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4.3 out of 5

"Staff was great and Our stay was fine, especially considering travel in the age of COVID 19 but the property could use a serious update. " More

By a verified traveler on Sat 05 Sep 2020

Hotel Description

3-star guestrooms with free WiFi

In Cromwell

Within 6 miles (10 km) of this Cromwell hotel, you'll find Smith Park and Dinosaur State Park. New Britain Stadium and Kidcity Children's Museum are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 145 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Netflix, free weekday newspapers, and hair dryers are also available.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$88* Per night/room Dec 4 - Dec 5

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Hartford Cromwell ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Hartford Cromwell

Everyone (2) Family (1)
4 out of 5
Staff was great and Our stay was fine, especially considering travel in the age of COVID 19 but the property could use a serious update.

Posted by on Sep 5, 2020

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5 out of 5

Posted by on Oct 26, 2019

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5 out of 5

Posted by on Aug 6, 2019

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3 out of 5

The front desk staff was a bumbling nightmare. Didn't anwer telephone calls. Wasn't conversant with most basic functions of their business center.

Pros: Free Internet
Cons: staff doesn't know how to assist w/business center, front desk un-manned for significant periods
Everything was on track for an average hotel stay until—following the instruction card in my room—I ordered something to print in the hotel business center and wanted to retrieve it. First I called the front desk to find out where the business center was located. No answer. Dialed again and let it ring more than 10 times, no answer. Went down to the desk no one there. Asked in the café—they didn’t know where the desk attendant was nor did they know where the business center was (though it ended up being a long counter immediately adjacent to the café). Finally someone appeared at the desk, I told her I’d order a document to print and had my retrieval code, could she direct me to the business center. She had to think about it but then remembered (not kidding here). When I got to the business center there were no instructions for using my code to print my document (either in hard copy or on the computer provided there). Went back to the desk—desk attendant has no idea and was defensive. Said she’d get someone but got a building engineer who did the same things I’d already done (basically looked for printed instructions). 20 minutes into my ordeal and with time running out before I had to be at an appointment, the found a manager who blithely informed me the print from room function wasn’t working at the moment (you’d think they could both remove the cards in the room offering this service and tell the desk attendant—that would at least have saved me my time). THIS IS NOT A HOTEL FOR BUSINESS TRAVEL.

Posted by , from Washington, DC, USA on Sep 22, 2012

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4 out of 5

feel free to stay

Pros: Free breakfast
Cons: Nothing close
Overall is good, but there is one condition which I think bad of the stay was the bathroom. The room I stayed with inside the bathroom, the bathtub was broken. This should be fix.

Posted by , from New York, NY on May 31, 2012

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5 out of 5

uncommonly friendly and accomodating staff, remarkably clean

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I look forward to staying here again. Very professional and friendly staff, clean rooms and well maintained,

Posted by , from wilton, ct. on Jul 9, 2011

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About the Courtyard by Marriott Hartford Cromwell

Location 4 Sebethe Dr, Cromwell, CT 06416

Property Features

Courtyard by Marriott Hartford Cromwell offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 7500 square feet (697 square meters) and includes conference space. The business-friendly Courtyard by Marriott Hartford Cromwell also features multilingual staff, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available. This 3-star Cromwell hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 3 levels
  • 7500 sq ft of conference space
  • 697 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Rollaway/extra beds available
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Bradley Intl. Airport (BDL) (43 km / 26.7 mi)
  • Train station: Berlin Station (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Hartford Cromwell offers 145 accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and hypo-allergenic bedding can be requested.

  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds available
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

The Bistro - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2.95 and USD 9.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Hartford Cromwell
  • Courtyard Marriott Hartford Hotel Cromwell
  • Marriott Hartford Cromwell
  • Courtyard Marriott Hartford Cromwell Hotel
  • Courtyard Marriott Hartford Cromwell
  • Courtyard by Marriott Hartford Cromwell Hotel
  • Courtyard by Marriott Hartford Cromwell Cromwell
  • Courtyard by Marriott Hartford Cromwell Hotel Cromwell

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.