Shower doesn't mix hot and cold water, no in between.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by SS

I hope this note find well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

5 out of 5
Nice hotel close to my family and the city ,and walk to center ,good for me ,and nex time ,and stay in this hotel ,the parking it's good to

Posted by on Jan 8, 2019

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Comment from Hotel Management

Jan 26, 2019 by SAM S

Dear Valued Guest, Thanks for staying with us and for appreciating your stay with us. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.

1 out of 5

A Literal Dump

Pros: Not a thing.
Cons: A bulldozer and a tanker truck of bleach.
What a horrendous property. I accidentally booked it when misunderstanding a family member's referral (she meant a new property that just opened in West Hartford Center), so I didn't bother to read the reviews here before booking. Anyway, it is a literal dump - the parking area has piles of nasty old furniture , trash and rubbish everywhere, garish high security lighting glaring, a C-store in front with its own mountains of trash surrounding it, and a noisy nightclub next door that has a reputation around town for hooker traffic. I worried about the car all night. Inside, the maintenance and cleanliness is awful in all public areas from the reception area to the elevator to all the hallways. My wife was disgusted and I was ashamed to make her stay there (we arrived after 6P). The room wasn't too awful and the linens clean, but there were room parties and loud guests everywhere. An ozone odor removing machine was left in the room, so who knows about that. We quickly studied bedbug procedures after departure and vacuumed/laundered everything the minute we got home.

Posted by , from NC on Oct 31, 2017

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1 out of 5

Do Not Stay Here

Wanted to stay near Blue Back Square so location led me to book this hotel. Front desk personnel varied from unhelpful to rude. Room was run down and the HVAC was turned off when we checked in so it was 90 deg inside. Printer had no ink so I couldn't print boarding pass and clerk at front desk made no attempt to help. A couple checking in asked front desk if they ever had bed bugs there & the person answered yes! I could go on but won't. Would never stay here again or recommend to others.

Posted by , from Osage Beach, MO on Jul 17, 2016

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1 out of 5

Friendly staff, depressing rooms

I found this hotel to be rather depressing. It's an old ugly building next to a club that gets very noisy at night (although we couldn't' hear the music from our room). The furniture & bedding were about a Motel 6 quality. There was a decent flat screen TV. They were renovating while we were there in October 2013, so maybe it will be better after. Their front desk staff was friendly, and there was parking available & free, which was nice. For the record, I knew it was rated 2 Stars when I booked it, but it was close to where I needed to be, so I thought I'd try it out, but I wouldn't stay here again.

Posted by , from Austin, TX on Oct 28, 2013

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Comment from Hotel Management

Mar 18, 2014 by

Dear LCtravel3, Unfortunately, the structure of the building is not something we can change: It was designed over fifty years ago. However, we have been trying to improve the tiny garden wall to give the entrance to give it some pizazz. It will please you to know that the first phase of room upgrades was completed, on 3rd and 4th floors, shortly after your stay with us. With our continued improvements, and recent staff changes, we are hopeful to make the building feel as friendly and as inviting as our employees. Your hesitation to book a future stay with us is understandable due to the inconvenience of the property alterations. With that said, I would recommend giving us one more chance after phase two has been completed. I think you will be most pleased! Respectfully Yours,

4 out of 5

Great hotel value for the price

Pros: Free breakfast
Very pleased with the hotel and accommodations. Nice continental breakfast. Excellent value for the charge.

Posted by , from Massapequa, NY, USA on May 15, 2012

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Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. West Hartford Inn also features a fitness center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

  • 52 guestrooms or units
  • 5 levels
  • Built in 1990
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Hartford Union Station (7.8 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

West Hartford Inn offers 52 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision. Guests under 15 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

Tax ID - 57528499

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. The tax ID number is 57528499. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property registry number - 91904
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • State tax ID - 57528499
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • West Hartford Inn
  • West Hartford Hotel West Hartford
  • West Hartford Inn Hotel
  • West Hartford Inn West Hartford
  • West Hartford Inn Hotel West Hartford

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served or allowed at West Hartford Inn.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.