Skip to main content
Beginning of main content

Enter dates to see availability

"I stayed at the Holiday Inn for 4 nights on business. The price and location are great, so I took a chance on it. I usually stay in better hotels and ... " More

By a verified traveler on Tue 14 Nov 2017

Hotel Description

3.5-star hotel near XL Center

In suburbs

Within 2 miles (3 km) of this well-placed hotel, you'll find XL Center and Bushnell Park. Connecticut Convention Center and Xfinity Theatre are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, cable TV

Featuring conveniences like microwaves and coffee/tea makers, the 215 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include room service, premium bedding, and hair dryers.

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88* Per night/room Nov 10 - Nov 11

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Hartford Downtown Area ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Hartford Downtown Area

Everyone (8) Couples (1) Family (1)
5 out of 5
My room was clean, updated, and very comfortable. Shower had the best water pressure of any hotel I can recall. Included breakfast buffet was fresh and substantial; service was excellent. I was happy to stay here and would do so again.

Posted by on Sep 20, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 20, 2019 by Shameka,Front Office Manager

Thank you so much!!!

5 out of 5
Front Desk Staff was extremely accommodating and we have enjoyed our stay fully ! Will be using Holiday Inn again !

Posted by on Sep 14, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 16, 2019 by Front Office Manager

Dear Tay, Thank you so much for your kind words. I will be sure to share your comments with our front office Team. Your words will serve as further encouragement to continue providing top notch service! Please some see us again. Fondly, Shameka Arnold

5 out of 5
The exercise was well-equipped with two tread mills and a few elliptical machines.

Posted by on Sep 10, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 11, 2019 by Shameka,Front Office Manager

Glad to hear that you got your work out in while traveling. Hope to see you again soon.

1 out of 5

Posted by on Sep 3, 2019

Was this review helpful to you?
5 out of 5
The front desk was really friendly. The room was clean and all set when we arrived.

Posted by on Aug 11, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 12, 2019 by Front Office Manager

We are so glad you loved your stay! Hope to see you again soon. Shameka

3 out of 5
Close to downtown area. Only bad thing was the bath was very clogged.

Posted by on Jul 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 25, 2019 by Front Office Manager

Dear FGL, I have shared your comment with our Chief Engineer to ensure the bath drains are working appropriately in all our guestrooms. I am so sorry this was an inconvenience for you. Please come see us again so we may provide an outstanding stay. Regards, Shameka Arnold

1 out of 5
Friendly helpful but house keeping terrible will not teturn

Posted by on Jun 13, 2019

Was this review helpful to you?
4 out of 5
The check in was prompt and the room was cleaned and it has a nice view I would be willing to stay here again

Posted by on Feb 23, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 25, 2019 by Shameka

Thanks for your kind words. We look forward to having you back. Sincerely, Shameka A. Front Office Manager

5 out of 5

Exellent experience!

I stayed at the Holiday Inn for 4 nights on business. The price and location are great, so I took a chance on it. I usually stay in better hotels and am very picky about things in general. I didn't expect this Holiday Inn to be so good! The room was very large, clean, and quiet. The bed and pillows were extremely comfortable and even the food was great. The staff was very nice and helpful. All in all it was a very pleasant surprise and great value. I will definately stay there again and highly recomment it!

Posted by , from Scottsdale, AZ on Nov 14, 2017

Was this review helpful to you?
Comment from Hotel Management

Dec 13, 2017 by Nick G

Dear Laura, thank you for the note after your recent stay. I'm happy to see we were able to exceed your expectations and hopefully gained a loyal customer moving forward. We're looking forward to seeing you the next time you're in the Hartford area whether it be for business or pleasure and thank you for taking a chance with the Holiday Inn brand. Nick Gengenbach General Manager

5 out of 5

I enjoyed my stay

Pros: It was in a good location for my visit
it was a good experience, with the staff and the weather was nice.

Posted by on Jun 12, 2017

Was this review helpful to you?
Comment from Hotel Management

Jun 27, 2017 by Nick Gengenbach

Dear valued guest, thank you for taking the time to write a review after your recent stay. I'm happy to see we were able to meet your expectations while you were here. Thank you again for your feedback and we look forward to seeing you the next time you're in the area. Nick Gengenbach General Manager

About the Holiday Inn Hartford Downtown Area

Location 100 East River Drive, East Hartford, CT 06108

Property Features

Holiday Inn Hartford Downtown Area offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Hartford Downtown Area. A free area shuttle within 3 mi is available. Self parking is free. This 3.5-star East Hartford hotel is smoke free.

  • 215 guestrooms or units
  • 8 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Hartford, CT (BDL-Bradley Intl.) (23.3 km / 14.5 mi)
  • Train station: Hartford Union Station (2.4 km / 1.5 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Holiday Inn Hartford Downtown Area offers 215 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This East Hartford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and refrigerators can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

The Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 11.95 per person (approximately)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hartford East
  • Holiday Inn Hotel Hartford East
  • Hartford Area East Hartford
  • Holiday Inn Hartford Downtown Area Hotel
  • Holiday Inn Hartford Downtown Area
  • Holiday Inn Hartford Downtown Area Hotel
  • East Hartford Sheraton
  • Holiday Inn Hartford Downtown Area East Hartford
  • Holiday Inn Hartford Downtown Area Hotel East Hartford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Hartford-Hotels-Holiday-Inn-Hartford-Downtown-Area.h635-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.