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"The staff was super accommodating and friendly. The room was clean and comfortable " More

By a verified traveler on Sun 23 Oct 2022

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Hotel Description

Meriden guestrooms with comfy beds

In Meriden

Within 2 miles (3 km) of this Meriden hotel, you'll find Safari Golf and Silver Lake State Access Area. Putter's Paradise Mini Golf and Checkered Flag Raceway are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A 24-hour business center, a picnic area, and dry cleaning are also on offer.

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max
$109* Per night/room Jul 3 - Jul 4

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Holiday Inn Express Hotel & Suites Meriden, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Meriden, an IHG Hotel

Everyone (6) Couples (3) Family (7)
5 out of 5
The staff was super accommodating and friendly. The room was clean and comfortable

Posted by on Oct 23, 2022

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Comment from Hotel Management

Oct 24, 2022 by Management

Thank you Erin for your stellar review. We appreciate you taking the time to write a review for us. We look forward to your return visit.

1 out of 5
We checked in after 13 hours of driving expecting some sleep we checked in at 7.00pm and after 4.30 am we still had not slept due to upstairs noise and with management going up there twice to tell them to be quiet it still went on. We paid 200 for no sleep. The quests making noise should have been asked to leave.

Posted by on Jul 24, 2022

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Comment from Hotel Management

Jul 25, 2022 by Management

We are sorry to hear that you didn't get a good night's rest. We definitely will talk with our team on other alternatives when this type of situation arises.

5 out of 5
The staff was friendly and very professional. I really enjoyed the free breakfast as well. Overall everything was great

Posted by on Nov 2, 2021

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Comment from Hotel Management

Mar 2, 2022 by Management

We are grateful that you took the time out to leave us a four-star review! We take pride in knowing our customers are happy with their experience and really appreciate your positive feedback and input during your stay. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon. Regards, Nicholas

5 out of 5
room was clean and staff was super friendly.

Posted by on Oct 2, 2021

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Comment from Hotel Management

Mar 2, 2022 by Management

We are grateful that you took the time out to leave us a four-star review! We take pride in knowing our customers are happy with their experience and really appreciate your positive feedback and input during your stay. Thanks for your support, we really appreciate it! Looking forward to seeing you again soon. Regards, Nicholas

4 out of 5
Lo unico negativo fue que la habitacion de impedidos q habiamos reservado alguien la tenia en las primeras dos noches. Pero al menos hicieron los ajustes en la tarifa y eventualmente nos movieron al cuarto reservado. Tamika la host y el Manager fueron excelentes!

Posted by on Jul 14, 2021

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4 out of 5

Posted by on Mar 8, 2021

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Comment from Hotel Management

May 3, 2021 by Management

Thank you so much for your review.

5 out of 5
The heating and air-conditioning blower was very noisy and didn’t seem to make sense so it’s hard to get to room temperature right

Posted by on Sep 17, 2019

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Comment from Hotel Management

Nov 5, 2019 by GM

Sorry about that we have serviced all the units since your stay and hope to see you soon

1 out of 5
Dried blood & other stains on bedspread! Vomit! Bathroom door did not close - had to be slammed shut if you wanted to close it and then my kid couldn’t get out. Faucet in bathroom sink was so small a stream of water came out near the back of the giant sink bowl and your hands rubbed the back of the sink bowl to wash. Handicap room so I’m not sure if you were in a wheelchair you could even reach your hands under the water of the sink... Tons of rails in bath for handicap accessibility but only had tub! There was a handheld shower head, but no drain in floor of bath. No USB plugs and only 2 outlets not used by items already in the room and they were nowhere near the beds! The front desk tried to say outlets/USBs on lamps but there was not. We had to unplug the lights, tv etc for outlets to charge 4 phones. Guess you need to travel with a power strip if you visit this hotel! The refrig and microwave were alone on a wall in front of a 4 outlet box - 2 of these were open for use. The coffee maker was across the room in a random spot on a nightstand type table because again there was an outlet there. Ran out of hot breakfast food. Couldn’t keep stocked items like silver wear or napkins. No toaster at breakfast but had bread, bagel and English muffins out. The pool was freezing, in poor repair, and dirty. Seemed to have poor filtration as there was various items of debris, like hair in the water. There was 1 towel at the pool and it was slightly larger than a handtowel.

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 15, 2019 by Management

We are very sorry you experienced any problems during your stay. We definitely will address the areas of concern.We aim for 100% guest satisfaction and certainly hope your next visit will be perfect.

4 out of 5
We thought the rooms were very spacious and a good size. Something to consider is a heated pool because it was very cold.

Posted by , from New York, NY on Jun 1, 2019

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Comment from Hotel Management

Jul 15, 2019 by Management

Thanks for staying with us. We appreciate your feedback!

2 out of 5
The pool was great. Breakfastvwas ok. The staff at the desk were not great. The first guy charhed me for the room though i paid with travelocity. The girl i spoke to next agreed hey made a mistake and promised to take care of it. The third woman was 100% condescending, her tone was rude and she was not helpful. The hotel was adequate but the staff were either poorly trained or completely rude each one blaming the last for the issue. Im still bot sure ill get my money back.

Posted by on Apr 30, 2019

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Comment from Hotel Management

May 4, 2019 by Stuart Cohen GM

I have attempted to contact you directly so if you can possibly reach out to me I can advise you what I did to resolve the situation.

About the Holiday Inn Express Hotel & Suites Meriden, an IHG Hotel

Location 2104 N Broad St, Meriden, CT 06450

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Indoor pool

The following facilities are closed on Friday and Saturday:

  • Indoor pool

Property Features

Holiday Inn Express Hotel & Suites Meriden, an IHG Hotel offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 1080 square feet (97 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a picnic area are also featured at Holiday Inn Express Hotel & Suites Meriden, an IHG Hotel. Free self parking is available.

  • 91 guestrooms or units
  • 3 levels
  • 1080 sq ft of conference space
  • 97 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Water dispenser

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Meriden Station (5.2 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Meriden, an IHG Hotel offers 91 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature Egyptian cotton sheets. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Meriden hotel provides complimentary wired and wireless Internet access. 35-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Select Comfort beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds

This property accepts credit cards and cash

Onsite parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds. This property accepts Visa, Mastercard, American Express, Discover, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and COVID-19 Guidelines (CDC).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Meriden
  • Holiday Inn Express Meriden
  • Holiday Inn Express Meriden
  • Holiday Inn Express Hotel Suites Meriden
  • Holiday Inn Express Hotel And Suites Meriden

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Hotel & Suites Meriden, an IHG Hotel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.