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The Queen Hotel & Spa

3.0 star property
3-star family-friendly hotel near Hoan Kiem Lake, connected to a shopping center

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Photo gallery for The Queen Hotel & Spa

Family Quadruple Room, 1 Bedroom | Premium bedding, down comforters, Select Comfort beds, minibar
Deluxe Room | Premium bedding, down comforters, Select Comfort beds, minibar
Deluxe Room | Premium bedding, down comforters, Select Comfort beds, minibar
Restaurant
Reception
Reviews
7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the neighborhood

Map
67 Thuoc Bac, Hoan Kiem, Hanoi, 10000
  • Popular LocationHanoi Old Town Night Market4 min walk
  • Popular LocationDong Xuan Market6 min walk
  • Popular LocationHoan Kiem Lake11 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Room options

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Premium bedding, down comforters, Select Comfort beds, minibar

Family Room, 2 Bedrooms

  • 431 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Family Room, 1 Bedroom

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, Select Comfort beds, minibar

Family Room

  • 376 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, Select Comfort beds, minibar

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Hanoi

Heart of Hanoi.Within a 10-minute walk of this Old Quarter hotel, you'll find Hanoi Old Town Night Market and Dong Xuan Market. Hoan Kiem Lake and Vietnamese National Tuong Theatre are also within half a mile (1 km).

What's nearby

  • Hanoi Old Town Night Market - 4 min walk
  • Dong Xuan Market - 6 min walk
  • O Quan Chuong - 8 min walk
  • Hoan Kiem Lake - 11 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • Xôi chè Bà Thìn - 1 min walk
  • Hong Hoai's Restaurant - 1 min walk
  • Thao’s Pub - 1 min walk
  • Countryside Restaurant - 1 min walk
  • Bánh Cuốn Quang An - Hàng Bồ - 1 min walk

About this property

The Queen Hotel & Spa

3-star family-friendly hotel near Hoan Kiem Lake, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A sauna, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The Queen Hotel & Spa.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 25 guestrooms or units
  • 8 levels
  • 3 buildings
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Queen Hotel & Spa offers 25 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, Vietnamese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: VND 100 to 150,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ecotours
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 150000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately VND 100.000–150000 per person
  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 150000.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and Eurocard.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel II
Indochina Queen Hotel
Indochina Queen Hotel II
Indochina Queen Hotel II Hanoi
Indochina Queen II
Indochina Queen II Hanoi
Indochina Queen II Hotel
Indochina Queen II Hotel Hanoi
Queen Hotel Hanoi
Queen Hanoi
The Queen Hotel & Spa Hotel
The Queen Hotel & Spa Hanoi
The Queen Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is The Queen Hotel & Spa to the airport?

The Queen Hotel & Spa is 15.6 mi (23-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does The Queen Hotel & Spa have an airport shuttle?

The Queen Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of VND 400000 per vehicle, one way.

Does The Queen Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at The Queen Hotel & Spa, but breakfast is offered for a fee of between VND 100.000 and 150000 per person.

Is there a casino at The Queen Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at The Queen Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Is there free parking at The Queen Hotel & Spa?

Free parking is not available at this hotel.

Does The Queen Hotel & Spa have a pool?

The Queen Hotel & Spa does not have a pool.

Does The Queen Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does The Queen Hotel & Spa have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is The Queen Hotel & Spa to downtown Hanoi?

The Queen Hotel & Spa is 0.6 mi away from Hanoi.

The Queen Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 158 reviews" "
Rating 8 - Good. 67 out of 158 reviews" "
Rating 6 - Okay. 31 out of 158 reviews" "
Rating 4 - Poor. 11 out of 158 reviews" "
Rating 2 - Terrible. 10 out of 158 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Kyaw Lin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Kyaw Lin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Stacy

Liked: Staff & service
Mediocre at best
I stayed for two nights. The furnishings were not nearly as nice as portrayed in the photo, they were old and worn. There wasn't an individual shower, there was a hose on the wall and everything in the bathroom gets wet. Bring your own toiletries. There were also ants in the room. I was told that breakfast began at 7am. I arrived at 7:05am and the entire buffet had been wiped clean by 6 Chinese tourists. It was not replenished until after 7:20am. The "spa" is laughable, it is a table behind a curtain on the way to the elevator.
Stayed 1 night in Nov 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
Staff was Phenomenal especially the young man who worked serving breakfast during tet. He deserves a raise. He was friendly and professional did an excellent job at serving breakfast, working the front desk and whatever else he did during my 4 nights there. The room had ghost ants on the desk but I am from Florida so I was use to them. they are harmless but annoying because I couldn't use the desk.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Good location good food cirrrncy exchange on site gives good rate.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The room and toilet is much bigger in size compared to its price, and staff are generally friendly. However, the room and facilities is a little old and lacking. The "rain shower" in my toilet wasn't working, water pressure was weak, and the toilet was a little too dirty for my comfort (due to age and not lacking of cleaning). Also, note that the hotel closes its shutters at midnight. If you want to party till late, you will have to bang on the shutters and have a slightly disgruntled staff open the door for you. Overall, just OK if you prefer a big room and cheap price, but not if you want more amenities and better facilities.
Stayed 4 nights in Aug 2018

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good for quality/price

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient early check in at 12 noon. There was some confusion the next morning at 6am about whether I had paid for the pre-paid taxi to the airport but it was sorted out.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for Ho Chi Minh airport
Needs a place to stay for one night that was close to the airport. This place was perfect. Couple of minutes walk to both domestic and international terminals. Staff great, food was good, room clean, spacious, modern. Bed was very firm but I slept well. Hotel is either new or recently refurbished and looks great and modern I asked for a mug and one was provided immediately
Stayed 3 nights in Dec 2017

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities, room comfort
Helpful staff, sub-standard accomodation
Welcoming desk and breakfast staff but disappointing facilities. No curtains on windows with halogen street lamp pointed directly at room, cursory or no daily cleaning, non-operating fridge, no waste basket. Location however was central, on seething old city tiny street.
Stayed 3 nights in Jul 2017