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"Nice place stayed multiple times clean no crazyness " More

By a verified traveler on Sun 14 Feb 2021

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Hotel Description

Enjoy free breakfast at this Manchester motel

In Manchester

Within 3 miles (5 km) of this Manchester motel, you'll find Wickham Park and Manchester Parkade. Also, Charter Oak Park is within 3 miles (5 km) and Connecticut Convention Center is within 6 miles (10 km).

Free perks

This motel features an outdoor pool and a gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, kitchenettes

The 104 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, dining areas, and sitting areas.

Suite, Multiple Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, Multiple Beds, Non Smoking (Two-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, Multiple Beds, Non Smoking (Two-Bedroom)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hawthorn Suites by Wyndham Manchester Hartford ratings based on 20 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hawthorn Suites by Wyndham Manchester Hartford

Everyone (9) Couples (5) Family (6)
2 out of 5
I was very disappointed with this stay. Had to wait 30 min to get into the building to check in because police were looking for someone on the property, the person who had the room prior to me had been smoking drugs in the room. There was no breakfast at all and property was unsafe.

Posted by on Oct 30, 2021

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1 out of 5
We were stuck in traffic and arrived late- we called the 3 numbers listed on the board. They closed at 11 and we showed up at 11:30. In none of their communications for our upcoming trip did it tell us they close at 11.One person hung up on us - no help! I’ll be reporting this. They were Terrible!!!

Posted by , from LEXINGTON PARK on Oct 23, 2021

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2 out of 5
Absolutely nothing, we got off our flight an arrived to what we thought by how they post their pics onlin

Posted by on Oct 20, 2021

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1 out of 5
They didn't have the room I had reserved,since they have people living here and they're rented out. There was no towels in the bathroom. The the lobby was extremely unprofessional, you have to call to check in and she answered her phone like she was answering her personal phone. If your rent one the double rooms there's a 500.00 dollar deposit and 200.00 for single.

Posted by on Sep 19, 2021

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1 out of 5
This property is very run down. Could not find "Wyndham Suites" listed anywhere on or in the motel. The rooms are being made into apartment for low income and Great America workers. We checked in at 8 pm. Had to call a phone number to get someone to come to door. Room was not ready and had to wait 30 min. while they clean a room for us. sign outside our door in parking lot said "not responsible for broken into or stolen vehicles". Had to ask for towels. We got 2 towels, 1 hand towel and 1 washcloth. Had to use the foot cover from bed to dry floors from them mopping as after an hour they still were wet. Deadbolt on door was broken out. Room fire alarm was hanging from ceiling. Trash bin outside our room had bags of garbage piled all around it and the can was empty of trash. Multiple piles of junk and old furniture spewed around the property. Slopped on plastering of multiple holes in the room and bathroom. Shower handle and head falling apart. 1 Dresser drawer was full of trash and on a shelf in the closet was some socks and paper. There was no breakfast as listed. We ended up leaving that morning and finding a new place to stay.

Posted by on Aug 24, 2021

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4 out of 5
Nice place stayed multiple times clean no crazyness

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 17, 2021 by General Manager

We appreciate the time you took to share your experience with us. We look forward to serving you in the future. Warmest regards, Sabinea Stewart General Manager

5 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by Mina

Dear Guest, Thanks for the review. We appreciate your time.We will be happy to see you back. Thanks, Mina

3 out of 5
The size of the room was nice. There was visible wear on the room (dented and dinged walls, paints splatters on the floor). Could be a great property with higher rates if rooms were in nicer condition.

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 23, 2019 by Mina

Dear Guest, We appreciate your feed back & we are sorry that your stay was not expected with us.We are working on our renovation . Thanks, Mina

3 out of 5

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 20, 2019 by Mina

Dear Guest, Thanks for your rating. We are working hard to make everything right. Sorry about inconvinience

2 out of 5
The location is the best thing going for this hotel but it all goes downhill quickly after that

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Mina

Dear guest, Thanks for the review. I apologize that you did not have good experience with us. We are working hard to make it right. Thanks

About the Hawthorn Suites by Wyndham Manchester Hartford

Location 191 Spencer Street, Manchester, CT 06040

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hawthorn Suites by Wyndham Manchester Hartford offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. There are 2 meeting rooms available. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Hawthorn Suites by Wyndham Manchester Hartford. Self parking is free. This Manchester motel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • 7 buildings
  • 500 sq m of conference space
  • Built in 1991
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hawthorn Suites by Wyndham Manchester Hartford offers 104 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchenette
  • Separate bedroom
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the motel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 7:00 AM - 11:00 PM
  • Friday - Saturday: 6:00 AM - 5:30 AM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 7:00 AM - 11:00 PM
  • Friday - Saturday: 6:00 AM - 5:30 AM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 500 per stay

We've listed all charges provided to us by the property.

The breakage deposit for King rooms is USD 200 per stay, payable at check-in.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD $25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawthorn Suites Wyndham Manchester Hartford Motel
  • Hawthorn Suites Wyndham Hartford Motel
  • Hawthorn Suites Wyndham Manchester Hartford
  • Hawthorn Suites Wyndham Manchester Hartford Motel
  • Hawthorn Suites Wyndham Hartford Motel
  • Hawthorn Suites Wyndham Manchester Hartford
  • Hawthorn Suites Wyndham Hartford
  • Motel Hawthorn Suites by Wyndham Manchester Hartford Manchester
  • Manchester Hawthorn Suites by Wyndham Manchester Hartford Motel
  • Motel Hawthorn Suites by Wyndham Manchester Hartford
  • Hawthorn Suites by Wyndham Manchester Hartford Manchester
  • Hawthorn Suites by Wyndham Manchester Hartford Motel
  • Hawthorn Suites by Wyndham Manchester Hartford Manchester
  • Hawthorn Suites by Wyndham Manchester Hartford Motel Manchester

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 7:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.